Customer Support Specialist
hace 2 semanas
We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures. Responsibilities Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Requirements and skills Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough cases BSc in Information Technology or relevant diploma #J-18808-Ljbffr
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Customer Care Specialist
hace 4 días
Barcelona, España Customer Care Specialist A tiempo completoJob description ¿Le interesa este puesto? Puede encontrar toda la información relevante en la descripción a continuación. Título del puesto: Customer Care Specialist Ubicación: Barcelona, España Incorporación: Febrero 2026 Sobre la Empresa UTA Edenred es líder europeo en servicios de movilidad. Con más de 90.500 puntos de aceptación en 40 países,...
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Specialist Customer Service Advisor
hace 4 días
Barcelona, España Customer Care Specialist A tiempo completoTítulo del puesto: Customer Care Specialist¿Tiene las habilidades necesarias para este puesto? Lea todos los detalles a continuación y presente su candidatura hoy mismo.Ubicación: Barcelona , EspañaIncorporación: Febrero 2026Sobre la EmpresaUTA Edenred es líder europeo en servicios de movilidad. Con más de 90.500 puntos de aceptación en 40 países,...
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Customer Support Specialist
hace 1 semana
Barcelona, España Akiles A tiempo completoOpen the door to a new opportunity: join Akiles Customer Support Specialist Barcelona Location: BarcelonaContract type: PermanentDepartment: Customer Success > Customer SupportAbout the roleAre you passionate about helping others and solving problems with a smile (even via email or WhatsApp)? At Akiles, we’re looking for Customer Support Specialist...
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Customer Support Specialist Sofia, Bulgaria
hace 1 semana
barcelona, España Velenosi&Meredith A tiempo completoWere Hiring: Customer Support Specialist (Dutch English) - Sofia Bulgaria Are you fluent in Dutch and English and passionate about helping people? Join our team in Sofia as a Customer Support Specialist where you'll assist users of a global brand and ensure an outstanding service experience in a fast‑paced multicultural environment. In this on‑site role...
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Customer Support Specialist
hace 2 semanas
Barcelona, España Webfleet Solutions A tiempo completoWe are looking for a full time Customer Support Specialist with passion for technology. With this position you will work in a dynamic team at our office in Barcelona. You will identify, troubleshoot, and help resolve customers' issues efficiently and accurately, collaborating with peers and other customer facing departments. You will join a team of 8...
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Customer Support Specialist
hace 8 minutos
Barcelona, Barcelona, España Webfleet A tiempo completoWe are looking for a full timeCustomer Support Specialistwith passion for technology. With this position you will work in a dynamic team at our office in Barcelona.You will identify, troubleshoot, and help resolve customers' issues efficiently and accurately, collaborating with peers and other customer facing departments. You will join a team of 8 colleagues...
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Customer Support Specialist
hace 2 semanas
Barcelona, España Webfleet A tiempo completoCustomer Support Specialist (German Speaker) Join to apply for the Customer Support Specialist (German Speaker) role at Webfleet We are looking for a full‑time Customer Support Specialist with a passion for technology. In this role you will work in a dynamic team of 12 colleagues dedicated to the Central region (DACH/Nordics) at our office in Barcelona and...
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Croatian Customer Support Specialist
hace 2 semanas
Barcelona, España Cross Border Talents A tiempo completoA leading recruitment agency is seeking Croatian-speaking customer support specialists in vibrant Barcelona, Spain. As a customer support specialist, you will be the first contact for Croatian-speaking customers, providing exceptional service and troubleshooting issues. We're looking for enthusiastic individuals with a positive, team-oriented attitude and...
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Customer Support Specialist
hace 4 días
Barcelona, España Bridgestone Mobility Solutions A tiempo completoWe are seeking a full-time Customer Support Specialist who is passionate about our technology and dedicated to providing excellent customer service. As part of our team of 10 colleagues, you will report to the Regional Team Leader for the South. Your primary responsibility will be identifying, troubleshooting, and efficiently resolving customer issues by...
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Customer Support Specialist
hace 2 minutos
Barcelona, Barcelona, España Lodgify A tiempo completoWho we areLodgify is a fast-growing scale-up company leading the vacation rental industry. Backed by $30M in funding, our platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology.Headquartered in sunny Barcelona, we're now a team of 380+ people representing over 60 nationalities, united by a...
