Front Office Manager
hace 4 días
Company DescriptionJoin Our Team at the New Ibis Valdebebas Madrid AirportWe are thrilled to announce the opening of the Ibis Valdebebas Madrid Airport in February 2024, and we are seeking a dynamic and passionate Front Office Manager to lead our Front Office Department and Guest service operations and create unforgettable experiences for our guests.About the RoleAs the Rooms Manager, you will oversee the day-to-day operations of key departments, including Front Office, Reservations, Concierge, Night Audit, and coordination with Housekeeping and F&B. You will ensure the seamless delivery of exceptional service, maximize profitability, and lead a team dedicated to exceeding guest expectations. Reporting directly to the Rooms Division Manager and General Manager, you will play a vital role in setting the tone for the guest journey.What We Offer:Career Growth: Opportunities within Accor’s global hospitality network.Training & Development: Access to world-class training programs.Competitive Benefits: Attractive salary, performance incentives, and travel perks.Work-Life Balance: Flexible schedules to support your well-being.Dynamic Environment: Be part of an exciting new hotel launchWho We’re Looking ForProven experience in Front Office or Rooms Management within the hospitality industry.Exceptional leadership skills with a track record of building and inspiring teams.Strong financial acumen with the ability to manage budgets effectively.Excellent communication and interpersonal skills to connect with guests and colleagues alike.A passion for delivering exceptional guest service and upholding Accor’s brand values.Job DescriptionKey ResponsibilitiesOperational Excellence:Manage and optimize Front Office operations for an outstanding guest experience.Supervise guest arrivals and departures, ensuring smooth check-ins and check-outs.Collaborate with Housekeeping to uphold room cleanliness and productivity goals.Ensure public areas maintain a high standard of cleanliness and presentation.Financial Oversight:Achieve financial performance targets for revenue, expenditure, and market share.Ensure accurate billing, oversee cash handling procedures, and support the Finance Department.Develop and control department budgets, striving for cost efficiency without compromising quality.Team Leadership:Recruit, train, and mentor staff, fostering a culture of collaboration and excellence.Conduct regular performance reviews, address performance issues, and celebrate achievements.Champion Accor training initiatives and support staff career development.Customer Focus:Deliver efficient, friendly, and professional service to all guests.Lead by example in creating memorable customer interactions and resolving challenges.Implement Accor’s customer vision: “Offer the Best Service to Our Customers.”Health & Safety:Ensure compliance with Workplace Health & Safety policies and procedures.Maintain high standards of hygiene and safety in line with legislative requirements.Additional InformationBe Part of Our JourneyIbis Valdebebas Madrid Airport is more than just a hotel – it’s a gateway to unforgettable moments. If you’re ready to make an impact, lead with passion, and grow with us, we’d love to hear from you
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Front Office Manager
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España Hotel Mandarine Regency A tiempo completoWe are looking for aFront Office Manager to join our pre-opening team at Mandarin Oriental Punta Negra, Mallorca, set to open in Spring 2025.Surrounded by natural beauty, the Mandarin Oriental Punta Negra, Mallorca spreads over 3 hectares of landscaped cliff tops and gardens cascading down to the sea, where it offers unique access to two coves surrounded by...
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España Mur&Partners Slu A tiempo completoDesde Mur&Partners ofrecemos posición como Front Office Manager para un Camping ubicado en Santa Cristina d'Aro, perteneciente a un Grupo Hotelero familiar. MISIÓN Reportando directamente a la Dirección del Camping, la misión de la posición será supervisar y coordinar el equipo de recepción, garantizando una excelente atención al cliente y una...
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Front Office Manager
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Front Office Manager
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Assistant Front Office Manager
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Front Office Manager
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