Store Director

We are partnering with a luxury fashion house seeking an experienced and service-driven Store Director to lead its boutique in Madrid.¿Es usted el candidato adecuado para esta oportunidad? Asegúrese de leer la descripción completa a continuación.This role offers the opportunity to work within a confidential luxury retail environment defined by craftsmanship, heritage, and elevated customer experience, where attention to detail and discretion are paramount.The RoleAs Store Director, you will have full ownership of the boutique's performance, overseeing client experience, commercial results, and operational excellence while upholding the highest service standards.Key Responsibilities:Client Experience & RepresentationChampion a refined, personalised client experience aligned with luxury service standardsBuild and nurture long‑term client relationships and a strong local client networkRepresent the business with professionalism, discretion, and integrityDrive store performance and achievement of commercial objectivesAnalyse KPIs and implement strategies to maximise sales and client engagementEnsure strong product knowledge across the teamMaintain impeccable visual, merchandising, and operational standardsOversee stock management, inventory accuracy, and daily operationsEnsure compliance with internal policies and retail excellence guidelinesLead, coach, and develop a high‑performing retail teamSupport recruitment, onboarding, and continuous trainingFoster a respectful, professional, and service‑led cultureProfileProven leadership experience within luxury, premium, xcskxlj or high‑end retail xcskxlj Strong commercial acumen with a hands‑on leadership approachClient‑focused mindset with a refined service styleDetail‑oriented, composed, and strategicFlexible availability, including weekendsWhy This OpportunityJoin a luxury retail business recognised for excellenceCareer progression within a premium retail environmentCulture built on leadership, discretion, and consistencyDue to high application volumes, only shortlisted candidates will be contacted.#J-18808-Ljbffr