Aftersales Technical Support Engineer
hace 2 días
To build a good image by providing efficient and professional technical support across Spain. The role is committed, results-driven, and oriented towards profit and customer satisfaction, always ensuring the highest result achievement. Responsibilities Act as an industry expert, supporting both internal and external stakeholders with all technical inquiries. Handle technical inquiry tickets via the OEM platform and achieve related KPIs. Troubleshoot and identify claims in a professional manner. Conduct Homologation Studies and communicate with the OEM. Support the technical manager with the technical training plan and take initiatives to implement technical training to ensure customers fully understand product features and benefits, and to systematically increase market share. Analyze and improve performance regarding the latest regional regulations on warranty, service campaigns, etc. Actively contributes to maintenance price calculation, developing standards, processes, and procedures in the automotive aftersales business. This includes wholesale and retail procedures for PDI, quality inspections, insurance claims, warranty claims, spare parts ordering, CSI, and developing/delivering technical training programs. Requirements Educational Background: Bachelor's degree/Diploma in mechanical or automotive engineering. Experience: 2-3 years of automobile technical support work experience with a proven track record in Spain. Knowledge of new energy and HV is advantageous. Knowledge of Spain regional regulatory requirements on warranty, service packs, etc. Native in Spanish and fluency in English is essential; other languages such as Portuguese would be advantageous. Location & Travel This position will be based in Spain, and intensive travelling would be required. Seniority level Mid-Senior level Employment type Full‑time Job function Automation Machinery Manufacturing #J-18808-Ljbffr
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Senior Aftersales Technical Support Engineer
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pozuelo de alarcón, España MG Motor España A tiempo completoA leading automotive company is seeking a skilled professional for a Technical Support role in Pozuelo de Alarcón, Spain. This full-time position requires a Bachelor's in mechanical or automotive engineering and 2-3 years of technical support experience. Responsibilities include handling inquiries, troubleshooting, and supporting training plans to enhance...
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pozuelo de alarcón, España OpenNebula Systems A tiempo completoPresales Engineer at OpenNebula Systems Join to apply for the Presales Engineer role at OpenNebula Systems. OpenNebula Systems has been building the open source technology that helps organizations around the world to manage their corporate data centers and build Enterprise Clouds with unique, innovative features. We are building an awesome,...
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hace 1 día
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hace 9 horas
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hace 9 horas
Pozuelo de Alarcón, España viewtinet A tiempo completoUnified Observability software company based in Madrid. Job Description Viewtinet is a fast-growing startup focused on IT smart analytics andtraffic optimization. The delivery engineer collaborates with sales,delivery and R&D. The DE is responsible for deploying proofs ofconcept and projects delivery. The delivery engineer is expected to: - Focus in...
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hace 6 días
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