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Internship at Customer Success
hace 2 semanas
Arbor es una startup de salud financiera con sede en Madrid, que ayuda a las personas a ahorrar, invertir y saldar deudas a través de una aplicación fácil de usar y de descarga gratuita. Nuestra misión es simple: mejorar la salud financiera de las personas. Actualmente ofrecemos ahorros automatizados, carteras de inversión completamente diversificadas en ETF desde tan solo 5 €, pago automatizado de deudas, y préstamos éticos para pagar la deuda de tarjetas de crédito, entre muchos otros servicios de salud financiera.
Arbor está actualmente operativo en España con +70.000 usuarios, buscando expandirse en los próximos meses a nuevos mercados y seguir haciendo crecer el equipo.
**Responsabilidades**:
En Arbor buscamos una persona dinámica con ganas de aprender para incorporarse en nuestra área de Customer Success, tus principales responsabilidades serán:
- Hablarás con nuestros usuarios para resolver dudas y ayudarlos a completar procesos.
- Te apoyarás de nuestro BackOffice para resolver las incidencias que puedan surgir.
- Aplicarás técnicas de comunicación y fidelización de usuarios
Si eres una persona entusiasta, apasionada, emprendedora y con actitud al cambio vente con nosotros y...
- Forma parte de una empresa con una gran cultura de equipo.
- Tu opinión e ideas serán tomadas en cuenta y formarás parte de varios proyectos de marketing de la empresa.
- Oportunidad de crecer dentro de la empresa.
**Modalidad**: teletrabajo. - Estudios mínimos: cursando grado o máster.
- Experiência mínima: Sin experiência requerida, únicamente muchas ganas de aprender, aunque de haber experiência se tomará en cuenta favorablemente.
- Nível de inglés: medio/alto.
- Excelentes habilidades de comunicación y capacidad para explicar de manera concisa problemas difíciles y soluciones complejas.
**No es necesario, pero se valorará positivamente**:
- Perfil con buenas habilidades de comunicación.
- Perfil con experiência utilizando un CRM.
- Perfil con actitud resolutiva.
