Reservations Agent
hace 1 semana
POSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: None.
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Reservations Agent
hace 3 semanas
España Accor A tiempo completoFairmont La Hacienda will offer guests one of the most exclusive resorts in southern Spain.Situated on the San Roque coast, in a unique and privileged enclave near Sotogrande, it features a luxurious 5-star hotel and branded residences, showcasing breathtaking sea views.Guests at Fairmont La Hacienda will indulge in a luxury resort experience with access to...
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Reservations Agent
hace 2 semanas
España Accor Hotels A tiempo completoCompany DescriptionFairmont La Hacienda will offer guests one of the most exclusive resorts in southern Spain.Situated on the San Roque coast, in a unique and privileged enclave near Sotogrande, it features a luxurious 5-star hotel and branded residences, showcasing breathtaking sea views.Guests at Fairmont La Hacienda will indulge in a luxury resort...
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Reservations Agent
hace 1 semana
España Marriott International A tiempo completoPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about...
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Reservations Agent
hace 3 semanas
España AccorHotel A tiempo completoCompany Description Fairmont La Hacienda will offer guests one of the most exclusive resorts in southern Spain. Situated on the San Roque coast, in a unique and privileged enclave near Sotogrande, it features a luxurious 5-star hotel and branded residences, showcasing breathtaking sea views. Guests at Fairmont La Hacienda will indulge in a luxury resort...
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Travel Reservations Coordinator
hace 3 semanas
España Go See This World A tiempo completoJob Description This is a remote position. Join our team as a Remote Travel Reservations Coordinator and be part of an exciting business opportunity that allows you to work from the comfort of your home while earning competitive commissions. We are a forward-thinking company in the travel industry, committed to delivering exceptional service to our clients....
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Reservations Agent
hace 3 semanas
España Marriott International, Inc A tiempo completoAdditional Information Job Number24186033 Job CategoryReservations LocationHotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain, 8005 ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and...
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Reservations Agent
hace 3 semanas
España Marriott International, Inc A tiempo completoAdditional Information Job Number24172119 Job CategoryReservations LocationW Barcelona, Placa de la Rosa dels Vents 1, Barcelona, Barcelona, Spain, 8039 ScheduleFull Time Located Remotely?N Position Type Non-Management Job Overview: Process all reservation requests, changes, and cancellations received by phone, mail or other, method in a timely and accurate...
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Reservations Agent
hace 3 semanas
España Four Seasons A tiempo completoAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
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Clerk-reservations
hace 5 meses
España Marriott International, Inc A tiempo completo**Job Number** 24022527 **Job Category** Reservations **Location** Le Meridien Ra Beach Hotel & Spa, Avinguda Sanatori 1, El Vendrell, Tarragona, Spain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax,...
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Reservations Agent
hace 1 semana
España Marriott International, Inc A tiempo completo**Número de Empleo** 23157118 **Categoría de Empleo** Reservations **Ubicación** The Barcelona EDITION, Avinguda de Francesc Cambo 14, Barcelona, Barcelona, Spain VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management - Marriott International es un empleador que ofrece igualdad de...
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Dutch Inside Sales Agent
hace 1 semana
España Recruit4Work SL A tiempo completoAs an Inbound Sales Agent, you will cater to our valued Dutch clients, creating unforgettable experiences. Your role involves providing exceptional customer service, showcasing our products and services, meeting sales targets, and enhancing customer satisfaction.Answering Inbound Calls: The primary responsibility of an inbound sales agent is to handle...
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Reservations Agent
hace 1 semana
España Melia Hotels International A tiempo completo**_“El mundo es tuyo con Meliá”_** Entrar en Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas. Es saber que el mundo es tuyo y que puedes trabajar en muchos países. Y todo con la sensación de que formas parte de una gran familia. **Porque pertenecer a la gran familia Meliá es ser...
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Agente de reservas
hace 3 semanas
España ALEGRIA Hotels A tiempo completo¡Únete al equipo! En ALEGRIA Hotels buscamos profesionales proactivos y comprometidos con ganas de trabajar en un gran equipo. Ofrecemos la oportunidad de formar parte de una prestigiosa cadena hotelera nacional, donde nuestro principal objetivo es que puedas crecer con nosotros y llegar tan lejos como desees. Valoramos el esfuerzo diario, el trabajo en...
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Travel Agent Business Partner
hace 6 días
España Elite Staffing Network Llc A tiempo completoPosition: Travel Agent Business Partner Excaliber Travel Job Description: Opportunity for business owners, independent contractors, remote workers etc. We are seeking a highly motivated and experienced Travel Agent Business Partner to join our team on a freelance basis. In this role, you will work closely with our clients to understand their travel needs and...
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Guest Experience Agent
hace 1 semana
España Four Seasons A tiempo completoAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
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Traveler Advisor in Lisbon
hace 2 semanas
España Blu Selection A tiempo completoYour responsibilities and impact as a Customer Service Agent in the travel industry will be: Booking management (altering, cancelling or creating new reservations) via phone, email, and chat. Assisting clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests. Managing the...
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Traveler Advisor in Lisbon
hace 2 semanas
España Blu Selection A tiempo completoYour responsibilities and impact as a Customer Service Agent in the travel industry will be: Booking management (altering, cancelling or creating new reservations) via phone, email and chat. Assisting clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests. Managing the...
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Agente de Reservas con Alto Nivel de Inglés
hace 3 semanas
España Marriott International, Inc A tiempo completo**Número de Empleo** 24018378 **Categoría de Empleo** Reservations **Ubicación** The Westin La Quinta Golf Resort & Spa Benahavis Marbella, Urbanizacion La Quinta s/n, Marbella, Malaga, Spain VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management - Marriott International es un...
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Rental Service Agent
hace 3 semanas
España Indie Campers A tiempo completoTHE ROLE We’re looking for travel enthusiasts with a passion for guest service for our depot in Derio - Bilbao . You’ll be the face of our company, reporting directly to the Branch’s Operations Supervisor, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership of...
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Agent-Front Desk-Lead
hace 1 semana
España Marriott International A tiempo completoPOSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guests regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys. Process all payment types such as room charges, cash, checks, debit, or...