French-speaking Customer Care Advocate
hace 17 horas
About the job French-speaking Customer Care AdvocateJob Title: French-speaking Customer Care AdvocateLocation: Barcelona, SpainWork Type: Onsite / HybridEmployment Type: Full-timeAbout the Role:We’re looking for a French-speaking Customer Care Advocate to join our growing team in Barcelona. In this role, you’ll be the key point of contact for our French-speaking customers, offering exceptional support, resolving their concerns, and ensuring a seamless experience. Your work will make a meaningful impact on our customers\' satisfaction and loyalty.Whether you’re assisting via phone, email, or chat, you’ll be part of a friendly and dynamic team that’s dedicated to delivering excellent service. This position offers the flexibility of both onsite and hybrid work options, allowing you to balance your work and personal life.Key Responsibilities:Respond to customer inquiries in French (via phone, email, and live chat)Provide exceptional, empathetic support and resolve issues efficientlyAssist customers with product questions, troubleshooting, and account-related queriesDocument all customer interactions accurately in the CRM systemCollaborate with internal teams to ensure timely resolution of customer issuesStay informed on product updates, policies, and proceduresIdentify trends and recurring issues, providing feedback to improve processesContribute to team goals by maintaining high performance and customer satisfaction levelsWhat You Bring:Fluency in French (spoken and written)Good command of English (B2 level or higher)Previous experience in customer service or support roles is preferredStrong communication skills with the ability to explain solutions clearlyA positive, proactive attitude and a passion for helping othersAbility to work in a fast-paced, multicultural environmentComfortable using CRM systems and support toolsProblem-solving skills and attention to detailWhat We Offer:Competitive salary with performance-based incentivesComprehensive training and development opportunitiesHealth insurance, meal vouchers, and other employee benefitsA modern, centrally located office in BarcelonaOpportunities for growth and career progressionA collaborative, international team environmentWorking Hours:Full-time: 40 hours/weekMonday to Friday or rotating shifts (depending on business needs) #J-18808-Ljbffr
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French-speaking Customer Care Advocate
hace 2 días
Barcelona, España CBT A tiempo completoAbout the job French-speaking Customer Care Advocate Job Title: French-speaking Customer Care Advocate Location: Barcelona, SpainWork Type: Onsite / HybridEmployment Type: Full-timeAbout the Role: We’re looking for a French-speaking Customer Care Advocate to join our growing team in Barcelona . In this role, you’ll be the key point of contact for our...
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French-speaking Customer Care Advocate
hace 2 días
barcelona, España CBT A tiempo completoAbout the job French-speaking Customer Care Advocate Job Title: French-speaking Customer Care Advocate Location: Barcelona, SpainWork Type: Onsite / HybridEmployment Type: Full-time About the Role: We’re looking for a French-speaking Customer Care Advocate to join our growing team in Barcelona . In this role, you’ll be the key point of contact for our...
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French-speaking Customer Care Advocate
hace 2 semanas
Barcelona, España CBT A tiempo completoJob Title: French-speaking Customer Care Advocate Location: Barcelona, SpainWork Type: Onsite / HybridEmployment Type: Full-time About the Role: We're looking for a French-speaking Customer Care Advocate to join our growing team in Barcelona. In this role, you'll be the key point of contact for our French-speaking customers, offering exceptional support,...
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Barcelona, España CBT A tiempo completoA leading customer support company in Barcelona is seeking a French-speaking Customer Care Advocate. This role involves responding to customer inquiries, offering exceptional support, and ensuring satisfaction. The ideal candidate must be fluent in French and have a good command of English. This position provides the flexibility of onsite or hybrid work....
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Customer Care Advocate
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barcelona, España CBT A tiempo completoAbout the job Dutch-Speaking Customer Care Advisor Job Title : Dutch-Speaking Customer Care Advisor Location : Barcelona, SpainJob Type : Full-timeDepartment : Customer Care About CBT Moving: At CBT Moving , we are committed to providing exceptional customer experiences and making the process as smooth and efficient as possible for our clients. We are an...
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