German-speaking Tech Support Advisor
hace 5 días
German-speaking Tech Support Advisor (Service Desk)Workster partners with a major player in international outsourcing to reinforce their Barcelona Team with German speakers. We are looking for Technical Support Advisors for a Service Desk role.Your RoleProvide 1st level support to the client workersHandling of IT requests or issues via phone, mail and chat or via self-service portalPerform root cause analysis and troubleshooting via phone and/or remote access and monitor IT requests and issues in the client’s ITSM service management system including their categorization and prioritization of IT issues and requestsTo be accessible and provide a first resolution rate by using internal knowledge databases.Cooperate with client’s 2nd level service organizations and external service providersProvide support to client’s employees in the operation of user systems and peripheral devicesYour QualificationsC1 or above German skillsVery good English language skillsExperience in 1st – or 2nd level IT support, ideally in larger environments, is an advantageGood IT knowledge, especially of Windows 10, Office 365 and MS TeamsGood knowledge in troubleshooting hardware and softwareAnalytical approach to complex issuesExperience in ITSM ticket systems (ideally in ServiceNow)Knowledge of processes according to ITIL V4 good to haveHigh customer and service orientationHigh sense of responsibilityReliable and systematic way of workingWillingness to learn and develop technical and soft skillsWillingness to work shiftsHigh motivation and willingness to work in a global teamThe OfferExcellent base salary and benefitsRelocation bonus as well as seniority bonuses after 6 and 12 monthsOpportunity to work in a multicultural teamVibrant and sunny working location in one of the coolest cities in the worldGrowth progression opportunitiesThree shift patterns – 6h-14h, 8h-17h and 11h-19hApply & ShineShow us what makes you stand out Check out our international openings and apply today - it takes one minute.Let's ConnectCongratulations We'd love to get to know you better. If your profile matches our openings you can expect a contact from us within 48h to explore your experiences and aspirations.
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Technical Support Advisor with German
hace 2 semanas
España Wibit Consulting & Services A tiempo completoIn collaboration, we are excited to partner with a leading multinational BPO company to recruit German-speaking Technical Support Advisors for their innovative team in Barcelona. Role : Technical Support Advisor Location : Barcelona, Spain Work Model : On-site Employment Type : Full-time As a Technical Support Advisor, you’ll play a vital role in...
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Technical Support Advisor with German
hace 5 días
España Wibit Consulting & Services (WibitCS) A tiempo completoIn collaboration, we are excited to partner with a leading multinational BPO company to recruit German-speaking Technical Support Advisors for their innovative team in Barcelona. Role: Technical Support Advisor Location: Barcelona, Spain Work Model: On-site Employment Type: Full-time As a Technical Support Advisor, you’ll play a vital role in delivering...
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Technical Support Advisor with German
hace 7 días
España Wibit Consulting & Services (WibitCS) A tiempo completoIn collaboration, we are excited to partner with a leading multinational BPO company to recruit German-speaking Technical Support Advisors for their innovative team in Barcelona.Role: Technical Support AdvisorLocation: Barcelona, SpainWork Model: On-siteEmployment Type: Full-timeAs a Technical Support Advisor, you’ll play a vital role in delivering...
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Technical Support Advisor with German
hace 7 días
España Wibit Consulting & Services (WibitCS) A tiempo completoWibit Consulting & Services (WibitCS) – Barcelona, Barcelona In collaboration, we are excited to partner with a leading multinational BPO company to recruit German-speaking Technical Support Advisors for their innovative team in Barcelona.Role: Technical Support AdvisorLocation: Barcelona, SpainWork Model: On-siteEmployment Type: Full-timeAs a Technical...
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España Talingual A tiempo completoGerman speaking Customer Support Advisor Schedule: Full Time (39 hours/week), Monday to Sunday (2 days off per week, and 2 weekends off per month). Hours from 2:00 p.m. to 10:00 p.m.Overview of the company:Our client is a worldwide leader in customer experience management and contact centre business process outsourcing. Their company employs around 420,000...
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German speaking Customer Service Advisor
hace 7 días
España Language Matters A tiempo completoA well-known company within the fashion industry is looking for a bright German speaker to join them on their ride in maintaining outstanding customer service worldwide! As a German speaker, you will be involved in an enjoyable, vibrant team, where no days are the same.This role is remote-based anywhere in the UK. Within your role, you will be in charge of...
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Internal Technical Support Advisor
hace 7 días
España Blu Selection A tiempo completoLiving in a sunny foreign country, where other people go on holiday, sounds tempting? We are looking for a German-speaking employee for internal technical support on the Spanish island of Fuerteventura. Are you technically savvy and already have some experience in technical support and would like to put these skills to the test? Then read on and find out...
