Customer Experience Representative
hace 1 semana
In our 'always on' world, we believe it's essential to have a genuine connection with the work you do.Are you a proactive problem-solver with excellent interpersonal skills and a talent for managing customer relationships? Do you thrive in a fast-paced environment? If so, we have the perfect opportunity for youWe are looking for a dynamic individual to join our team in Alcobendas - Madrid. The role is hybrid.The Customer Service Team supports the Outdoor Wireless Network (OWN) segment and is the main customer liaison for their orders. This includes customer queries and order intake issues in a complex and exciting B2B environment.HOW YOU'LL HELP US CONNECT THE WORLDAs a member of our dynamic team, you will play a crucial role in crafting the customer experience at CommScope. By forging positive relationships with both customers and internal teams, and delivering exceptional service that leaves a lasting impact.As a Customer Experience Representative, you will serve as a central figure, providing crucial support to our Business Segments and acting as the primary point of contact for customer orders. In this multifaceted role, you will handle customer queries, lead all aspects of order intake and management, and ensure the successful delivery of goods within a complex B2B environment. Your contribution will be instrumental in driving our go-to-market strategy, empowering our sales teams, and directly addressing customer needs through efficient query resolution and order management.In this position, you will have the opportunity to deliver outstanding customer service, taking full ownership of resolving queries and meticulously managing customer orders from the initial sale all the way through to delivery and invoicing. By collaborating seamlessly with multiple functions, you will not only meet but exceed our customers' expectations, ensuring their complete satisfaction.If you are passionate about joining a dynamic team and contributing to process improvement projects, testing, and training, please apply today We look forward to hearing from you.REQUIRED QUALIFICATIONS FOR CONSIDERATION:Previous experience in a data-driven environment within a matrix and multinational organisation.English and Spanish speaker mandatory.Microsoft tools especially Excel knowledge.YOU WILL EXCITE US IF YOU HAVE:Experience in SAP, CRM, Salesforce.Proficiency in other EMEA languages.CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables groundbreaking discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.If you want to grow your career alongside forward-thinking, hardworking, and caring people who strive to create what's next… come connect to your future at CommScope.CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com.
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Customer Experience Representative
hace 1 semana
España CommScope A tiempo completoCustomer Experience Representative Location: Madrid, Madrid, Spain In our 'always on' world, we believe it's essential to have a genuine connection with the work you do. Are you a proactive problem-solver with excellent interpersonal skills and a talent for managing customer relationships? Do you thrive in a fast-paced environment? If so, we have the...
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Customer Experience Representative
hace 1 semana
España CommScope A tiempo completoCustomer Experience RepresentativeLocation: Madrid, Madrid, SpainIn our 'always on' world, we believe it's essential to have a genuine connection with the work you do.Are you a proactive problem-solver with excellent interpersonal skills and a talent for managing customer relationships? Do you thrive in a fast-paced environment? If so, we have the perfect...
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Customer Experience Representative
hace 3 semanas
España CommScope A tiempo completoIn our 'always on' world, we believe it's essential to have a genuine connection with the work you do. Are you a proactive problem-solver with excellent interpersonal skills and a talent for managing customer relationships? Do you thrive in a fast-paced, environment? If so, we have the perfect opportunity for you! We are looking for a dynamic...
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Customer Service Representative
hace 5 días
España Abroad Experience A tiempo completoOur client is an internationally operating company in the field of logistics and transportation in the Venray area.The Customer Service Representative will be the first point of contact for the customer to support them and add value to their customers' experience.Responsibilities/TasksYou will operate with your team in an MBU way of working in line with the...
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Customer Service Representative
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España Cpj Recruitment A tiempo completoCustomer Service Role with market leading service provider Dynamic, friendly, collaborative company culture Excellent career prospects Customer Service Representative (Nottingham office based) 8am-5pm Monday to Friday - this role is office based - NOT REMOTE The Role of Customer Service Representative As a Customer Services Representative you will be based...
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Customer service representative
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España Vandenbosch A tiempo completoWe are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position, you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues) and the external customers.As a customer service representative, you are the first point of contact for your...
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Customer Service Representative
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España Nezda Global A tiempo completoJoin Nezda as a Customer Service Representative and start your career in October with our quick and virtual hiring process. Don't miss this opportunity! Qualifications: At least 1 - 2 years experience in US Medical Billing (Healthcare / RCM background) Excellent oral and written communication skills required Job Description: Customer service representatives...
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Customer Service Representative
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España Werfenlife SA. A tiempo completoThe Customer Service Representative is responsible for day-to-day order management, including receiving customer orders, cleansing orders, removing order blocks, processing change requests, resolving customer complaints, answering customers’ questions via different communication channels such as phone or e-mail, and managing order releases. This role works...
