Junior Strategy Consultant
hace 3 semanas
How often can you say that your daily work is making a major impact on the world?
Welcome to Opinno, a place where future leaders are not just made, but crafted for meaningful impact. Opinno is more than just a stepping stone in your career—it's an accelerated pathway designed to cultivate your potential and propel you into leadership roles that matter.
Our Opinners are talented and multi-faceted individuals that collaborate to strategize and create industry-defining change by leveraging innovation and excellence.
Join us to embark on a transformative journey that shapes not just your career, but the future
We are looking for a Junior Strategy Consultant with a passion for innovation and the entrepreneurial ecosystem to join us as a Consultant, based in Madrid with a flexible and hybrid working model.
What you'll do in a nutshell
Analyse project requirements to understand the scope and implementation plan of consulting projects
Design solutions adapted to client and project needs using innovation methodologies and processes (Lean Startup, Design Thinking, and Open Innovation)
Collect primary and secondary data using market intelligence methodologies, tools, and information sources
Prepare deliverables and analysis reports on the state of the art in our areas of interest
Update and communicate the status of the project to ensure good progress and improve quality
Conduct customer journey mapping and customer feedback analysis to identify pain points and opportunities for enhancement
Implement customer experience (CEX) strategies and monitor their impact
Collaborate with cross-functional teams to ensure alignment and integration of CEX initiatives with overall business goals
What you'll bring
Experience in innovation consulting
Proven track record of applying customer experience (CEX) methodologies, such as customer journey mapping, voice of the customer (VoC), and Net Promoter Score (NPS)
Experience working with agile methodologies is an asset
Experience in strategy development functions
Knowledge of CEX, customer support methodologies, and customer accompaniment
Familiarity with customer relationship management (CRM) tools and software
Knowledge of qualitative and quantitative research techniques
Organised and resolute with strong analytical skills
Advanced Excel skills
Intellectual curiosity - a hunger for knowledge and personal growth, as well as self-initiative
Excellent ability to work as part of a team, in dynamic and multidisciplinary environments
Innovative and collaborative approach to problem-solving
Strong communication and presentation skills
Ability to empathize with customers and understand their needs and expectations
The Opinno Experience
Great work environment: informal, collaborative and agile
23 days of annual leave plus relevant local/national festivities
Flexible working schedule
Hybrid remote model
Opportunities for training and development
Social activities such as our Summer Offsite, Year End Celebration, etc.
Competitive salary package
Relaxed dress code
Flexible benefits such as restaurant and transport card, childcare vouchers and training support
We welcome applicants from all paths of life and are devoted to making our hiring process as inclusive and accessible as possible. If you need any accommodations during the application or interview process, please do not hesitate to let us know.
At Opinno, we understand that true innovation is deeply intertwined with diversity and inclusivity. Rooted in our core values is a firm commitment to building inclusive and welcoming communities, where individual differences are not only recognized but celebrated. Our global reach allows us to connect with people from every walk of life, ensuring that every unique perspective contributes to our collective drive for innovation.
In embracing diversity, we advance together, cultivating innovation and fostering an environment where everyone can thrive.
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