Support Agent
hace 2 días
We are seeking a highly skilled and motivated Support Agent to join our dynamic team. Apply your technical expertise and passion for customer satisfaction to help customers with their issues through innovative software and hardware support solutions.About InkInk is an innovative IT company based in sunny Alicante, Spain. The company's diverse product portfolio delivers Passenger Service technology for the travel industry across three channels - Desktop, Mobile and Self Service - from our Cloud Platform.We provide mission-critical products and services to several international aviation clients and our systems have handled over 50 million passengers for over 100 airlines in airports all over the world.Our team thrives on the adrenaline of competing against billion-dollar companies using our ingenuity and relying on our desire to out-innovate them.Job ResponsibilitiesMonitoring, proactively handling support requests, and addressing issues with our software and hardware systems.Maintaining a consistent monitoring and updating schedule while adhering to Service Level Agreements.Handling issues from the initial stage through to the completion of Root Cause Analysis (RCA) and following up with various parties.Learn how to use and support our various important and mission-critical aviation systems.Providing training internally and externally.Actively participating in forming documentation and improvement initiatives, cooperating with management through the RCA process, quality process, and preventive and corrective actions.Know and observe Ink's Security Policies as well as our customers' Security Policies. Ink is an ISO 27001-certified company. Reacting to P1/P2 issues in the shortest time possible, while following established processes, procedures and playbooks.Experience and QualificationsKnowledge of the airline industry. Working for an airline, particularly in the Departure Control process or providing customer support in the Ticketing process (using a Passenger Service System) is an advantage.3+ years experience in providing customer service support or technical support.Some IT experience and general knowledge of modern computing concepts would be a definite advantage - cloud systems, networking, application performance monitoring, Web communications, servers, and VPNs.Ability to work efficiently in collaboration with a team or on your own.You must have a good command of both written and spoken English.
#J-18808-Ljbffr
-
Primary Support Agent
hace 1 día
España buscojobs España A tiempo completoEn Juniper Travel Technology ofrecemos soluciones tecnológicas de vanguardia para la industria de viajes (OTA, DMC, BedBanks, Aerolíneas, Mayoristas y Cruceros). Desde 2003, hemos aumentado el potencial de más de 450 empresas en 50 países de América, Europa, Medio Oriente, Asia y África.Contamos con más de 400 profesionales expertos en tecnología y...
-
Dealer Support Agent
hace 1 día
España MSX International A tiempo completoWe are looking for a Dealer Support Agent who is fluent in Deutsch, Dutch, English for a hybrid role in Madrid The responsibilities include: Support the dealer network in all processes related to vehicle sales (OTD: Order to Delivery), including vehicle ordering, transport, and registration requests.Manage vehicle delivery, appointment scheduling, and...
-
Dealer Support Agent-Francés
hace 1 día
España MSX International A tiempo completoAgente Dealer Support_Francés¿Tienes experiencia en atención al cliente a través de Contact Centers y estás en disposición de enfrentarte a nuevos desafíos?¡Este es tu rol en MSX!Objetivo del puesto:Nuestros Agentes de Dealer Support darán soporte a la red de concesionarios en procesos de distribución de ventas, asegurando la calidad de los...
-
German Technical Support Agent
hace 6 días
España SpotOn Connections A tiempo completoGerman Technical Support Agent vacancy in Barcelona SpainAs a Customer Support Agent, you will play a crucial role in an important new partnership between our client and a world-wide known Television network, by assisting German customers with their questions and inquiries and ensuring excellent customer relationship management at every interaction. The...
-
Dealer Support Agent-Francés
hace 2 días
España MSX International Inc. A tiempo completoPulsar Tabulador para desplazarse para pasar el enlace del contenidoSeleccione la frecuencia (en días) para recibir una alerta:Ubicación: Madrid, MD, ES, 28037Empresa: MSX INTERNATIONAL¿Tienes experiencia en atención al cliente a través de Contact Centers y estás en disposición de enfrentarte a nuevos desafíos?¡Este es tu rol en MSX!Objetivo del...
-
Customer Support Agent
hace 2 días
España Cataloxy A tiempo completoPublicada: 03.12.2024. Actual hasta: 18.12.2024 Un poco sobre la empresa Bosch Group Creamos soluciones para la conectividad. Ofertas de empleo Customer Support Agent (Automotive), Danish / Dansk Bosch Group Customer Support Agent (Automotive), Danish / Dansk, Barcelona Salario: a convenir ID: 199251 3 Summary information Puesto: Customer Support Agent...
-
Customer Support Agent
hace 6 días
España buscojobs España A tiempo completoOfertas de empleo: Customer Support Agent (Automotive), NorwegianPublicada: 29.11.2024. Actual hasta: 14.12.2024Ubicación: BarcelonaSalario: a convenirResumen de la ofertaPuesto: Customer Support Agent (Automotive), NorwegianÁrea: Staffing / Agencias de EmpleoJornada laboral: completaSexo: indiferenteEmpresa: Bosch GroupDescripción de la ofertaAre you...