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Advisor With German
hace 1 semana
España Wibit Consulting & Services A tiempo completoIn Collaboration, We Are Hiring: German and English-Speaking Advisors Join us in delivering exceptional service as we partner with a leading organization to bring on German and English-speaking Advisors to their on-site team in Budapest, Hungary. We are searching for customer-focused individuals who are passionate about helping others and eager to thrive in...
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Advisor With German
hace 1 semana
España Wibit Consulting & Services A tiempo completoIn Collaboration, We Are Hiring: German and English-Speaking Advisors We are excited to announce an opportunity for motivated German and English-speaking Advisors to join our dedicated team in Budapest This on-site role is perfect for individuals who thrive in a customer-focused environment and are eager to deliver exceptional service while growing their...
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German speaking Technical Support Specialist
hace 5 días
España Language Matters A tiempo completoOur client, an international IT hardware company, is looking for a Technical Support Specialist with fluent German and English to join their international team. In this role, you will provide outstanding support to the company's customers, together with accurate resolution and guidance on all product-related issues and questions.Your responsibilities will...
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España Cross Border Talents A tiempo completoWant to kickstart your career in one of Europe's most lively cities? We're offering an exceptional role for a German-speaking junior sales professional in Barcelona. Enjoy relocation support and a flexible work model, allowing you to thrive in your career while soaking in the vibrant atmosphere of this beautiful city.Your RoleAs a German-Speaking Junior...
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Technical Support Advisor with German
hace 7 días
España TOPTALENT A tiempo completoPosition: Technical Support Advisor with German Location: Barcelona, Spain (on-site) Work model: on-site Employment type: Full-time. DUTIES AND RESPONSIBILITIES: Provide 1st level IT support to client employees via phone, mail, chat, or self-service portal. Support client employees in the operation of user systems and peripheral devices. Perform root cause...
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German speaking Customer Service Representative
hace 5 días
España Language Matters A tiempo completoAre you a German speaker living in Manchester and looking for a new role using your Customer Service skills? Our client, an organisation that is active in the legal service industry, is looking for a German speaking Customer Service Representative to join them in their Manchester office due to the expansion of their team. In this role you will be providing...
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Technical Support Advisor
hace 7 días
España JUJUR A tiempo completoPosition: Technical Support Advisor Location: Barcelona, Spain (on-site) Work model: on-site Employment type: Full-time. DUTIES AND RESPONSIBILITIES: Provide 1st level IT support to the client employees via phone, mail and chat or via self-service portal Provide support to client’s employees in the operation of user systems and peripheral devices Perform...
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Customer Care Specialist With German
hace 5 días
España Wibit Consulting & Services A tiempo completoIn Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist We are excited to partner with a top-rated BPO to recruit German-speaking Customer Care Specialists for a rental booking search engine platform. Join a company renowned for employee satisfaction, offering a fully remote role for experienced customer support professionals based...
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Trilingual speaking Customer Service Advisor
hace 7 días
España Language Matters A tiempo completoJoin a leading company in the horticulture industry, renowned for producing exceptional varieties of English roses. We are seeking a Customer Services Advisor to support our German, French, and UK customers across multiple channels, including phone, email, and social media. In this role, you will provide expert advice on our products, assist with sales...
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French Speaking Technical Support
hace 7 días
España Recruitment Direct A tiempo completoFrench Speaking Technical Support – Tier 3Porto, Portugal (Remote in Portugal but training onsite the first 2 weeks in Porto)€1500 per month * 14 salaries + €120 a month variable bonus + €25 monthly teleworking bonusOur client is recruiting on behalf of a leading software company for a French Speaking Tech Support – Tier 3.Responsibilities:Provide...
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Customer Care Specialist With German
hace 5 días
España Wibit Consulting & Services A tiempo completoIn Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist We're excited to work with a highly-rated BPO to recruit German-speaking Customer Care Specialists to support customers of a rental booking search engine platform. This fully remote role is open to applicants residing in Serbia , offering a stable position within a company known...
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Product Support Specialist
hace 7 días
España BOARD Deutschland GmbH A tiempo completoProduct Support Specialist (L3) - (German speaking)At Board, we power financial and operational planning solutions for the world’s best brands. Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability. With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time...
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(GX99) Partner Support Representative
hace 3 días
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across Europe.We bring a fresh and innovative approach to recruitment services, acting as a liaison between the candidate and the client.Our goal is to exceed the expectations of every client and candidate, leaving each party satisfied.David Kennedy...