German-speaking Tech Support Advisor
hace 1 mes
German-speaking Tech Support Advisor (Service Desk)Workster partners with a major player in international outsourcing to reinforce their Barcelona Team with German speakers. We are looking for Technical Support Advisors for a Service Desk role.Your RoleProvide 1st level support to the client workersHandling of IT requests or issues via phone, mail and chat or via self-service portalPerform root cause analysis and troubleshooting via phone and/or remote access and monitor IT requests and issues in the client’s ITSM service management system including their categorization and prioritization of IT issues and requestsTo be accessible and provide a first resolution rate by using internal knowledge databases.Cooperate with client’s 2nd level service organizations and external service providersProvide support to client’s employees in the operation of user systems and peripheral devicesYour QualificationsC1 or above German skillsVery good English language skillsExperience in 1st – or 2nd level IT support, ideally in larger environments, is an advantageGood IT knowledge, especially of Windows 10, Office 365 and MS TeamsGood knowledge in troubleshooting hardware and softwareAnalytical approach to complex issuesExperience in ITSM ticket systems (ideally in ServiceNow)Knowledge of processes according to ITIL V4 good to haveHigh customer and service orientationHigh sense of responsibilityReliable and systematic way of workingWillingness to learn and develop technical and soft skillsWillingness to work shiftsHigh motivation and willingness to work in a global teamThe OfferExcellent base salary and benefitsRelocation bonus as well as seniority bonuses after 6 and 12 monthsOpportunity to work in a multicultural teamVibrant and sunny working location in one of the coolest cities in the worldGrowth progression opportunitiesThree shift patterns – 6h-14h, 8h-17h and 11h-19hApply & ShineShow us what makes you stand out Check out our international openings and apply today - it takes one minute.Let's ConnectCongratulations We'd love to get to know you better. If your profile matches our openings you can expect a contact from us within 48h to explore your experiences and aspirations.
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German Speaking Customer Advisor
hace 2 semanas
España buscojobs España A tiempo completoAre you fluent in German and ready for a remote career in the dynamic automotive sector? Join us as a Remote German-Speaking Customer Advisor in Athens, Greece! This unique opportunity offers a generous relocation package for those moving from abroad, allowing you to enjoy the perks of Athens while working remotely. No prior experience is required, making it...
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German Speaking Customer Advisor
hace 3 semanas
España Eco Plus Solutions Ab A tiempo completoAre you fluent in German and ready for a remote career in the dynamic automotive sector? Join us as a Remote German-Speaking Customer Advisor in Athens, Greece This unique opportunity offers a generous relocation package for those moving from abroad, allowing you to enjoy the perks of Athens while working remotely. No prior experience is required, making it...
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Technical Support Advisor with German
hace 1 mes
España Wibit Consulting & Services (WibitCS) A tiempo completoIn collaboration, we are excited to partner with a leading multinational BPO company to recruit German-speaking Technical Support Advisors for their innovative team in Barcelona. Role: Technical Support Advisor Location: Barcelona, Spain Work Model: On-site Employment Type: Full-time As a Technical Support Advisor, you’ll play a vital role in delivering...
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Technical Support Advisor with German
hace 1 mes
España Wibit Consulting & Services (WibitCS) A tiempo completoIn collaboration, we are excited to partner with a leading multinational BPO company to recruit German-speaking Technical Support Advisors for their innovative team in Barcelona.Role: Technical Support AdvisorLocation: Barcelona, SpainWork Model: On-siteEmployment Type: Full-timeAs a Technical Support Advisor, you’ll play a vital role in delivering...
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Technical Support Advisor With German
hace 4 semanas
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading multinational technology BPO business which is looking to recruit a German-speaking Technical Support Advisor in Barcelona. Position: Technical Support Advisor with German Location: Barcelona, Spain (on-site) Work model: on-site Employment type: Full-time. DUTIES AND RESPONSIBILITIES: Provide 1st level IT...
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Technical Support Advisor With German
hace 4 semanas
España buscojobs España A tiempo completoOur company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly. David Kennedy Recruitment is working with a leading multinational technology BPO business which is looking to recruit a German-speaking Technical Support Advisor in Barcelona. Position : Technical Support...
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Technical Support Advisor With German
hace 4 semanas
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading multinational technology BPO business which is looking to recruit a German-speaking Technical Support Advisor in Barcelona. Position: Technical Support Advisor with German Location: Barcelona, Spain (on-site) Work model: on-site Employment type: Full-time. DUTIES AND RESPONSIBILITIES: Provide 1st level IT...
