Senior IAM Business Operations Expert

Company InformationWith around 159,000 employees worldwide, the Allianz Group serves 122 million customers in more than 70 countries. On the insurance side, Allianz is the market leader in the German market and has a strong international presence. In fiscal year 2022 the Allianz Group achieved total revenues of approximately 153 billion euros. Allianz is one of the world's largest asset managers, with third-party assets of 1,635 billion euros under management at year end. Allianz SE, the parent company, is headquartered in Munich, Germany.Allianz Technology SE (AZT), a subsidiary of Allianz SE, is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 13,000 employees in more than 20 countries around the world, Allianz Technology is tasked to run, optimize, transform, and innovate the infrastructure, applications, and services together with Allianz companies to co-create the best customer experience.Job roleAs part of the recent Identity Access Management Target Operating Model (IAM TOM) implemented by Allianz Technology, the setup of the new IAM Business Operations function (IAM BizOps) is now to be operationalized. As AZT transformation progresses and IAM processes are set up, accelerating the setup for IAM Business Operations is essential. Therefore, AZT is searching for a Senior IAM Business Operations Expert to drive and steer the overall operations of the business function while also responsible for managing the financials and vendor relationships.Responsibilities Strategic Leadership:• Develop and execute operational strategies for IAM Business Operations that align with Allianz's company-wide objectives.• Drive growth through operational excellence and continuous improvement. • Identify essential competencies across Business Operations and implement targeted training and upskilling programs to enhance team capabilities.• Act as a change champion, driving and supporting change initiatives within the IAM operations.IAM Operations & Compliance:• Oversee global enforcement and execution of IAM Target Operating Model (TOM).• Ensure compliance with internal policies and regulatory requirements for IAM operations with close collaboration with AZT IAM Governance and Group IAM Business Operations.Performance Management:• Manage the performance of the IAM Business Operations function globally, including the tracking and reporting of performance metrics.• Utilize data analytics to gain insights into areas for improvement.• Ensure that IAM services meet the needs of the business and its users effectively.• Implement improvements to optimize the efficiency, security, and performance of IAM operations.• Oversee the financials of IAM Business Operations, including budgeting, forecasting, and global cost management.Vendor Management:• Manage relationships with vendors and service providers to ensure service delivery and alignment with contractual agreements.• Negotiate vendor contracts to maximize cost efficiency and service quality.Operational Excellence:• Promote best practices and continuous improvement in IAM operations.• Stay abreast of the latest trends and advancements in IAM technologies.• Collaborate with cross-functional teams to align IAM services with business needs.Risk Management:• Identify and mitigate risks associated with IAM operations.• Develop and implement risk management strategies and contingency plans.• Conduct regular risk assessments and audits to ensure the security and integrity of IAM systems.Key requirements / skills / experience:• Master’s degree in Information Technology, Business Administration, or a related field.• Minimum of 7-10 years of experience in Identity Access Management or IT operations, with at least 5 years in a leadership position.• Proven experience managing global IAM processes and operations.• Strong experience in financial management, including budgeting and forecasting.• Demonstrated expertise in vendor management and contract negotiation.• In-depth knowledge of Identity Access Management frameworks, standards, and compliance regulations.• Strong leadership, communication, and interpersonal skills.• Ability to analyze performance metrics and implement operational improvements.• Financial acumen with experience managing global budgets and cost optimization.• Proficiency in vendor management, including SLA enforcement and contract negotiation.Desired requirements / skills / experience• Previous experience leading global IAM operations for a large multinational organization.• Experience working with IAM technologies, tools, and security practices in large-scale environments.• Experience driving large-scale process improvements or transformation initiatives within IAM or IT operations.• Knowledge of regional regulatory requirements and standards related to IAM.• Knowledge of automation tools or processes to enhance operational efficiency.• Certification in IAM-related standards or frameworks (e.g., CISM, CISSP).What we offerWe offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad.We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.About Allianz TechnologyAllianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.We oversee the full digitalization spectrum – from one of the industry’s largest IT infrastructure projects that includes data centers, networking, and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age.D&I statementAllianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life.Join us. Lets care for tomorrow.You. ITTo Recruitment Agencies:Allianz Technology has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Technology does not accept unsolicited resumes from agencies or search firm recruiters.When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when there is a contract in place. Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate was ultimately employed by Allianz.
59624 | IT & Tech Engineering | Professional | Non-Executive | Allianz Technology | Full-Time | Permanent