24/7 Alarm & Escalation Response Specialist - Barcelona, Cataluña, Spain

A global technology company is seeking a Senior Escalation Specialist to serve as a technical expert within its Maintenance Operations Centre. The role includes managing complex escalations, mentoring colleagues, and driving process improvements. Ideal candidates will demonstrate strong written communication skills and proficiency in the MS Office Suite,...

BBM Snr Escalation Specialist, Amazon Maintenance Operation Centre The Senior Escalation Specialist serves as a technical expert and mentor within Amazon Maintenance Operations Centre (AMOC). This role combines advanced technical troubleshooting with operational guidance, focusing on complex escalations and process improvement initiatives. The position...

A leading technology and logistics firm is seeking an Escalation Specialist for their Maintenance Operation Centre to manage technical issues related to electric vehicle charging stations. The ideal candidate will monitor performance, respond to alarms, and work closely with cross-functional teams. Fluency in French and/or German is required, alongside...

A leading technology and logistics firm is seeking an Escalation Specialist for their Maintenance Operation Centre to manage technical issues related to electric vehicle charging stations. The ideal candidate will monitor performance, respond to alarms, and work closely with cross-functional teams. Fluency in French and/or German is required, alongside...

An international logistics provider based in Barcelona is seeking a BBM Snr Escalation Specialist to serve as a technical expert within its Maintenance Operations Centre. This role involves advanced troubleshooting, mentoring colleagues, and ensuring operational excellence. Responsibilities include managing work requests, effective communication with...

Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep. Across the globe we have more than thousand Fulfillment Centers, thousands of Delivery Stations, tens of thousands of machines, and hundreds of thousands of...

Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep. Across the globe we have more than thousand Fulfillment Centers, thousands of Delivery Stations, tens of thousands of machines, and hundreds of thousands of...

Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep.Across the globe we have more than thousand Fulfillment Centers, thousands of Delivery Stations, tens of thousands of machines, and hundreds of thousands of...

A European airline is seeking a Customer Response Agent in Barcelona to support passengers during disruptions. You will provide real-time assistance in a 24/7 operations center, handle situations like overbooking, and ensure passenger satisfaction through clear communication in Italian, English, and Spanish. Join a diverse team offering exclusive airline...

A leading logistics company located in Cataluña is seeking an Escalation Specialist who can communicate in French and/or German. The role involves monitoring the performance of EV charging stations and resolving technical issues. You will collaborate with various teams to ensure efficient operations within a 24/7 environment. This is a full-time position...