Customer Experience Specialist B2B with Dutch
hace 2 meses
International Workster Job Agency collaborates with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking B2B Customer Experience Specialist to join their offices in Valencia and support a new fintech scale-up project. This role varies from other similar positions by enabling the Specialist to take more responsibility over the project design.
Your Role
Support B2B customers over the phone, email, and chat
Communicate with customers to find the best solution to their problem
Constantly brainstorm with your colleagues to improve the Customer Experience Troubleshooting, innovation, and change management are part of the daily business
You will use the latest technology and AI integrations and become an expert in this field
Control and handle payment inquiries from sellers and buyers through various client platforms
Responsible for Trustpilot reviews improving overall company NPS through excellent service
Flagging and escalation of customer queries and coming up with suitable solutions
Mapping and improving business processes to enhance customer journey and satisfaction.
Your Qualifications
Native level Dutch and fluent English
Customer service is in your DNA and you have some experience already
Excellent communication skills
An interest in innovation (think chatbot-integrations)
You are proactive and solution-oriented
You can think outside the box to always find a solution for the customer
A technical background is an advantage
The Offer
Spanish and mindfulness classes
Great Friday evening drinks
Fitness bootcamps to stay fit and active
Work at a tech startup where you can develop and there is room for your ideas
Improve your professional skills: communication, innovation, and implementation of new technology
An international working environment with 20+ nationalities
An amazing adventure in one of Europe’s most beautiful cities
Working in a close-knit and start-up team
Free lunch and breakfast at the office.
Job Type: Full-time
Pay: From 1,600.00€ per month
Experience:
customer service: 1 year (Required)
Language:
dutch (Required)
english (Required)
Work Location: In person
#J-18808-Ljbffr
-
Customer Experience Specialist
hace 2 meses
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company. Position: Customer Experience Specialist Location: Valencia, Spain Employment type: Full-time (39h) Remuneration: Base salary. DUTIES AND RESPONSIBILITIES:...
-
Customer Experience Specialist with German
hace 2 meses
España Wibit Consulting & Services (WibitCS) A tiempo completoCustomer Experience Specialist with GermanIn collaboration, we are excited to work with a top Outsourcing/BPO company on an innovative journey to bring a German-speaking B2B Customer Experience Specialist to their Valencia offices to support a growing fintech scale-up project! This role offers the unique opportunity to shape the customer experience project...
-
Customer Experience Specialist
hace 1 mes
España Grow-Talent.com A tiempo completoGrow-talent.com is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company.Position: Customer Experience SpecialistLocation: Valencia, SpainEmployment type: Full-time (39h)Remuneration: Base salary.DUTIES AND RESPONSIBILITIES:Communicate with...
-
Customer Experience Specialist with German
hace 4 semanas
España Wibit Consulting & Services (WibitCS) A tiempo completoIn collaboration, we are excited to work with a top Outsourcing/BPO company on an innovative journey to bring a German-speaking B2B Customer Experience Specialist to their Valencia offices to support a growing fintech scale-up project! This role offers the unique opportunity to shape the customer experience project design and bring your ideas to...
-
German-speaking B2B Customer Experience Specialist
hace 2 meses
España Cs Trading A tiempo completoGerman-speaking B2B Customer Experience SpecialistWorkster collaborates with a leading Outsourcing/BPO company that is looking to recruit a German-speaking B2B Customer Experience Specialist to join their offices in Valencia and support a new fintech scale-up project. This role varies from other similar positions by enabling the Specialist to take more...
-
Dutch Customer Experience Specialist In Valencia
hace 2 meses
España Cross Border Talents A tiempo completoJoin Our Team as a Customer Experience Specialist in Valencia Position: Customer Experience Specialist Location: Valencia, Spain Employment Type: Full-time (39 hours) Compensation: Competitive base salary ________________________________ Are you passionate about delivering exceptional customer service? Join our dynamic team in Valencia as a Customer...
-
Customer Experience Specialist
hace 3 semanas
España Snaphunt A tiempo completoThe OfferWork from a nice and modern office in ValenciaFully paid training before you start your jobPaid breakfast and lunchGreat work/life balance - work Monday-Friday, normal office hours (no night shifts)Be a part of a scale-up business and a young work environmentDevelopment opportunities within the companySocial events: mindfulness classes, Great Friday...
-
Customer Care Specialist With Dutch
hace 2 meses
España Salve.Inno Consulting A tiempo completoWe are looking for a committed and empathetic individual to join our team as a Customer Care Specialist with Dutch language skills. This role is ideal for a proactive person who is passionate about customer service and seeks to contribute positively to our clients' experience. Your primary responsibility will be to ensure our customers receive timely,...