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España Talingual A tiempo completoGerman speaking Customer Support Advisor Schedule: Full Time (39 hours/week), Monday to Sunday (2 days off per week, and 2 weekends off per month). Hours from 2:00 p.m. to 10:00 p.m.Overview of the company:Our client is a worldwide leader in customer experience management and contact centre business process outsourcing. Their company employs around 420,000...
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Technical Support Advisor With German
hace 2 semanas
España buscojobs España A tiempo completoDavid Kennedy Recruitment is working with a leading multinational technology BPO business which is looking to recruit a German-speaking Technical Support Advisor in Barcelona.Position: Technical Support Advisor with GermanLocation: Barcelona, Spain (on-site)Work model: on-siteEmployment type: Full-time.DUTIES AND RESPONSIBILITIES:Provide 1st level IT support...
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Technical Support Advisor
hace 3 semanas
España Cataloxy A tiempo completoSummary informationPuesto: Technical Support Advisor (German-speaking) On-site HD01Experience the power of a game-changing careerAre you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated...
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Internal Technical Support Advisor
hace 1 mes
España Blu Selection A tiempo completoLiving in a sunny foreign country, where other people go on holiday, sounds tempting? We are looking for a German-speaking employee for internal technical support on the Spanish island of Fuerteventura. Are you technically savvy and already have some experience in technical support and would like to put these skills to the test? Then read on and find out...
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Technical Support Advisor With German
hace 3 semanas
España Grow-Talent.Com A tiempo completoGrow-Talent.com is working with a leading multinational technology BPO business which is looking to recruit a German-speaking Technical Support Advisor in Barcelona. Position: Technical Support Advisor with German Location: Barcelona, Spain (on-site) Work model: on-site Employment type: Full-time. DUTIES AND RESPONSIBILITIES: Provide 1st level IT support to...
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Technical Support Advisor With German
hace 3 semanas
España Grow-Talent.Com A tiempo completoGrow-Talent.com is working with a leading multinational technology BPO business which is looking to recruit a German-speaking Technical Support Advisor in Barcelona. Position: Technical Support Advisor with German Location: Barcelona, Spain (on-site) Work model: on-site Employment type: Full-time. DUTIES AND RESPONSIBILITIES: Provide 1st level IT support to...
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Technical Support Advisor
hace 2 semanas
España buscojobs España A tiempo completoPuesto : Technical Support Advisor (German-speaking) On-site HD01Experience the power of a game-changing careerAre you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions, in over 70 countries.If you're looking...
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Advisor With German
hace 1 mes
España Wibit Consulting & Services A tiempo completoIn Collaboration, We Are Hiring: German and English-Speaking Advisors Join us in delivering exceptional service as we partner with a leading organization to bring on German and English-speaking Advisors to their on-site team in Budapest, Hungary. We are searching for customer-focused individuals who are passionate about helping others and eager to thrive in...
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Advisor With German
hace 1 mes
España Wibit Consulting & Services A tiempo completoIn Collaboration, We Are Hiring: German and English-Speaking Advisors We are excited to announce an opportunity for motivated German and English-speaking Advisors to join our dedicated team in Budapest This on-site role is perfect for individuals who thrive in a customer-focused environment and are eager to deliver exceptional service while growing their...
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German speaking Technical Support Specialist
hace 3 semanas
España Language Matters A tiempo completoOur client, an international IT hardware company, is looking for a Technical Support Specialist with fluent German and English to join their international team. In this role, you will provide outstanding support to the company's customers, together with accurate resolution and guidance on all product-related issues and questions.Your responsibilities will...
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German speaking Technical Support Specialist
hace 2 semanas
España Language Matters A tiempo completoOur client, an international IT hardware company, is looking for a Technical Support Specialist with fluent German and English to join their international team. In this role, you will provide outstanding support to the company's customers, together with accurate resolution and guidance on all product-related issues and questions.Your responsibilities will...
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German speaking Technical Support Specialist
hace 1 mes
España Language Matters A tiempo completoOur client, an international IT hardware company, is looking for a Technical Support Specialist with fluent German and English to join their international team. In this role, you will provide outstanding support to the company's customers, together with accurate resolution and guidance on all product-related issues and questions.Your responsibilities will...
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German Customer Service Advisor
hace 4 semanas
España Cross Border Talents A tiempo completoAbout Us: we pride ourselves on delivering exceptional customer experiences. We are currently seeking a dedicated and enthusiastic German Customer Service Advisor to join our remote team based in Greece. If you are passionate about helping others and are fluent in German, we would love to hear from you Key Responsibilities: Provide outstanding customer...
