Team Manager, Alexa Shopping OPTIMA
hace 2 semanas
DESCRIPTIONAt Alexa Shopping, we strive to enable shopping in everyday life. We allow customers to instantly order whatever they need, by simply interacting with their Smart Devices such as Amazon Show, Spot, Echo, Dot or Tap. Our Services allow you to shop, no matter where you are or what you are doing, you can go from 'I want that' to 'that's on the way' in a matter of seconds. We are seeking the industry's best to help us create new ways to interact, search and shop. Join us, and you'll be taking part in changing the future of everyday life.We are seeking an experienced team manager to develop and manage our annotation and data analysis operations team. This team plays a critical role in improving Alexa's natural language understanding (NLU) leading to improved CX quality metrics and positive business impact. The team manager must have a passion for data, efficiency, and accuracy.Specifically, the Team manager will:Manage day to day operations with a team of Data Associates, Sr. Associates and Data SpecialistsManage work prioritization and delivery based on business needsEnsure high quality delivery under aggressive deadlinesPlan capacity and commit to volume by managing resources, queue, shift management, cross training, and leave managementTrack weekly/monthly metrics and process reviews with internal and external stakeholders across time zonesMaximize productivity and process efficiency through process standardization, strong process documentation, supervision, analysis and performance feedback on a periodic basisInitiate and lead process improvement projects, presents solution proposals, and implement them to other applicable/in-scope operational areasOwn team's hiring, performance and development through performance metrics, training, feedback and coaching on an ongoing basisBASIC QUALIFICATIONSA Bachelor's Degree with relevant experience of 6+ years with 2+ years of people managementExcellent English communication (written & oral), strong organizational skills and detail orientedStrong analytical, problem-solving, and critical-thinking skillsComfortable working in a fast paced, highly collaborative, dynamic work environmentWillingness to support several projects at one time, and to accept re-prioritization as necessaryPREFERRED QUALIFICATIONSBusiness Analytics experienceSix Sigma/Green Belt CertificationMBASpeaker of any European language (in addition to English)We believe passionately that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, sexual orientation, race, religion or belief.Amazon is an equal opportunities employer. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
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Team Manager, Alexa Shopping OPTIMA
hace 3 semanas
España Amazon A tiempo completoDESCRIPTIONAt Alexa Shopping, we strive to enable shopping in everyday life. We allow customers to instantly order whatever they need, by simply interacting with their Smart Devices such as Amazon Show, Spot, Echo, Dot or Tap. Our Services allow you to shop, no matter where you are or what you are doing, you can go from 'I want that' to 'that's on the way'...
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Team Manager, Alexa Shopping OPTIMA
hace 3 semanas
España Amazon A tiempo completoJob ID: 2824104 | Amazon Spain Services, S.L.U.At Alexa Shopping, we strive to enable shopping in everyday life. We allow customers to instantly order whatever they need, by simply interacting with their Smart Devices such as Amazon Show, Spot, Echo, Dot or Tap. Our Services allow you to shop, no matter where you are or what you are doing, you can go from 'I...
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Team Manager, Alexa Shopping OPTIMA
hace 2 semanas
España Amazon A tiempo completoJob ID: 2824104 | Amazon Spain Services, S.L.U.At Alexa Shopping, we strive to enable shopping in everyday life. We allow customers to instantly order whatever they need, by simply interacting with their Smart Devices such as Amazon Show, Spot, Echo, Dot or Tap. Our Services allow you to shop, no matter where you are or what you are doing, you can go from 'I...
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Team Manager
hace 1 mes
España Amazon Spain Services, S.L.U. A tiempo completoBASIC QUALIFICATIONS· A Bachelor’s Degree with relevant experience of 6+ years with 3+ years of stakeholder management.· Excellent English (written & oral), strong organizational skills and detail oriented.· Strong analytical, problem-solving, and critical-thinking skills.· Comfortable working in a fast paced, highly collaborative, dynamic work...
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Team Manager
hace 1 mes
España ENGINEERINGUK A tiempo completoDESCRIPTIONAt Alexa Shopping, we strive to enable shopping in everyday life. We allow customers to instantly order whatever they need, by simply interacting with their Smart Devices such as Amazon Show, Spot, Echo, Dot or Tap. Our Services allow you to shop, no matter where you are or what you are doing, you can go from 'I want that' to 'that's on the way'...
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Team Manager
hace 1 mes
España Amazon A tiempo completoJob ID: 2824104 | Amazon Spain Services, S.L.U.At Alexa Shopping, we strive to enable shopping in everyday life. We allow customers to instantly order whatever they need, by simply interacting with their Smart Devices such as Amazon Show, Spot, Echo, Dot or Tap. Our Services allow you to shop, no matter where you are or what you are doing, you can go from 'I...
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hace 2 semanas
España Amazon A tiempo completoSoftware Development Engineer, Alexa ShoppingAt Amazon's Alexa Voice Shopping, we strive to enable shopping in everyday life. We allow customers to instantly order whatever they need, by simply interacting with their Smart Devices such as Echo, Fire TV or any Alexa powered device. Our Services allow you to shop, no matter where you are or what you are doing,...
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hace 11 horas
España Amazon A tiempo completoSoftware Development Engineer, Core ShoppingJob ID: 2768078 | Amazon.com Services LLCAlexa is a strategic investment for Amazon, and we aim to deliver a voice and touch shopping assistant that is so convenient that customers worldwide will use Alexa every day. Alexa Shopping aims for Alexa to understand the needs of all shoppers regardless of language,...
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