Country Specialist

hace 4 días


España Bookbot A tiempo completo

Country Specialist (Spain, Netherlands, Belgium, France or Italy)Country manager/director Full time job. Education is not essential. Salary: 2780 - 4500 EUR/month.Bookbot is a recommerce platform that operates in 4 countries and has already sold over 5 million books. Every day we sell around 15,000 books and receive a little bit more. These are numbers we aim to double each year. We are among the 10 fastest growing tech startups in the CEE region, receiving excellent customer feedback and thinking big in Germany and across Europe.We are expanding to other European countries and are looking for a local customer advocate for each country. We are looking for Country Specialists for the following markets: Spain, Netherlands, Belgium, France, and Italy.What will you doBe the advocate for your country's customers within our company, ensuring their feedback is heard and addressed.Ensure that our website for your country is running smoothly, up to date, and the copy is correct.Provide customer support during regular work hours (9 AM–5 PM).Develop relations with influencers and journalists.Manage and coordinate the distribution of marketing materials (e.g., bookmarks) to customers.Collaborate with internal teams to resolve issues and ensure an excellent customer experience.About youFluency in the language of the country (Italian, Spanish, French, or Dutch). Level C2 is a must.Kind and customer-oriented approach.Attention to detail and strong organizational skills.Ability to work independently and take initiative.You live in the country/city you are applying for:France: ParisSpain: Madrid, BarcelonaNetherlands: Amsterdam, RotterdamBelgium: BrusselsItaly: Rome, MilanoWhat we offerAmazing opportunity to grow within your role or within Bookbot's European expansion.Countries are categorized into three tiers by market maturity. The role starts as Country Specialist in Tier 2, focusing on building foundations, with the potential to grow into Country Manager in Tier 3 for strategic leadership.Reporting to Head of Expansion Lívia Čadová, who has been the main driver of the German/Austrian expansion and is now spearheading expansion across Europe.We have overall monthly budget of 2,780 EUR + bonuses for Spain and Italy and 4,500 EUR + bonuses for Netherlands, Belgium, and France. As the country grows, so do you.Work for a successful re-commerce scale-up that helps to reuse thousands of books every month.Informal environment and pragmatic approach. We like to experiment, we have big growth ambitions and a customer-first focus.A unique opportunity to be the one to help us enter a new country with the Bookbot brand.Want to be an ambassador for your country and help us deliver the best customer experience to local customers? Send us your CV or a link to your LinkedIn profile.
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