Customer Experience Specialist B2B with Dutch

hace 2 meses


España Workster A tiempo completo

International Workster Job Agency collaborates with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking B2B Customer Experience Specialist to join their offices in Valencia and support a new fintech scale-up project. This role varies from other similar positions by enabling the Specialist to take more responsibility over the project design.
Your Role

Support B2B customers over the phone, email, and chat
Communicate with customers to find the best solution to their problem
Constantly brainstorm with your colleagues to improve the Customer Experience Troubleshooting, innovation, and change management are part of the daily business
You will use the latest technology and AI integrations and become an expert in this field
Control and handle payment inquiries from sellers and buyers through various client platforms
Responsible for Trustpilot reviews improving overall company NPS through excellent service
Flagging and escalation of customer queries and coming up with suitable solutions
Mapping and improving business processes to enhance customer journey and satisfaction.

Your Qualifications

Native level Dutch and fluent English
Customer service is in your DNA and you have some experience already
Excellent communication skills
An interest in innovation (think chatbot-integrations)
You are proactive and solution-oriented
You can think outside the box to always find a solution for the customer
A technical background is an advantage

The Offer

Spanish and mindfulness classes
Great Friday evening drinks
Fitness bootcamps to stay fit and active
Work at a tech startup where you can develop and there is room for your ideas

Improve your professional skills: communication, innovation, and implementation of new technology

An international working environment with 20+ nationalities
An amazing adventure in one of Europe’s most beautiful cities
Working in a close-knit and start-up team
Free lunch and breakfast at the office.

Job Type: Full-time
Pay: From 1,600.00€ per month
Experience:

customer service: 1 year (Required)

Language:

dutch (Required)
english (Required)

Work Location: In person
#J-18808-Ljbffr



  • España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company. Position: Customer Experience Specialist Location: Valencia, Spain Employment type: Full-time (39h) Remuneration: Base salary. DUTIES AND RESPONSIBILITIES:...


  • España Wibit Consulting & Services (WibitCS) A tiempo completo

    Customer Experience Specialist with GermanIn collaboration, we are excited to work with a top Outsourcing/BPO company on an innovative journey to bring a German-speaking B2B Customer Experience Specialist to their Valencia offices to support a growing fintech scale-up project! This role offers the unique opportunity to shape the customer experience project...


  • España Grow-Talent.com A tiempo completo

    Grow-talent.com is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company.Position: Customer Experience SpecialistLocation: Valencia, SpainEmployment type: Full-time (39h)Remuneration: Base salary.DUTIES AND RESPONSIBILITIES:Communicate with...


  • España Wibit Consulting & Services (WibitCS) A tiempo completo

    In collaboration, we are excited to work with a top Outsourcing/BPO company on an innovative journey to bring a German-speaking B2B Customer Experience Specialist to their Valencia offices to support a growing fintech scale-up project! This role offers the unique opportunity to shape the customer experience project design and bring your ideas to...


  • España Cs Trading A tiempo completo

    German-speaking B2B Customer Experience SpecialistWorkster collaborates with a leading Outsourcing/BPO company that is looking to recruit a German-speaking B2B Customer Experience Specialist to join their offices in Valencia and support a new fintech scale-up project. This role varies from other similar positions by enabling the Specialist to take more...


  • España Cross Border Talents A tiempo completo

    Join Our Team as a Customer Experience Specialist in Valencia Position: Customer Experience Specialist Location: Valencia, Spain Employment Type: Full-time (39 hours) Compensation: Competitive base salary ________________________________ Are you passionate about delivering exceptional customer service? Join our dynamic team in Valencia as a Customer...


  • España Snaphunt A tiempo completo

    The OfferWork from a nice and modern office in ValenciaFully paid training before you start your jobPaid breakfast and lunchGreat work/life balance - work Monday-Friday, normal office hours (no night shifts)Be a part of a scale-up business and a young work environmentDevelopment opportunities within the companySocial events: mindfulness classes, Great Friday...


