Norwegian speaking Customer Service Advisor to Barcelona
hace 1 día
Ofertas de empleo Norwegian speaking Customer Service Advisor to Barcelona
Publicada: 03.09.2024. Actual hasta: 15.12.2024
Descripción de la oferta
Norwegian speaking Customer Service Advisor to Barcelona
Vi i Nordic Jobs Worldwide søker en kundeserviceagent til vår flotte kunde i Barcelona. Som kundeserviceagent vil du ha ansvar for å håndtere kundekontakten på det norske markedet, gjennom ulike kommunikasjonskanaler. Dette er en flott mulighet til å jobbe i et internasjonalt miljø med et kjent kaffemaskinmerke.
Hovedoppgaver
Gi nøyaktig og tydelig informasjon til kunder om prosedyrer, tjenester og produkter.
Håndtere komplekse tekniske spørsmål eller problemer fra kunder via telefon eller e-post.
Gi god kundeservice ved å bruke teknisk kunnskap og ressurser fra interne opplærings- og støttesystemer.
Loggføre og følge opp korrekte og gyldige bestillinger eller forespørsler.
Sikre høy kundetilfredshet gjennom profesjonell håndtering av etter-salgs forespørsel.
Oppdatere deg kontinuerlig på nye produkter og tjenester.
Registrere alle nødvendige dataelementer i CRM-systemet.
Requisitos
Norsk på morsmålsnivå og flytende engelsk.
Gode kommunikasjonsferdigheter.
Interesse for å utvikle tekniske ferdigheter.
God forståelse av MS Office.
Utmerket telefonetikette og serviceinnstilling.
Tidligere erfaring i en lignende stilling er en fordel.
Offer
Vi tilbyr fast, heltidsstilling (39 timer per uke) med en stabil kontrakt. Arbeidstid: Mandag til fredag, fra 09:00 til 18:00. Mulighet til å bli en del av et dynamisk, internasjonalt selskap. Er du klar for å ta neste steg i karrieren din? Send inn din CV i dag
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