Client Services Manager: CX Growth

Full-Time MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...

Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

A leading tech-enabled business services company is seeking a detail-oriented Sales Support Specialist. This role requires exceptional organizational skills and proficiency in CRM software. The ideal candidate will manage multiple tasks efficiently, including handling client inquiries and preparing sales documentation. With a competitive compensation package...

A leading customer experience firm in Spain is seeking Sales Representatives to engage with customers for well-known brands. Responsibilities include making calls, educating customers about products, and upselling services. Candidates must possess strong communication skills and a high school diploma. A commitment to teamwork and problem-solving is...

A leading tech-enabled business services company in San Fernando, Spain, is seeking a Contact Center Operations Supervisor to oversee a team in a dynamic BPO environment. Responsibilities include managing day-to-day operations, driving performance, and ensuring service excellence. The ideal candidate has 2+ years of supervisory experience in a contact...

A leading BPO company is seeking an Operations Manager for its Banking and Financial Services division in San Fernando, Spain. The ideal candidate should possess strong leadership and analytical skills, with experience in team management within a financial services environment. Responsibilities include managing performance, coaching team members, and...

A leading tech-enabled business services company seeks a results-oriented Contact Center Manager in San Fernando, Spain. This role involves overseeing daily operations of the BPO contact center, ensuring operational efficiency, and achieving client satisfaction. Applicants should have a bachelor's degree and at least 3 years of leadership experience in a...

A leading tech-enabled business services company seeks a results-oriented Contact Center Manager in San Fernando, Spain. This role involves overseeing daily operations of the BPO contact center, ensuring operational efficiency, and achieving client satisfaction. Applicants should have a bachelor's degree and at least 3 years of leadership experience in a...

Full-Time MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...

Full-TimeMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...