Customer Service Assistant

hace 1 mes


España American President Lines A tiempo completo

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: ID:  545506 Location:  Barcelona, ES Customer Service Assistant (Temporary Position) Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.MISSION: Maximize the performance of the Group by optimizing the service delivered to the customer through quality bookings and a complete monitoring. Serving the customer in all its queries and requirements; Inform the customer on any shortcomings based on initial conditions (cost, delay…). Update customer profiles, monitor invoices when cancelled bookings, Check if change is possible and modify all bookings as per customer request in line with corporate guidelines FUNCTIONS: Coordinate internally and/or respond to customer queries related to shipment Monitor shipment according to customer status and track and trace upon delivery Maintain daily, weekly and monthly reports/dashboards to stakeholders Participate to the promotion of relevant products or services when talking to customers Contact customers and manage/ coordinate system modifications when needed Give guidelines and support booking or VIP/Special desk teams on all topics (process, dispute, customer profiles, etc.) if applicable PROFILE: Customer knowledge Knowledge of the legal and/ or regulatory frame Knowledge of commercial policy and offers 
#J-18808-Ljbffr



  • España CONNECT-ETT A tiempo completo

    Necesitamos incorporar un/a CUSTOMER SERVICE ASSISTANT para empresa ubicada en la comarca de l'Anoia, buscamos una persona proactiva, organizada, resolutiva con iniciativa, capacidad de organización y sobre todo a quien le guste trabajar en equipo. Para dar soporte al departamento Comercial con especial atención al mercado italiano. Se requiere...


  • España American President Lines A tiempo completo

    Customer Service Assistant (Temporary Position)Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to...


  • España Customer Labs A tiempo completo

    About BarcelonaBarcelona is home to many great artists and painters, making it a vibrant city for art lovers. The city's most famous cultural masterpiece is Gaudi's "Sagrada Familia," a unique example of modern architecture.If art and culture aren't your preference, you can enjoy one of Barcelona's sandy beaches, just a short walk from the city center, and...


  • España Customer Labs A tiempo completo

    Reference: WEBAAbout BarcelonaBarcelona is home to many great artists and painters, so you will always have plenty of art to discover. The city's most famous cultural masterpiece is Gaudi's work, the great cathedral "Sagrada Familia," which is one of the unique styles of modern architecture.If you are not too fond of art and culture, you can spend the day on...


  • España FASTER TALENT A tiempo completo

    **Descripción**: - **Perfíl/Puesto**: Customer Service Assistant con Inglés (Asistente Servicios al cliente interno y externo) - **Funciones y responsabilidades principales**: se encargará de ofrecer una correcta y eficiente comunicación y atención con el cliente y a la red comercial como también la gestión de documentación y pedidos y utilización...


  • España David Kennedy Recruitment A tiempo completo

    Customer Service Representative (German)David Kennedy Recruitment – Madrid, MadridDavid Kennedy Recruitment on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon.Position: Customer Service RepresentativeLocation: Lisbon, PortugalWork model: On-site, hybrid remoteEmployment type:...


  • España buscojobs España A tiempo completo

    Customer Support AssistantNebeus is an all-in-one fintech platform to effortlessly merge multi-currency payments, IBANs, cryptocurrency services, and cutting-edge payment cards, empowering users globally to navigate their dynamic digital work lifestyles. Nebeus’ vision is rooted in financial inclusivity, where everyone, regardless of location, can securely...


  • España Nebeus A tiempo completo

    Customer Support AssistantNebeus is an all-in-one fintech platform to effortlessly merge multi-currency payments, IBANs, cryptocurrency services, and cutting-edge payment cards, empowering users globally to navigate their dynamic digital work lifestyles. Nebeus’ vision is rooted in financial inclusivity, where everyone, regardless of location, can securely...


  • España General Mills A tiempo completo

    Great things are happening in the Europe and Australia (EUAU) region. Each day, our 2,500 plus colleagues bring their passion to our offices, manufacturing sites, R&D center, and commercial / distributor markets across Europe, Australia, and New Zealand. We are energized by over 150 years of bringing people together with the food they love. With beloved...

  • Customer Service

    hace 3 semanas


    España Elite Staffing Network Llc A tiempo completo

    Position: Customer Service Representative (remote) Elite Staffing Network LLC is a leading staffing agency that provides top-notch talent to businesses across various industries. We are currently seeking a dedicated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be...


  • España buscojobs España A tiempo completo

    David Kennedy Recruitment on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon.Position : Customer Service RepresentativeLocation : Lisbon, PortugalWork model : On-site, hybrid remoteEmployment type : Full-timeRemuneration : Base salary + bonusesDUTIES AND RESPONSIBILITIES :Addressing customer...


  • España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon. Position: Customer Service Representative Location: Lisbon, Portugal Work model: On-site, hybrid remote Employment type: Full-time Remuneration: Base salary bonuses DUTIES AND RESPONSIBILITIES: Addressing customer...


  • España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon. Position: Customer Service Representative Location: Lisbon, Portugal Work model: On-site, hybrid remote Employment type: Full-time Remuneration: Base salary bonuses DUTIES AND RESPONSIBILITIES: Addressing customer...


  • España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon. Position: Customer Service Representative Location: Lisbon, Portugal Work model: On-site, hybrid remote Employment type: Full-time Remuneration: Base salary bonuses DUTIES AND RESPONSIBILITIES: Addressing customer...


  • España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon. Position: Customer Service Representative Location: Lisbon, Portugal Work model: On-site, hybrid remote Employment type: Full-time Remuneration: Base salary bonuses DUTIES AND RESPONSIBILITIES: Addressing customer...


  • España Wibit Consulting & Services (WibitCS) A tiempo completo

    Customer Service Representative with GermanWibit Consulting & Services (WibitCS) – Madrid, MadridIn collaboration with our client, we are seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon.Work model: On-site, hybrid remoteEmployment type: Full-timeRemuneration: Base salary + bonusesDUTIES AND...


  • España CMA CGM A tiempo completo

    Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...


  • España Cpj Recruitment A tiempo completo

    Customer Service Role with market leading service provider Dynamic, friendly, collaborative company culture Excellent career prospects Customer Service Representative (Nottingham office based) 8am-5pm Monday to Friday - this role is office based - NOT REMOTE The Role of Customer Service Representative As a Customer Services Representative you will be based...

  • Customer Service

    hace 6 meses


    España RAS Interim A tiempo completo

    **CUSTOMER SERVICE: ¡Eleva la Excelencia y Contribuye a una Experiência Inigualable!**: En **RAS STAFFING**, especialistas en unir talentos excepcionales con empresas de primer nível, estamos en búsqueda de un/a **CUSTOMER SERVICE** para incorporarse a un equipo dedicado a proporcionar una experiência de cliente de calidad superior, en una importante...

  • Customer Service

    hace 2 semanas


    España RAS Interim A tiempo completo

    **CUSTOMER SERVICE: ¡Eleva la Excelencia y Contribuye a una Experiência Inigualable!**: En **RAS STAFFING**, especialistas en unir talentos excepcionales con empresas de primer nível, estamos en búsqueda de un/a **CUSTOMER SERVICE** para incorporarse a un equipo dedicado a proporcionar una experiência de cliente de calidad superior, en una importante...