  • España Salve.Inno Consulting A tiempo completo

    We are looking for a committed and empathetic individual to join our team as a Customer Care Specialist with Dutch language skills. This role is ideal for a proactive person who is passionate about customer service and seeks to contribute positively to our clients' experience. Your primary responsibility will be to ensure our customers receive timely,...


  • España Helloprint A tiempo completo

    Ready for a once in a lifetime adventure in Valencia? Do you want to work in sunny Valencia and become part of our super dynamic team? Then our HelloPrint adventure is your adventure! Meet the most ambitious scale-up in Europe today.From our office in Valencia, we make sure our customers love us by giving them a 9+ WOW service. As we are growing, we are...


  • España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German-speaking B2B Customer Experience Specialist to join their offices in Valencia and support a new fintech scale-up project. This role varies from other similar positions by enabling the Specialist to take more responsibility over the project design....


  • España The HubDanske Bank A tiempo completo

    At Too Good To Go, we dream of a planet with no food waste.Imagine if there was something we could all change today that would reduce global warming by 10%. That’s how much food waste contributes to the climate crisis.We are on a mission to change that - are you with us?Our app connecting businesses with unsold food, and consumers willing to buy at a...


  • España Too Good To Go A tiempo completo

    At Too Good To Go, we dream of a planet with no food waste.Imagine if there was something we could all change today that would reduce global warming by 10%. That’s how much food waste contributes to the climate crisis.We are on a mission to change that - are you with us?Our app connecting businesses with unsold food, and consumers willing to buy at a...


  • España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading outsourcing/BPO company that is looking to recruit a French-speaking B2B Sales Specialist for their offices in Thessaloniki.Position: B2B Sales SpecialistLocation:Thessaloniki, GreeceEmployment type: Full-timeRemuneration: Base salary.DUTIES AND RESPONSIBILITIES:Conduct sales calls, presentations, and offer...


  • España Wibit Consulting & Services A tiempo completo

    In Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist We are working with a top-rated BPO to recruit German-speaking Customer Care Specialists to support an e-commerce company. This fully remote role is open to qualified candidates based in Serbia , offering a stable environment in a company known for its employee satisfaction....


  • España Snaphunt A tiempo completo

    The OfferWork from a nice and modern office in ValenciaFully paid training before you start your jobPaid breakfast and lunchGreat work/life balance - work Monday-Friday, normal office hours (no night shifts)Be a part of a scale-up business and a young work environmentDevelopment opportunities within the companySocial events: mindfulness classes, Great Friday...


  • España ARES CONSULTORES A tiempo completo

    In collaboration, we have partnered with a leading BPO company which supports top tech brands in providing exceptional customer care. We're looking for a Dutch speaking client-facing Cloud Solutions Specialist able to drive sales opportunities based on knowledge of Modern Workplace, Data and BI, Apps and Infra, and Business Applications. Location: Malaga,...


  • España Workster A tiempo completo

    Cloud Solutions Specialist with Dutch ( Microsoft) Workster Job Agency partners with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Solution Area Specialist for their Málaga office. Duties Customer/Partner-facing roles able to drive sales opportunities based on a 300-level knowledge of a Microsoft solution area (Modern...


  • España MSX International A tiempo completo

    Quality Assurance Specialist – with DutchDo you have solid experience evaluating the quality and functionality of Contact Center teams with operations for multiple markets and are you ready to take on new challenges?This is your role in MSX!Purpose of the Position:The Quality Assurance Specialist is responsible for monitoring and evaluating the quality of...


  • España Cross Border Talents A tiempo completo

    Solutions Specialist with Swedish/Danish/Finnish/Flemish/Dutch + EnglishJob Openings Solutions Specialist with Swedish/Danish/Finnish/Flemish/Dutch + EnglishAbout the job Solutions Specialist with Swedish/Danish/Finnish/Flemish/Dutch + EnglishCome to sunny Malaga and join our international client's team as a Solutions Specialist with Native Swedish OR Danish...


  • España TOPTALENT A tiempo completo

    Position: Customer Experience Specialist (German) Location: Valencia, Spain Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Support B2B customers over the phone, email, and chat.Communicate with customers to find the best solution to their problem.Constantly brainstorm with colleagues to improve the Customer Experience;...