Irish Customer Service Agent
hace 2 días
We’re looking for Irish Customer Service Agents for PhoneWatch in our international office in Mijas/Fuengirola, close to Malaga City. If you want to be part of our existing Irish Customer Service team, providing a world class customer service to over 120, 000 PhoneWatch customers, this is the job for you
What does a Customer Service Agent do?
Your primary tasks will be technical support, allocating/booking maintenance services for our customers, and invoice solutions. Your mission is to listen to what the customer needs—and offer them the best viable solution.
You will work closely with different departments at a high pace with several tasks simultaneously. To keep the high standard of Customer Service, we need someone who wants to constantly develop and help improve our business. We offer a full-time position; you work 8 hours/day, in shifts between 10:00 am - 7:00 pm (GMT+2)
Who are you?
You...
- You are a native Irish-English speaker
- Have experience within a customer service-related area and you have a good way of speaking and listening to the customer.
- Are flexible and a responsive person who likes challenges and to work towards common goals.
- Are comfortable using PC and phone as your principal working tools.
- Non-EU citizens need to have a work permit in Spain
Why work at PhoneWatch?
- International Nordic-style workplace with around 300 customer-oriented employees
- A mix of colleagues from France, Sweden, Norway, Spain, Finland, Ireland, Italy and Portugal
- Two weeks accommodation support for re-locating Agents
- Excellent 3 week on-boarding programme
- Free breakfast and lunch every day in our own canteen
- Inclusive and social working environment, we have larger gatherings as our yearly Kick-offs
- Personal and professional development and excellent career opportunities
Application
Responsible recruiter
Aisling Regan
About PhoneWatch
PhoneWatch, part of Sector Alarm, is one of Ireland’s leading safety providers with almost 120,000 satisfied and safe customers nationwide. In operation since 1991, we deliver safety to our customers by providing superior alarm solutions for homes and businesses with excellent customer service as evident by consistent 96% customer satisfaction scores.
Sector Alarm is one of Europe’s leading safety providers with more than 600,000 satisfied and safe customers. We have been in operation for over 25 years and deliver superior alarm solutions to homeowners and businesses across Europe. Providing excellent customer service is extremely important to us and we are proud of our consistent 95% customer satisfaction rating.
Sector Alarm has experienced strong growth over the years and is continuing to expand in both new and existing markets. Today, we are over 3,000 employees operating in Norway, Sweden, Finland, Ireland, Spain, France and Italy and Portugal. Our focus on hiring the right people has enabled us to offer customers state-of-the-art security solutions and gain strong market positions in the countries where we operate.
We offer exciting career opportunities in a company with an ambitious growth strategy and fantastic colleagues. If you share our passion for providing innovative solutions that offer safety and peace of mind, are 100% goal focused and are looking for a fun, fast paced work environment - we would love to hear from you.
-
Customer Service Agent
hace 1 semana
Fuengirola, España PhoneWatch A tiempo completoCustomer Service Agent – Join our award-winning team in Fuengirola, Spain! We're looking for enthusiastic individuals for a temporary 6‑month contract, with the possibility of extension. If you enjoy customer relations and want to work in a rewarding, customer‑focused environment, this is the perfect opportunity for you. As part of our team, you’ll...
-
Italian Speaking Customer Service Agent
hace 5 días
Fuengirola, España Sector Alarm Spain A tiempo completo**We are looking for a new Customer Service Agent for the TVT-Booking department in Fuengirola (Málaga)!**: **What does the TVT Agent do?** The Test & Verification-Booking Team assists our sales reps & engineers with registering sales & verifying their different jobs out in the field. The team plays a crucial part in ensuring that new customers and orders...
-
Customer Service Agent
hace 2 semanas
Fuengirola, España PhoneWatch (General) A tiempo completo**Join our award-winning customer service center in Fuengirola, Spain!**: We're looking for enthusiastic individuals to join our international team on the Costa del Sol. If you enjoy customer relations and want to work in a dynamic environment, this is the perfect opportunity for you. Why choose us? - Competitive salary + bonus! - 6 month fixed term...
-
Danish Speaking Customer Service Agent for 3 Mobile
hace 1 semana
Fuengirola, España jobspanien A tiempo completoHey there! We are on the hunt for a Danish speaking customer service agent to join us at 3 Mobile! If you have a knack for solving problems and a passion for making people happy, then we have the perfect opportunity for you to showcase your skills in sunny Fuengirola! Our team is expanding, and we'd love for you to be a part of it. **Role...
-
Customer Service Pro – 6-Month Contract
hace 1 semana
Fuengirola, España PhoneWatch A tiempo completoA customer service company in Fuengirola is seeking a Customer Service Agent for a temporary 6-month contract, with the potential for extension to a permanent role. The ideal candidate will be responsible for providing top-notch service to customers via phone, email, and chat. The company offers a competitive salary plus bonus, along with a comprehensive...
-
Customer Service Agent
hace 5 horas
Fuengirola, España NOVAPAGO SERVICES SL A tiempo completo**Do you want to work in Fuengirola?** We are looking to expand our customer support team. Novapago is a company that offers unique services in the cryptocurrency field. We are currently at a stage where we need to grow to keep up with the growing number of customers. We have a beach view from our office and many restaurants around the corner. **Who are...
-
Customer Service Representative
hace 2 días
Fuengirola, España Emprego ES A tiempo completoWe are seeking a highly motivated and organised individual to join our busy team. Excellent organisation and communication skills are a must, alongside the ability to work together in a team. We support you with all the necessary training and support, also with opportunities for growth in other positions within the company. **Requirements**: - Experience...
-
Customer Contact Agent
hace 6 horas
Fuengirola, España Emprego ES A tiempo completoWe are looking for CUSTOMER CONTACT AGENTS who are fluent in ENGLISH to join our expanding Fuengirola office. You will be responsible for communicating directly with customers to collect debts and resolve outstanding balances. This role requires a high level of customer service, persuasion, and negotiation skills, as well as a mind for problem-solving to...
-
Customer Contact Agent
hace 4 días
Fuengirola, España Emprego ES A tiempo completoWe are looking for CUSTOMER CONTACT AGENTS who are fluent in ENGLISH and FRENCH to join our expanding Fuengirola office. You will be responsible for communicating directly with customers to collect debts and resolve outstanding balances. This role requires a high level of customer service, persuasion and negotiation skills, as well as a mind for problem...
-
Customer Contact Agent
hace 4 días
Fuengirola, España Emprego ES A tiempo completoWe are looking for CUSTOMER CONTACT AGENTS who are fluent in ENGLISH and DUTCH and/or GERMAN to join our expanding Fuengirola office. You will be responsible for communicating directly with customers to collect debts and resolve outstanding balances. This role requires a high level of customer service, persuasion and negotiation skills, as well as a mind...