Personnel and Transport Administrator

hace 7 días

España Pinnacle Travel Group A tiempo completo

Job Title: Personnel and Transport AdministratorCompany: Pinnacle Travel GroupPinnacle Travel Group is seeking the services of a full-time suitably skilled Personnel and Transport Administrator to join our Operations team in Malaga, reporting to the Operations Manager.About the Company:A fully integrated Western Australian family-owned company, PINNACLE TRAVEL GROUP focuses on providing excellence in transportation services across land and sea. We believe in safe and timely transport aiming to provide the best possible passenger experience.The Role:Based in our office in Malaga, the successful applicant will be an essential part of our operations team focusing on assisting the Personnel and Transport Coordinator with scheduling, planning & employee coordination to facilitate the smooth operation of our growing travel & tourism demands.Responsibilities:Greeting & communicating with customers, team members and stakeholders in a professional manner.Roster drivers in the most efficient way possible and in accordance with the company’s Fatigue Management Policy and Safe Driving Policy.Liaise with drivers regarding availability and work requirements.Liaise with the reservations department to facilitate and encourage future bookings.Assisting with accurate scheduling, planning and coordinating services, drivers & fleet with the support of the operations team.General administrative duties to facilitate compliance & day to day business operations.Appropriately respond to breakdowns or service delays to minimise impacts to clients and ensure timely communications to all stakeholders.Maintain accurate records, directing drivers and ensuring that all operational procedures are carried out in accordance with the Department of Transport Omnibus Operator Standards Scheme Vehicle Maintenance Program.Monitor company’s digital radio network and GPS tracking system.Take pride in encouraging a positive, supportive and pro-active working environment.Maintaining, updating and storing of documents, data & files.Rotational on-call after-hours during evenings and weekends.Skills:Proven experience in rostering or scheduling.Understanding of travel, transport or logistics operations is highly desirable.Knowledge of fatigue management & chain of responsibility.Excellent organizational, interpersonal and communication skills are an essential key element to this role.Ability to react and resolve issues with urgency.Geographical knowledge of Perth’s metropolitan area and country towns is beneficial.Software Knowledge Requirements:Intermediate competency in Microsoft Office SuiteKnowledge of, or the ability to learn Coach Manager, VMS & CustomlinkBenefits on Offer:A friendly, welcoming environmentFlexible working arrangementsOngoing training and supportWork across a wide range of exciting projects.Encouraged to develop your career as the business continues to grow and innovate.Staff travel fringe benefits including free travel to Rottnest Island for you and your family.Access to our Employee Assistance Program (EAP) for you and your family.Working Hours: This role is a Tuesday to Saturday working week with Sundays/Mondays Off.Applications:Applications close on 14th November 2024; however, we may close sooner if we find the right candidate.Your Application:We encourage all candidates to learn more about the PTG group of companies at our website; www.pinnacletravelgroup.com.auYour application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a Transport Administrator?Do you have experience preparing work rosters?Do you have experience working with logistics, freight & delivery services?
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