Application engineer

Giesecke+Devrient is a global company that offers security technologies, both in the physical and digital world. Every day, billions of people benefit from G+D innovations in their personal and business lives. With around 11,600 employees across 32 countries, we develop, manufacture, and distribute products and solutions for the safeguarding of payment processes, identities, connectivity, and data. At G+D Mobile Security, the world leader in secure telecommunications systems via SIM / eSIM, we are looking for an Application Engineer: The Application Engineer job is a technical job to manage day-to-day operations in data centers in all service delivery scenarios, primarily in regards to service requests, changes, incident and problem resolutions, and facilitation of second-line support. Application Engineer works closely with IT Stack, Database Engineers, and development teams in order to grant service running with high performance and improve current processes by participating to new release deployments or implementing automation solutions. Responsabilities Installation and deployment of software applications developed by R&D team from same company to the different environments (test and production) Automate application installation and process continues improvement by using ansible, Docker and Kubernetes technologies. Troubleshoot application incidents and coordinate with other teams in case of data base, infrastructure or software issues. Trigger problem tickets regarding monitoring and event management. Perform needed or on demand health checks of services/solutions Provide input regarding future and continuous needs in regards to new investments to maintain existing and future services to Data center Manager. Meet compliance and information security requirements in Service Operations Evaluate, improve and add applicable work instructions Knowledge and skills Licensed in IT or equivalent. Know-how in Linux, Docker, Kubernetes and data bases (Oracle, SQL server) Technical skillset in the software application area. Knowledge of ITIL processes and Service Management Ability to work under pressure Solution and process improvement oriented mindset Being an excellent team player Ability to adapt to changes Ability to follow given processes, procedures and work instructions Fluent written and spoken English What’s great about working with us Culture and diversity:Join a people-oriented environment with diverse nationalities, strong team spirit, and flat hierarchies where everyone speaks to everyone. We are an Equal Opportunity Employer and LGBT+ friendly. Global Collaboration:Work collaboratively with stakeholders around the globe. Career Developmentb>Benefit from continuous training, coaching, and talent development programs. Social Benefits: flexible compensation (transport tickets, training, private insurance), etc. Own Canteen:Take a break with our breakfast and lunch service, choose from a wide range of menus, salad desk, and sandwich options, all at affordable prices Work-Life Balance:Flexible working hours with the option to work remotely (M-Th 8.30 – 17.30 and Fri 8.30 – 15.30; 3 days of remote work). Location:Sant Joan Despí. Easily accessible by public transport. Privacy Notice The personal data you provide will be processed to manage your application in accordance with the GDPR and our Privacy Policy, available at Data Privacy | G+D. We are an equal opportunity employer We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation. #J-18808-Ljbffr