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Store Manager

hace 1 semana

Barcelona, España Talent A tiempo completo

We are looking for a passionate Store Manager with experience in retail to join our amazing team in La Roca Village

The candidate must have exceptional customer service skills and a strong sense of fashion. Moreover, the candidate has to show the ability to maximize sales through strong communication skills, knowledge of the industry, and enthusiasm resulting in increased sales. The candidate must be able to provide daily operational management and guidance for the store, ensuring that the products are presented in accordance with brand standards.

Furthermore, the candidate will have to achieve budgeted sales plans for the store on a weekly, monthly, and yearly basis. Under the direction of the Area Manager, you will contribute to the achievement of sales goals at the point of sale.

As a true The Kooples brand ambassador, your main tasks will be the following:

  1. To allow our customers to live the unique TK Client Experience:
    • Greet and assist customers throughout their visit, ensuring personalized service;
    • Advise customers by promoting our traditional know-how and the characteristics of our products through a well-controlled sales pitch;
    • Build customer loyalty and guarantee customer satisfaction.
  2. To ensure the development of sales at your point of sale:
    • Control and optimize performance indicators through sales analysis (Top, Flop, CR, ATV, UPT...);
    • Manage stocks, guarantee their reliability, and carry out inventories (revolving and total);
    • Ensure reporting to management (daily reports, weekly and monthly reports);
    • Manage the trading budget of the point of sale.
  3. Manage, animate, and focus your sales team:
    • Participate in recruitment;
    • Ensure the integration and training of new employees;
    • Manage sales goals on a daily basis (custom goals, challenges, etc.);
    • Guarantee the development of the skills of your employees (assessment, coaching).
  4. Ensuring the optimal functioning of the point of sale:
    • Create schedules and set up zoning;
    • Create visual merchandising according to the guidelines of our company;
    • Ensure the smooth running of the point of sale.

You should have initial management experience in the retail or premium service sector. You are a field worker, an excellent manager with strong interpersonal skills, and you are organized. With a strong commercial temperament, you have a results-oriented culture. You should be enthusiastic about fashion, have a strong product awareness, and good knowledge of the industry and its trends. Excellent knowledge of the Microsoft Office package is required.

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