NPPE Consumer Journey Expert

hace 1 semana


España Nestlé SA A tiempo completo

We believe pets and people are better together.Here at PURINA, many of us are pet owners too so we know first-hand how important pets are in people’s lives. We’re committed to creating nutritious foods that will keep cats and dogs of all ages happy, healthy, and content.We are looking for a NPPE Consumer Journey Expert for Nestlé Purina Petcare European Digital Hub team based in Barcelona.Position SnapshotLocation: BarcelonaType of Contract: PermanentStream: NPPE Digital & Comms.Type of work: HybridWork Language: Fluent Business EnglishThe roleThe NPPE Consumer Journey Expert will be responsible for ensuring that our consumers have a positive and seamless experience throughout their journey within the Pet Care ecosystem. Partner with Digital Personalization, Operations, Data Studios teams, and New Business models to build and manage a pipeline of advanced consumer journey use cases that defines E2E consumer journey and improve the effectiveness of digital consumer data activities.What you’ll doPersonalized Consumer journeys: Drive the Category Consumer Data plans to best support data acquisition and enhancing the overall consumer journeys for the Pet Care category. Lead, integrate and deliver scalable personalized consumer experiences across all digital consumer touchpoints in the consumer journey.Consumer Data Partnership: Lead Consumer journey Data Partnerships projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation.Cross-functional Project Management: Drive alignment on Data projects and develop structured project plans. Be responsible for day-to-day program management with clear mapping of interdependencies and alignment with internal and external stakeholders.Monitoring & Report: Monitor consumer experience KPIs and metrics, such as customer lifetime value, retention rate, churn rate, in collaboration with Data Hub teams. Analyze and report the impact and effectiveness of Consumer experience programs – provide insights and recommendations for improvement.Inspiration: Stay updated on the latest trends and best practices in Consumer journeys optimization and monetization. Mentor and provide guidance to other team and stakeholders.We offer youWe offer more than just a job. We put people first and inspire you to become the best version of yourself:Great benefits including competitive salary and a comprehensive social benefits package.Personal and professional growth through ongoing training and constant career opportunities.Hybrid working environment with flexible working scheme.Recreation activities such as yoga, Zumba, etc. and a wide range of volunteering activities.Minimum RequirementsBachelor's or Master's Degree in Marketing, Business Administration or related field, or equivalent work experience.Solid Experience in leading large scale projects in a multi-market environment and with a diverse stakeholder management.Extensive knowledge of marketing automation platforms, customer data platforms, data warehousing, personalization enablement, and data-driven marketing principles.Demonstrated ability to work on a diverse scope of projects requiring detailed analysis, creative/practical problem solving, and solution design.Data Analysis and Insights: The ability to analyze data, identify trends, and derive actionable insights to optimize performance and make data-driven decisions.Proactive problem solver with an ability to take initiative and have a strong sense of ownership.Ability to influence senior leaders and help in making well-reasoned decisions.Experience in developing data platforms and Data internal processes and governance.Understanding of data management and administrative policies as well as data security laws.About NestléWe are Nestlé, the largest food and beverage company in the world, with a presence in more than 185 countries. Our values are based on respect: respect for ourselves, respect for others, respect for diversity, and respect for our future.We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief, and disability.Step outside your comfort zone; share your ideas, way of thinking and working to make a difference to the world, every single day.How we will proceed:
#J-18808-Ljbffr



  • España Nestlé SA A tiempo completo

    We believe pets and people are better together.Here at PURINA, many of us are pet owners too so we know first-hand how important pets are in people’s lives. We’re committed to creating nutritious foods that will keep cats and dogs of all ages happy, healthy, and content.We are looking for a NPPE Consumer Journey Expert for Nestlé Purina Petcare European...


  • España Nestlé SA A tiempo completo

    We believe pets and people are better together.Here at PURINA, many of us are pet owners too so we know first-hand how important pets are in people’s lives. We’re committed to creating nutritious foods that will keep cats and dogs of all ages happy, healthy, and content.We are looking for a NPPE Consumer Journey Expert for Nestlé Purina Petcare European...


  • España Nestlé SA A tiempo completo

    **We believe pets and people are better together.** Here at PURINA, many of us are pet owners too so we know first-hand how important pets are in people’s lives. We’re committed to creating nutritious foods that will keep cats and dogs of all ages happy, healthy, and content. We are looking for a **NPPE Omnichannel Strategic Design Manager** to be part...


  • España Nestlé SA A tiempo completo

    We believe pets and people are better together.Here at PURINA, many of us are pet owners too so we know first-hand how important pets are in people’s lives. We’re committed to creating nutritious foods that will keep cats and dogs of all ages happy, healthy, and content.We are looking for a NPPE Omnichannel Strategic Design Manager to be part of our...


  • España Nestlé SA A tiempo completo

    We believe pets and people are better together.Here at PURINA, many of us are pet owners too so we know first-hand how important pets are in people’s lives. We’re committed to creating nutritious foods that will keep cats and dogs of all ages happy, healthy, and content.We are looking for a NPPE Omnichannel Strategic Design Manager to be part of our...


