TTech_Técnico/a Security Edge

hace 4 semanas


España Telefónica, S.A. A tiempo completo

Somos la compañía líder en transformación digital y la cuna del talento en materia de ciberseguridad y de la nube.Trabajamos para que saques todo el partido a tu vida digital sin tener que preocuparte por nada. Nos encargamos de hacer la seguridad más humana y generar en las personas la confianza y tranquilidad que necesitan.Buscamos nuevas formas de hacer las cosas, ideas frescas e innovadoras, experimentar, divertirnos y ser entusiastas en lo que hacemos. Somos techies y queremos mejorar el mundo haciéndolo más diverso, sostenible y ciberseguro.Si tuviéramos que resumir como nos gustaría que nos definieran, no hay duda que nos gusta trabajar en equipo, remando en la misma dirección y con metas comunes, con actitud valiente y sin miedo al cambio, contando con los mejores y buscando la excelencia en lo que hacemos, abiertos y transparentes en nuestros procesos.En la unidad de MANAGED SERVICES & INTEGRATION de Telefónica Cybersecurity & Cloud Tech desplegamos y administramos servicios de seguridad para clientes finales. En concreto, desde el departamento de Integración y finalizada la etapa de ventas, seremos los responsables de implantar proyectos de numerosas tecnologías de ciberseguridad.Tu misión será realizar el despliegue y administración de proyectos relacionados con tecnologías de Secure Edge, principalmente del fabricante Netskope.Tu día a día:Administración de la plataforma Netskope, Zscaler y Prisma Access.Atención de incidencias y soporte relacionado con las tecnologías Netskope, Zscaler y Prisma Access.Gestión de incidencias: detección, troubleshooting, gestión de casos con fabricante (correos, llamadas…), etc.ExperienciaExperiencia con tecnologías de navegación segura (2 años).Experiencia en gestión de incidencias, troubleshooting (2 años).Experiencia en reporte a cliente, confección de informes, reuniones de seguimiento, etc. (2 años).Experiencia en despliegue de proyectos de seguridad (2 años).Experiencia en metodologías de jefatura de proyecto (2 años).Necesario:Titulación en Ingeniería de Telecomunicación, Informática, Ingeniería de Software, Ingeniería de Sistemas o afines.Conocimientos técnicosConocimientos avanzados de tecnologías de navegación segura.Conocimientos avanzados en networking.Conocimientos avanzados en Radius, redes inalámbricas, etc.Conocimientos de programación en Bash, Python, etc.Conocimientos sobre PMP o ITIL.Para desempeñar el rol, las skills que encajarían con el equipo y el proyecto serían:Trabajo en equipo.Comunicación con cliente.Capacidad de realizar y gestionar distintas tareas al mismo tiempo y de una manera efectiva y organizada.Capacidad de toma de decisión.Análisis y resolución de incidencias.Necesario:Español Nativo.Inglés Nivel B2.#SomosDiversos #FomentamosIgualdadEstamos convencidos/as de que los equipos diversos e inclusivos son más innovadores, transformadores y consiguen mejores resultados. Por ello promovemos y garantizamos la inclusión de todas las personas sin importar género, edad, orientación e identidad sexual, cultura, discapacidad o cualquier otra condición.
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