-
Customer Experience Specialist
hace 1 mes
España Helloprint A tiempo completoReady for a once in a lifetime adventure in Valencia? Do you want to work in sunny Valencia and become part of our super dynamic team? Then our HelloPrint adventure is your adventure! Meet the most ambitious scale-up in Europe today.From our office in Valencia, we make sure our customers love us by giving them a 9+ WOW service. As we are growing, we are...
-
Customer Experience Specialist
hace 2 meses
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German-speaking B2B Customer Experience Specialist to join their offices in Valencia and support a new fintech scale-up project. This role varies from other similar positions by enabling the Specialist to take more responsibility over the project design....
-
Customer Experience Specialist
hace 1 mes
España The HubDanske Bank A tiempo completoAt Too Good To Go, we dream of a planet with no food waste.Imagine if there was something we could all change today that would reduce global warming by 10%. That’s how much food waste contributes to the climate crisis.We are on a mission to change that - are you with us?Our app connecting businesses with unsold food, and consumers willing to buy at a...
-
Customer Experience Specialist
hace 1 mes
España Too Good To Go A tiempo completoAt Too Good To Go, we dream of a planet with no food waste.Imagine if there was something we could all change today that would reduce global warming by 10%. That’s how much food waste contributes to the climate crisis.We are on a mission to change that - are you with us?Our app connecting businesses with unsold food, and consumers willing to buy at a...
-
B2B Sales Specialist with French
hace 1 mes
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading outsourcing/BPO company that is looking to recruit a French-speaking B2B Sales Specialist for their offices in Thessaloniki.Position: B2B Sales SpecialistLocation:Thessaloniki, GreeceEmployment type: Full-timeRemuneration: Base salary.DUTIES AND RESPONSIBILITIES:Conduct sales calls, presentations, and offer...
-
Customer Care Specialist With Dutch
hace 2 meses
España Wibit Consulting & Services A tiempo completoIn Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist We are working with a top-rated BPO to recruit German-speaking Customer Care Specialists to support an e-commerce company. This fully remote role is open to qualified candidates based in Serbia , offering a stable environment in a company known for its employee satisfaction....
-
Customer Experience Specialist
hace 3 semanas
España Snaphunt A tiempo completoThe OfferWork from a nice and modern office in ValenciaFully paid training before you start your jobPaid breakfast and lunchGreat work/life balance - work Monday-Friday, normal office hours (no night shifts)Be a part of a scale-up business and a young work environmentDevelopment opportunities within the companySocial events: mindfulness classes, Great Friday...
-
Cloud Solutions Specialist With Dutch
hace 23 horas
España ARES CONSULTORES A tiempo completoIn collaboration, we have partnered with a leading BPO company which supports top tech brands in providing exceptional customer care. We're looking for a Dutch speaking client-facing Cloud Solutions Specialist able to drive sales opportunities based on knowledge of Modern Workplace, Data and BI, Apps and Infra, and Business Applications. Location: Malaga,...
-
Cloud Solutions Specialist with Dutch Barcelona
hace 2 meses
España Workster A tiempo completoCloud Solutions Specialist with Dutch ( Microsoft) Workster Job Agency partners with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Solution Area Specialist for their Málaga office. Duties Customer/Partner-facing roles able to drive sales opportunities based on a 300-level knowledge of a Microsoft solution area (Modern...
-
Quality Assurance Specialist – with Dutch
hace 22 horas
España MSX International A tiempo completoQuality Assurance Specialist – with DutchDo you have solid experience evaluating the quality and functionality of Contact Center teams with operations for multiple markets and are you ready to take on new challenges?This is your role in MSX!Purpose of the Position:The Quality Assurance Specialist is responsible for monitoring and evaluating the quality of...
-
España Cross Border Talents A tiempo completoSolutions Specialist with Swedish/Danish/Finnish/Flemish/Dutch + EnglishJob Openings Solutions Specialist with Swedish/Danish/Finnish/Flemish/Dutch + EnglishAbout the job Solutions Specialist with Swedish/Danish/Finnish/Flemish/Dutch + EnglishCome to sunny Malaga and join our international client's team as a Solutions Specialist with Native Swedish OR Danish...
-
Customer Experience Specialist
hace 2 meses
España TOPTALENT A tiempo completoPosition: Customer Experience Specialist (German) Location: Valencia, Spain Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Support B2B customers over the phone, email, and chat.Communicate with customers to find the best solution to their problem.Constantly brainstorm with colleagues to improve the Customer Experience;...