-
Customer Support Agent With English And German
hace 6 días
España buscojobs España A tiempo completoCustomer Support Agent with English and GermanLocation: BarcelonaSalary: EUR 30.000 - 50.000Job SummaryWe are seeking a Customer Support Agent proficient in English and German to join our team. The ideal candidate will possess excellent communication skills and a strong ability to solve problems effectively.ResponsibilitiesProvide exceptional customer...
-
Aftersales Support Agent
hace 1 día
España PVH - PVHardware A tiempo completoGRUPO GRANSOLAR es una compañía verticalmente integrada y especializada en proyectos de energías renovables, con 15 años de experiencia en la industria solar fotovoltaica, que opera en todas las secciones de la cadena de valor del proyecto de energía renovable (excepto componentes tecnológicos) y con una sólida capacidad de fabricación y las...
-
French Customer Support Agent
hace 2 días
España Cataloxy A tiempo completoOfertas de empleo French Customer Support AgentID: 151971 3 La oferta de empleo ya está archivadaPublicada: 18.11.2024. Actual hasta: 03.12.2024Un poco sobre la empresa Teleperformance SpainForma parte del equipo de Teleperformance. Desarróllate como profesional y alcanza tus sueños. Somos la compañía líder mundial en soluciones de gestión omnicanal...
-
Aftersales Support Agent
hace 6 días
España PVH - PVHardware A tiempo completoGRUPO GRANSOLAR es una compañía verticalmente integrada y especializada en proyectos de energías renovables, con 15 años de experiencia en la industria solar fotovoltaica, que opera en todas las secciones de la cadena de valor del proyecto de energía renovable (excepto componentes tecnológicos) y con una sólida capacidad de fabricación y las...
-
Aftersales Support Agent
hace 2 días
España PVH - PVHardware A tiempo completoGRUPO GRANSOLAR es una compañía verticalmente integrada y especializada en proyectos de energías renovables, con 15 años de experiencia en la industria solar fotovoltaica, que opera en todas las secciones de la cadena de valor del proyecto de energía renovable (excepto componentes tecnológicos) y con una sólida capacidad de fabricación y las...
-
Merchant & Technical Support Agent
hace 6 días
España Planet A tiempo completoRole OverviewAs a Merchant and Technical Partners Support Agent, you will be responsible for delivering high-quality technical & administrative support to Planet Merchants and Technical Partners, mainly by phone and email.The Merchant and Technical Support Team is the first port of call for Merchants and deal with any technical issues that arise in our...
-
Customer Support Agent for the French Market
hace 6 días
España Cataloxy A tiempo completoSalario: de 17€ por año Publicada: 31.12.2024. Actual hasta: 14.01.2025 Office Location: Barcelona (La Sagrera) Ofertas de empleo Customer Support Agent for the French Market (Substitution Leave) ID: 253254 2 Customer Support Agent for the French Market (Substitution Leave), Barcelona Summary information Puesto: Customer Support Agent for the French...
-
Sales Support Agent |
hace 1 día
España buscojobs España A tiempo completoAt Arajet, we are more than just an airline—we’re dream-makers. Our mission is to open the skies for everyone, turning the dream of flying into a reality for more people. We will provide you with a platform for growth, collaboration, and meaningful impact, empowering you to reach new heights in your career while making a real difference in the aviation...
-
Partner Support Agent |
hace 6 días
España buscojobs España A tiempo completoIn this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or services.Reimagine your career! Are you looking for a career change with a...
-
Tech Support Agent
hace 1 día
España Alea A tiempo completoWork Hours: Full-time (Thursday - Monday, with weekend availability)Job DescriptionThe Technical Support Agent is responsible for providing high-quality technical assistance and support to clients via multiple communication channels, such as phone, email, and chat. The ideal candidate will have a strong technical aptitude, excellent communication skills, and...
-
Agent support assistant
hace 6 días
España Adecco (Spain) A tiempo completo¿Tienes experiencia previa en dar el servicio de soporte técnico/a, y buscas un trabajo a jornada completa en una gran empresa del sector tecnológico ubicada en Santander? ¡Esta es tu oportunidad!Desde Adecco ETT buscamos un/a agente de soporte para dar apoyo al departamento de atención al distribuidor.Tus funciones serán las siguientes:- Atención...
-
Service Support Agent
hace 2 días
España Alpega Group A tiempo completoAlpega Group is looking for our next Service Support Agent (L2). Are you interested in technical problem solving and eager to deep dive into the issues of our customers? This position will be located in Sant Cugat, Spain.WHO ARE WEThe Alpega Group is a fast-growing, leading software company that offers modular solutions to manage transportation end-to-end...
-
España buscojobs España A tiempo completo(OI838) Merchant And Technical Support Agent With FrenchMadridEUR 30.000 - 50.000Remote Type:HybridLocations:Madrid Office - SpainTime Type:Full timePosted On:Posted YesterdayJob Requisition ID:JR08899About UsPlanet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment...