  • España Nestlé SA A tiempo completo

    We believe pets and people are better together.Here at PURINA, many of us are pet owners too so we know first-hand how important pets are in people’s lives. We’re committed to creating nutritious foods that will keep cats and dogs of all ages happy, healthy, and content.We are looking for a NPPE Omnichannel Strategic Design Manager to be part of our...


  • España Internetwork Expert A tiempo completo

    ABOUT THE JOBWant a 3D Career? Join Norgine.At Norgine, our colleagues Dare themselves to be different and try new things, Drive to achieve their goals and beyond, and Develop themselves and their community.We call it the 3D career at Norgine and it offers you a fully-rounded experience with no limits.Bring everything about yourself that you’re proud of,...


  • España Internetwork Expert A tiempo completo

    Want a 3D Career? Join Norgine.At Norgine, our colleagues Dare themselves to be different and try new things, Drive to achieve their goals and beyond, and Develop themselves and their community.We call it the 3D career at Norgine and it offers you a fully-rounded experience with no limits.Bring everything about yourself that you’re proud of, whether...

  • Customer Journey Expert

    hace 3 semanas


    España ING A tiempo completo

    At ING we are looking for a Customer Experience Expert Your role and work environment : We are looking for a talented and enthusiastic Customer Experience Expert to join our Experience Revolution Area of Home & Protection tribe. In Home and Protection tribe we help customers reach their dreams of becoming homeowners every day. As member of the H&P Tribe you...


  • España Norgine A tiempo completo

    ABOUT THE JOBWant a 3D Career? Join Norgine.At Norgine, our colleagues Dare themselves to be different and try new things, Drive to achieve their goals and beyond, and Develop themselves and their community.We call it the 3D career at Norgine and it offers you a fully-rounded experience with no limits.Bring everything about yourself that you're proud of,...


  • España KANTAR A tiempo completo

    We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere. Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the...


  • España Santander A tiempo completo

    Senior Datawarehouse Expert_G_SCF GS Country: Spain **WHAT YOU WILL BE DOING** **Santander Consumer Global Services está buscando un/a Senior Data Warehouse Expert para nuestras oficinas en Madrid.** **POR QUÉ DEBERÍAS CONSIDERAR ESTA OPORTUNIDAD** **Santander Consumer Finance **Global Services **provee servicios y soluciones tecnológicas y de...


  • España Catenon A tiempo completo

    Consumer Technical Insights & Claims Specialist R&D (Temporary)Working closely with REVLON for their HQ in Barcelona, we are looking for a Consumer Technical Insights & Claims Specialist R&D (Temporary) based in Barcelona.LocationBarcelona (Spain)Ref: HW74509288November 15, 2024FUNCTIONSInside Revlon Research & Development (R&D) Department, the role will be...


  • España KANTAR A tiempo completo

    We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere. Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the...


  • España MSX INTERNATIONAL A tiempo completo

    Program Manager, Consumer Engagement Madrid o Barcelona. ¿Tienes sólida experiencia liderando Contact Centers con operaciones para múltiples mercados y estás en disposición de enfrentar para nuevos desafíos? ¡Este es tu rol en MSX! MSX International está en la búsqueda de un/a Program Manager, experto/a en entender expectativas del cliente a nivel...

  • Consumer Disputes

    hace 1 mes


    España eDreams ODIGEO A tiempo completo

    Job Description As you contemplate your future, you might be asking yourself, what’s the next step? Start your journey with us! We’re seeking a passionate, experienced Consumer Disputes & Litigations Team Lead to champion customer satisfaction. In this role, you’ll lead a high-performing team managing consumer disputes & litigations. By also...


  • España CPS A tiempo completo

    Full-timeCareer Site Team: Data Science & Business IntelligenceJob DescriptionABOUT THIS JOBNielsenIQ works with clients to provide insights and thought leadership to drive their business and grow their portfolios. Our work helps our clients set growth strategies and determines what products you ultimately see on the shelf. Our team members are experts...


  • España Hewlett Packard A tiempo completo

    HP is hiring a **Worldwide Consumer Subscriptions HP App GTM Product Manager **to support our fast-growing Instant Services and DaaS subscriptions. We’re looking for an individual with excellent problem-solving skills, with experience in product management, ideally in a subscription service environment, consumer printing (HPS), consumer PS or consumer...


  • España MSX INTERNATIONAL A tiempo completo

    Program Manager, Consumer Engagement Madrid o Barcelona. ¿Tienes sólida experiencia liderando Contact Centers con operaciones para múltiples mercados y estás en disposición de enfrentar para nuevos desafíos? ¡Este es tu rol en MSX! MSX International está en la búsqueda de un/a Program Manager, experto/a en entender expectativas del cliente a...


  • España ENSIA EXPERT, S.L. A tiempo completo

    Job Description: Passionate about space? We are seeking talented engineers to support the development of cutting-edge solutions for the New Space industry. Join our team of experts and make a lasting impact on the future of space technology. The role … As a Senior RAMS Systems Engineer, you will play a critical role in our continued success. You will:...