AV Operations Technician
hace 3 días
AV Operations Technician – Level 3 EOS IT Solutions is a global technology and logistics company delivering collaboration and business IT support services. Position Overview Seeking experienced and solutions‑oriented AV Operations Technician to support advanced video conferencing systems and in‑room AV technology across corporate environments. What You’ll Do Serve as primary escalation point for AV issues unresolved by lower tiers. Perform advanced maintenance, troubleshooting, and physical installation of AV equipment, including ad‑hoc and project‑based requests. Diagnose and repair control systems, audio DSPs, and specialty AV equipment such as LED walls (Sedna, Samsung, Planar). Demonstrate expertise in integrated audio systems (Q‑SYS, Dante, AES67). Read and interpret complex signal‑flow schematics to isolate faults efficiently. Capture and report design or configuration changes to maintain system integrity and documentation accuracy. Conduct daily and weekly preventive maintenance inspections. Monitor and manage AV support tickets via Zendesk. Track all requests and issues through Zendesk and communicate with the team via Slack. Support commissioning and turnover of new AV installations and retrofitted spaces. Execute ad‑hoc AV installation requests and coordinate physical installation. Decommission and transport AV equipment for room refreshes. Maintain accurate inventory of AV equipment, organise storage areas, and coordinate e‑waste and decommissioning. Manage AV equipment shipping and receiving across European offices. Communicate configuration changes to stakeholders and create backups. Assist with AV‑related MACD in office environments. Support IT‑related technical inquiries and provide desktop assistance to on‑site staff. Test and validate new AV designs and solutions in coordination with engineering teams. Ensure AV systems such as digital signage, background music, LED walls, and lobby tech operate reliably. Provide AV/IT support across the APAC region for onsite, offsite, and hybrid events. What You’ll Need To Succeed Self‑motivated and accountable in a fast‑paced, independent environment. Creative and methodical thinking regarding technical issues. Knowledge of enterprise production and video conferencing environments. Strong interpersonal, customer service, and conflict resolution skills. Willingness to learn and adapt to client culture. Ability to work independently and collaboratively. Physical capability to lift large/heavy objects and perform integration/maintenance work. Experience with Crestron hardware and software (e.g., Toolbox, DM, NVX, Touch Panels, TX/RX pairs). Familiarity with Google Meet Admin support and AV commissioning processes. Comfortable using Mac OS, Windows, and Chrome OS environments. Belonging at EOS EOS is committed to fostering a diverse and inclusive workplace. We welcome applications from all individuals regardless of gender, gender identity, age, race, national origin, religion, sexual orientation, disability, marital or civil partnership status, or any other non‑merit‑based characteristic. #J-18808-Ljbffr
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Av Operations Technician
hace 20 horas
Madrid, España EOS IT Company A tiempo completo**Our Company**: EOS IT Solutions is a global technology and logistics company, delivering Collaboration and Business IT Support services to some of the world’s largest industry leaders. We provide forward-thinking solutions based on multi-domain architecture, with customer satisfaction and superior service quality as our top priorities. We are proud to...
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Senior AV Operations Technician
hace 3 días
Madrid, España EOS IT Solutions A tiempo completoA global technology and logistics company is seeking an experienced AV Operations Technician to support advanced video conferencing systems. The ideal candidate will have strong troubleshooting skills and expertise in AV equipment installation and maintenance. The role involves collaborating with engineering teams and providing support across multiple...
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Senior AV Operations Technician
hace 3 días
Madrid, España EOS IT Solutions A tiempo completoA global technology and logistics company is seeking an experienced AV Operations Technician to support advanced video conferencing systems. The ideal candidate will have strong troubleshooting skills and expertise in AV equipment installation and maintenance. The role involves collaborating with engineering teams and providing support across multiple...
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Senior AV Operations Technician
hace 5 días
Madrid, España EOS IT Solutions A tiempo completoA global technology and logistics company is seeking an experienced AV Operations Technician to support advanced video conferencing systems. The ideal candidate will have strong troubleshooting skills and expertise in AV equipment installation and maintenance. The role involves collaborating with engineering teams and providing support across multiple...
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AV Operations Technician
hace 3 días
Madrid, España EOS A tiempo completoOur Company EOS IT Solutions is a global technology and logistics company, delivering Collaboration and Business IT Support services to some of the world's largest industry leaders. We provide forward-thinking solutions based on multi-domain architecture, with customer satisfaction and superior service quality as our top priorities. We are proud to operate...
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AV Operations Technician
hace 4 días
madrid, España EOS IT Solutions A tiempo completoOur Company EOS IT Solutions is a global technology and logistics company, delivering Collaboration and Business IT Support services to some of the world’s largest industry leaders. We provide forward-thinking solutions based on multi-domain architecture, with customer satisfaction and superior service quality as our top priorities. We are proud to operate...
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Senior AV Operations Technician – Video
hace 3 días
madrid, España EOS IT Solutions A tiempo completoA global technology and logistics company in Madrid is seeking an AV Operations Technician – Level 3 to support and maintain video conferencing systems and AV technology. Candidates should possess deep technical expertise in troubleshooting complex AV issues and be able to work independently. The role involves advanced maintenance, equipment installation,...
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Senior AV Operations Technician
hace 1 semana
Madrid, España EOS IT Solutions A tiempo completoA global technology and logistics company is seeking an experienced AV Operations Technician to support advanced video conferencing systems.Asegúrese de enviar su solicitud rápidamente para maximizar sus posibilidades de ser considerado para una entrevista. Lea la descripción completa del puesto a continuación.The ideal candidate will have strong...
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Senior AV Operations Technician — Level 3
hace 3 días
Madrid, España EOS IT Solutions A tiempo completoA global technology and logistics company in Madrid is seeking an experienced AV Operations Technician to support video conferencing systems and AV technology. The role involves troubleshooting, installation, and maintaining AV equipment. Ideal candidates should be self-motivated, possess strong customer service skills, and have experience with Crestron...
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AV Events Technician
hace 1 semana
Madrid, España EOS A tiempo completoOur Company EOS IT Solutions is a global technology and logistics company, delivering Collaboration and Business IT Support services to some of the world's largest industry leaders. We provide forward-thinking solutions based on multi-domain architecture, with customer satisfaction and superior service quality as our top priorities. We are proud to operate...
