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Sede Italia, Lombardia, Milan Hotel/Turismo Chef de Rang – Food & Beverage, Armani Hotel Milan Armani Hotel Milan, a 5‑star luxury hotel in the heart of Milan’s fashion district, seeks a Chef de Rang who is passionate about delivering outstanding customer service and caring for our guests. Attend pre‑service briefing for daily updates, ensuring tasks are followed up efficiently prior to guests’ arrival Meet and greet guests in a professional and efficient manner Maintain accurate mise‑en‑place levels Present the menu and wine list Take guest food and beverage requirements, promoting specials, recording preferences and needs Ensure guest satisfaction throughout the meal experience by providing efficient and courteous service Co‑ordinate the service of food and beverages efficiently and accurately Respond proactively to guest queries, taking appropriate action in the absence of Manager/Supervisor and ensuring effective communication Prepare and present bills accurately Wish guests farewell, ensuring satisfaction has been reached Potential transfer within the F&B division according to business needs Attend training sessions and meetings as required Chef de Partie – Culinary Production, Casa Brera (Luxury Collection Hotel) Reporting to the Executive Sous Chef, the role covers culinary tasks related to F&B production for any of our outlets. Responsible for the assigned station under the supervision of the Sous Chef Ensure adequacy of supplies at the cooking stations Assist in preparing orders, stocking supplies, and checking inventories Prepare fresh ingredients according to recipes and guidelines Test foods to ensure proper preparation and temperature Operate kitchen equipment safely and responsibly Ensure sanitation and cleanliness of surfaces and storage containers Follow Standard Operating Procedures and brand identity guidelines Comply with quality assurance expectations and health, safety and hygiene standards Passion for luxury hospitality and culinary industry Warm, people‑oriented demeanor and team‑player attitude Safety‑first approach Positive outlook and dependability Previous experience in similar roles is an advantage Guest Experience Expert / Front Desk Agent, Casa Brera (Luxury Collection Hotel) Reporting to the Front Desk Manager, this full‑time role covers front‑desk and guest services tasks. Organize, confirm and process guest check‑ins/ check‑outs according to LQA and Marriott standards Secure payment, verify and adjust billing as needed in Opera Complete cashier and closing reports, counting the bank at the end of each shift Enroll guests in Bonvoy, Marriott Loyalty Program Liaise with Housekeeping, Engineering, Reservations, and Revenue for smooth operations Process and save daily contingency shift report Engage guests in conversation regarding stay, property services, and local attractions Anticipate guest service needs and request additional actions as required Run daily reports and verify accuracy for special requests Handle all internal and external calls, log in CRM, and facilitate guest requests (wake‑up calls, housekeeping, maintenance, room service) Coordinate guest chats, monitor and close cases using Marriott tools Provide guests with room and hotel information, directions, and local interests via phone, email, or other communication channels Escort guests to their rooms and offer orientation inside the hotel property Contact guests prior to arrival for booking itineraries, promotions, and special requests Respond to and resolve guest problems to satisfaction Warm, people‑oriented demeanor and team‑first attitude Positive outlook and outgoing personality Flexibility, problem‑solving skills, and multi‑tasking ability Great storytelling skills in English and at least intermediate Italian (both written and spoken) Previous Front Office/Guest Services experience is a plus Technical knowledge of GXP and Opera is an advantage Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. #J-18808-Ljbffr