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Customer Support Representative with Czech
hace 3 semanas
España Wibit Consulting & Services A tiempo completoIn collaboration, we are excited to partner with a leading Outsourcing/BPO consultancy to onboard a dedicated Hungarian-speaking Customer Support Representative for their Lisbon offices. Position: Customer Support Representative Location: Lisbon, Portugal Employment Type: Full-time Role Overview As a Customer Support Representative, you’ll be at the...
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Customer Service Representative
hace 5 días
España Sagan A tiempo completoJob Title: Customer Service Representative Location: Remote (PST Time Zones) Salary Range: up to 1400 USD Work Schedule: Monday - Friday / 08:00 AM to 05:00 PM (PST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...
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Customer Support Representative With Czech
hace 3 semanas
España Wibit Consulting & Services A tiempo completoIn collaboration, we are excited to partner with a leading Outsourcing/BPO consultancy to onboard a dedicated Hungarian-speaking Customer Support Representative for their Lisbon offices. Position: Customer Support Representative Location: Lisbon, Portugal Employment Type: Full-time Role Overview As a Customer Support Representative, you'll be at the...
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Customer Service Representative
hace 7 días
España Axionova Engineering Limited A tiempo completoJob Description About Us Axionova Engineering Ltd. is a forward-thinking engineering company committed to delivering high-quality solutions across diverse engineering sectors. We pride ourselves on precision, innovation, and seamless collaboration with our clients. Our dynamic team is growing, and were excited to welcome a Customer Service Representative to...
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French Customer Service
hace 3 semanas
España Customer Labs A tiempo completoAbout BarcelonaBarcelona is home to many great artists and painters, making it a vibrant city for art lovers. The city's most famous cultural masterpiece is Gaudi's "Sagrada Familia," a unique example of modern architecture.If art and culture aren't your preference, you can enjoy one of Barcelona's sandy beaches, just a short walk from the city center, and...
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Customer Experience
hace 1 semana
España ES06 (FCRS = ES006) Novartis Farmacéutica, S.A. A tiempo completoYour key responsibilities will include but are not limited to:Lead team of CE & Digital BP and the Customer Experience Hub.Drive performance of the Spain business (top and bottom line for all TAs, Medical and Access) through systematization and optimization of performance monitoring and the use of data analytics insights.Design, coordinate, support...
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Dutch Customer Service
hace 3 semanas
España Customer Labs A tiempo completoReference: WEBAAbout BarcelonaBarcelona is home to many great artists and painters, so you will always have plenty of art to discover. The city's most famous cultural masterpiece is Gaudi's work, the great cathedral "Sagrada Familia," which is one of the unique styles of modern architecture.If you are not too fond of art and culture, you can spend the day on...
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Customer Service Representative
hace 2 semanas
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch speaking Customer Service Representative for their Barcelona office. Position: Customer Service Representative Location: Barcelona, Spain Employment type: Full-time Work model: on-site DUTIES AND RESPONSIBILITIES: Handle incoming customer inquiries...
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Customer Support Representative
hace 2 semanas
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch speaking Customer Support Representative for their Barcelona office. Position: Customer Support Representative Location: Barcelona, Spain Employment type: Full-time. Work model: on-site. DUTIES AND RESPONSIBILITIES: Handle incoming customer...
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Customer Experience
hace 1 semana
España Healthcare Businesswomen’s Association A tiempo completoJob Description Summary We are currently hiring a Customer Experience & Digital Head to join our Business Excellence & Engagement leadership team in Barcelona. As a Customer Experience & Digital Head, you will play a pivotal role in leading a dynamic team of 15 members. In this strategic position, you will guide this talented team in driving business...
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Customer Service Representative
hace 1 semana
España Nezda Global A tiempo completoNezda Technologies Inc. is hiring a Customer Service Representative (Telco).Salary: P 21,000 Basic Pay + P 4,000 Allowance.Location: Ortigas, PasigQualifications:Generic BPO profiles and Telco experience in Billing is preferred.At least 1 year minimum experience.Undergraduate is okay; open to HS Graduate (old curriculum).Should be okay to report onsite fully...
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Swedish Customer Support Representative Barcelona, Spain
hace 1 semana
España Cross Border Talents A tiempo completoSwedish Customer Support Representative Barcelona, Spain Position : Customer Support Representative Location : Barcelona, Spain (On-site) Employment Type : Full-time Join our vibrant and supportive team in Barcelona As a Customer Support Representative , you'll be the go-to person for helping customers resolve issues, provide excellent service, and ensure a...