Customer Service Representative In Barcelona

hace 2 semanas


España buscojobs España A tiempo completo

Your Future Company :2 French entrepreneurs created a startup in 2000 and today, they are leading a global brand. Their growth and solution-oriented services are acknowledged by some of the most progressive brands and leading companies they are currently in business with. They became one of the biggest international customer experience solution providers with more than 75,000 multilingual employees in over 50 countries around the world and they are looking for new members to join them on their journey in Barcelona.TasksYour responsibilities and impact as a customer experience specialist will be:Supporting clients’ activities by being the very first point of contact for their customersIdentifying issues and providing solutionsAnswering incoming queries from customers and ensuring contractual SLA is maintainedEnsuring a high level of customer satisfaction – Being a team player and participating in the success of the team and project, e.g., providing cover for absent colleagues together with the team and attending regular team meetingsRequirementsSkills, qualifications, and interests you need to succeed in this role:A native level of Dutch and an advanced level of EnglishBeing an attentive listener, comfortable and skillful at communicating with peopleBeing a team player with high social competenceBeing energetic, innovative, and working proactively at a fast paceExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Barcelona for an international career and life experienceBenefitsWhat’s in it for you?Full-time permanent contract39h/weekOpportunity to join an international companyAn open-minded and employee-oriented working environmentCareer development opportunitiesBlu Selection is an international recruitment company based in Barcelona, Paris, Berlin & Amsterdam dedicated to connecting international candidates and companies.
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