Clinical Advisor
hace 7 horas
Who are we? Eon Dental is a high-impact medical devices & tech company growing at neck-breaking speed. We are a team of over ~500 colleagues dedicated to making Eon Dental a leading global player in the clear aligner and dental services industry. Eon Dental aims to deliver value to dentists and orthodontists worldwide by offering a superior quality product, dynamic pricing, treatment schemes, as well as after-sales service and assistance. Software and innovation are involved in all aspects of our product lifecycle, beginning from an engaging experience on the frontend applications that serve customers and dentists to robust backend solutions for process management and automation. Our excitement about the vision and mission of the company has enabled us to foster a great culture and an exciting work environment that is based on building synergies and our team’s exceptional talent to make our customers’ experience outstanding. Your Impact The Clinical Advisor - Iberia role is based in Spain and reports to the Clinical Excellence Head and will be responsible for executing daily clinical advisory activities. This role ensures efficient handling of clinical queries, case management, and communication while supporting the Clinical Success Manager in addressing any escalations. What You'll Do Execute calls assigned to you in a timely manner, ensuring each interaction meets the established standards of quality and effectiveness. Maintain high-quality standards in all calls conducted, ensuring they adhere to company protocols and client expectations. Manage follow-ups with CEN doctors assigned to you, ensuring their cases are reviewed, and any necessary communications are handled effectively. Quality check (QC) the cases of CEN doctors, ensuring accuracy and completeness before finalizing communications. Follow up on approval requests for both your assigned CEN doctors and other doctors with previous communications, ensuring timely processing and resolution. Complete daily tasks assigned by the Clinical Success Manager, deputy, adhering to deadlines and quality standards. Oversee and assess your own daily QC activities, ensuring that cases involving communications with clinical specialists are reviewed for quality and quantity. Ensure adherence to clinical protocols for each planned QC, following client-specific guidelines and best practices. Apply professional communication etiquette during all interactions with internal and external clients, including call etiquette and text manners. Adhere to the quality standards and safety procedures as per the company guidelines and local regulations. Take appropriate actions in relation to any hazards and work‑related issues, and elevate as needed, in order to ensure prompt and effective resolution. Perform other job‑related tasks as assigned by the line manager, in order to ensure the fulfillment of organizational objectives. What To Bring 5+ years of experience with similar roles BS in Dental Medicine, specialized in Orthodontics and specifically in Aligners Fluency in English & Spanish, both written and spoken is required Flexibility to work remotely Ability to travel Fluency in Portuguese is preferred What We Offer Great culture and growth opportunity The chance to personally impact Eon’s customer experience Push your boundaries, working with highly motivated and cross‑functional teams Interested? Then, apply for this position by clicking on the apply button. All applicants must send an updated CV in English. #J-18808-Ljbffr
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Clinical Advisor
hace 5 días
Madrid, Madrid, España Eon Dental A tiempo completoWho are we?Eon Dental is a high-impact medical devices & tech company growing at neck-breaking speed. We are a team of over ~500 colleagues dedicated to making Eon Dental a leading global player in the clear aligner and dental services industry.Eon Dental aims to deliver value to dentists and orthodontists worldwide by offering a superior quality product,...
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MEDICAL ADVISOR CARDIOMETABOLICS
hace 1 semana
madrid, España MCR International A tiempo completoACR- MEDICAL ADVISOR CARDIOMETABOLICS MADRID Our client, a growing Multinational Pharmaceutical company is looking for a Medical Advisor Cardiometabolics in Madrid . Responsibilities Medical Affairs responsibility of Cardiometabolic Therapeutic Area Establish and maintain an appropriate collaboration with scientific experts and the medical community in...
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MEDICAL ADVISOR CARDIOMETABOLICS
hace 1 semana
Madrid, España MCR International A tiempo completoACR-2512-418Maximice sus posibilidades de que su candidatura sea seleccionada asegurándose de que su CV y sus habilidades se ajustan al perfil.MEDICAL ADVISOR CARDIOMETABOLICSMADRIDOur client, a growingMultinational Pharmaceutical companyis looking for aMedical Advisor CardiometabolicsinMadrid .ResponsibilitiesMedical Affairs responsibility of...
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MEDICAL ADVISOR CARDIOMETABOLICS
hace 7 horas
Madrid, España MCR International A tiempo completoACR-2512-418 MEDICAL ADVISOR CARDIOMETABOLICS MADRID Our client, a growing Multinational Pharmaceutical company is looking for a Medical Advisor Cardiometabolics in Madrid. Responsibilities Medical Affairs responsibility of Cardiometabolic Therapeutic Area Establish and maintain an appropriate collaboration with scientific experts and the medical community...
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Clinical Applications Specialist
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hace 7 días
Madrid, España JR Spain A tiempo completoUna compañía líder en el sector salud busca un Medical Advisor para unirse a su equipo en Madrid. Esta posición implica actuar como experto médico y colaborar en proyectos de Medical Affairs, asegurando el cumplimiento de normativas y formando relaciones clave con expertos y sociedades médicas. Se valorará experiencia en el sector farmacéutico y...
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Lead Medical Affairs Advisor: Clinical Insights
hace 5 días
Madrid, España JR Spain A tiempo completoUna compañía líder en el sector salud busca un Medical Advisor para unirse a su equipo en Madrid. Esta posición implica actuar como experto médico y colaborar en proyectos de Medical Affairs, asegurando el cumplimiento de normativas y formando relaciones clave con expertos y sociedades médicas. Se valorará experiencia en el sector farmacéutico y...
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Lead Medical Affairs Advisor: Clinical Insights
hace 7 días
madrid, España JR Spain A tiempo completoUna compañía líder en el sector salud busca un Medical Advisor para unirse a su equipo en Madrid. Esta posición implica actuar como experto médico y colaborar en proyectos de Medical Affairs, asegurando el cumplimiento de normativas y formando relaciones clave con expertos y sociedades médicas. Se valorará experiencia en el sector farmacéutico y...
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Madrid, España Solventum A tiempo completoThank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the...
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Lead Medical Affairs Advisor: Clinical Insights
hace 6 días
Madrid, España JR Spain A tiempo completoUna compañía líder en el sector salud busca un Medical Advisor para unirse a su equipo en Madrid.Por favor, asegúrese de leer completamente el resumen y los requisitos de esta oportunidad de empleo que se detallan a continuación.Esta posición implica actuar como experto médico y colaborar en proyectos de Medical Affairs, asegurando el cumplimiento de...
