Business Channel Owner

hace 2 semanas

Viladecans, España LEVEL Airlines A tiempo completo

Job Purpose LEVEL is looking to incorporate a Business Channel Owner for its direct channel, flylevel.com. The role leads end‑to‑end functional ownership of the web platform, acting as the key interface between commercial, customer and Digital areas. It translates business and customer needs into clear digital requirements, prioritises and executes developments to improve the digital customer experience and revenue contribution. Main Accountabilities Channel Ownership: Act as the main point of contact for all new developments on flylevel.com, maintaining a complete 360º view of releases, sprint status, backlog and mid‑term roadmap. Cross‑functional Communication: Drive initiatives forward with a proactive and positive attitude, maintaining direct communication, strong organisation and a high sense of ownership with all stakeholders. Requirement Translation: Collect requirement needs from all areas and translate them into detailed scopes, acceptance criteria and specifications in JIRA for the Digital team. Delivery Support: Resolve questions proactively and identify or address cross‑functional dependencies before development begins, ensuring smooth and efficient delivery. Roadmap Management: Ensure the accomplishment of mid‑term roadmaps with all stakeholders, aligning priorities, deliveries and timelines. Main Skills Proactiveness: Ability to maintain fluid, structured communication with stakeholders to fulfil the digital roadmap. Analytical skills: Ability to understand and break down complex needs into actionable technical specifications. Digital mindset: Deep knowledge of digital customer journeys, particularly airline booking and post‑booking flows. Communication skills: Excellent ability to collaborate with diverse teams. Project management: Capability to coordinate multiple stakeholders, manage competing priorities and meet deadlines. Attention to detail: High accuracy in documenting requirements and specifications to avoid rework. Background: Proven experience in Product Ownership, eCommerce management or Digital Channel roles. Education Graduated in digital management, business administration or a related field. Experience 3+ years of experience in Digital Product Ownership, Business Ownership or eCommerce, ideally in digital environments within travel, OTAs or airline platforms. Languages Fluent in English and Spanish. Location Viladecans‑Barcelona Seniority level Mid‑Senior level Employment type Full‑time Job function Business Development and Sales Industries Airlines and Aviation Our Benefits

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