Technical Support Advisor in Lisbon
hace 5 horas
Your responsibilities and impact as a Technical Support Advisor:In this position, you will be responsible for ensuring excellent customer service to the German market, creating exceptional value and solving any issues to deliver a consistent quality of service.The main responsibilities involve:Manage effectively all incoming queries in a customer service environment in regards to technical issues (trouble-shooting)Respond to incoming calls and emails from enterprise clientsGather information from customers, ensure resolutions of queriesMaintain client relationships through product support over the phoneProvide high-quality serviceRecord all required data elements in CRM to provide a good follow-up and qualitative supportSkills, qualifications and interests you need to succeed in this role:You have the following language skills: native level of German + fluency in EnglishYou preferably have a previous experience of min. 6 months in Technical SupportYou have an interest in and willingness to learn and are tech-savvyYou have very good communication skills – both written and oralYou have the ability to operate in high-pressure situationsYou are a team player, enthusiastic and a self-starterYou have analytic and problem-solving skillsYou are Customer and Quality orientedValid Portuguese work permit or EU citizenship requiredWhat’s in it for you?Long-term opportunityWorking hours in rotative shifts depending on the projectA package in line with the market: 1100€ gross / month x 14 months + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 6 months of accommodation in shared flat provided by the company (rental fee to pay)Opportunity to be part of a challenging and fast-paced environmentPossibility to collaborate with some of the biggest brands in the industryA multicultural and international environmentFully paid training, professional development and career evolutionYour Future CompanyStarted up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50,000 employees.In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.
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Technical Product Advisor in Lisbon
hace 1 semana
España Blu Selection A tiempo completoTechnical Product Advisor in Lisbon (German Speaker)Your responsibilities and impact as a Technical Support Agentwill be:Being a mentor and presenting product/service information to the customersProviding the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or...
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Technical Support Advisor in Lisbon
hace 2 semanas
España Blu Selection A tiempo completoYour responsabilities and impact as a Technical Support Advisor:In this position, you will be responsible for ensuring excellent customer service to the Germanmarket, creating exceptional value and solving any issues to deliver a consistent quality of service.The main responsibilities involve: Manage effectively all incoming queries in a customer service...
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Technical Support Advisor in Lisbon
hace 2 semanas
España Blu Selection A tiempo completoYour responsabilities and impact as a Technical Support Advisor:In this position, you will be responsible for ensuring excellent customer service to the Germanmarket, creating exceptional value and solving any issues to deliver a consistent quality of service.The main responsibilities involve:Manage effectively all incoming queries in a customer service...
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Technical Support Advisor in Lisbon
hace 2 días
España Blu Selection A tiempo completoYour responsibilities and impact as a Technical Support Advisor:In this position, you will be responsible for ensuring excellent customer service to the German market, creating exceptional value and solving any issues to deliver a consistent quality of service.The main responsibilities involve:Manage effectively all incoming queries in a customer service...
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Logistics Customer Advisor in Lisbon
hace 4 semanas
España Blu Selection A tiempo completoLogistics Customer Advisor in Lisbon (German Speaker) Your responsibilitiesand impact will be:In this position, you would be a Customer Service Representative for one of the worldwide largest package delivery companies which provides specialized transportation. Every day, they manage the flow of goods, funds, and information in more than 200 countries and...
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Technical Support Advisor with German
hace 1 mes
España Wibit Consulting & Services (WibitCS) A tiempo completoIn collaboration, we are excited to partner with a leading multinational BPO company to recruit German-speaking Technical Support Advisors for their innovative team in Barcelona. Role: Technical Support Advisor Location: Barcelona, Spain Work Model: On-site Employment Type: Full-time As a Technical Support Advisor, you’ll play a vital role in delivering...
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Servicenow Technical Support
hace 3 semanas
España buscojobs España A tiempo completoWe share with our customers the passion and the illusion of building a better present through technology.Join Us as a German-Speaking Technical Support Advisor in Barcelona!Are you passionate about IT support and fluent in German? We're seeking a Technical Support Advisor to deliver top-notch assistance to employees via phone, email, chat, and our...
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Technical Support Advisor With German
hace 2 semanas
España Grow-Talent.Com A tiempo completoGrow-Talent.com is working with a leading multinational technology BPO business which is looking to recruit a German-speaking Technical Support Advisor in Barcelona. Position: Technical Support Advisor with German Location: Barcelona, Spain (on-site) Work model: on-site Employment type: Full-time. DUTIES AND RESPONSIBILITIES: Provide 1st level IT support to...
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Technical Support Advisor With German
hace 3 semanas
España Grow-Talent.Com A tiempo completoGrow-Talent.com is working with a leading multinational technology BPO business which is looking to recruit a German-speaking Technical Support Advisor in Barcelona. Position: Technical Support Advisor with German Location: Barcelona, Spain (on-site) Work model: on-site Employment type: Full-time. DUTIES AND RESPONSIBILITIES: Provide 1st level IT support to...
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Technical Advisor for Home Automation Systems in Lisbon
hace 1 semana
España Blu Selection A tiempo completoSkills, qualifications and interests you need to succeed in this role:The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them!You...
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Technical Advisor for Home Automation Systems in Lisbon
hace 3 semanas
España Blu Selection A tiempo completoSkills, qualifications and interests you need to succeed in this role: The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them! You...
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España Blu Selection A tiempo completoSkills, qualifications and interests you need to succeed in this role:The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and team player? Then they might have an opportunity for you to join them!You are...
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French Technical Support Advisor
hace 2 días
España Technical Concept GmbH A tiempo completoReference: WESPYou need an EU passport to applyWe offer Performance bonuses Paid training and education Relocation package (flight ticket and one month accommodation) Discount on gym membership Potentially Spanish lessons Development opportunities (get promoted within the company) Public health insurance Social activities: strolling around the city, hiking,...
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Norwegian Technical Support Advisor ES
hace 1 mes
España Job Squad A tiempo completoAs a Technical Support Advisor, you will be responsible for handling customers' technical questions and issues. You will mainly be in contact with customers via email and phone. The position is open until the right candidate is found. Job Responsibilities: In a correct, customer-friendly, and efficient manner, answer and/or solve complex technical questions...
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Technical Support Advisor With German
hace 1 semana
España buscojobs España A tiempo completoDavid Kennedy Recruitment is working with a leading multinational technology BPO business which is looking to recruit a German-speaking Technical Support Advisor in Barcelona.Position: Technical Support Advisor with GermanLocation: Barcelona, Spain (on-site)Work model: on-siteEmployment type: Full-time.DUTIES AND RESPONSIBILITIES:Provide 1st level IT support...
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Technical Support Advisor With German
hace 3 semanas
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading multinational technology BPO business which is looking to recruit a German-speaking Technical Support Advisor in Barcelona. Position: Technical Support Advisor with German Location: Barcelona, Spain (on-site) Work model: on-site Employment type: Full-time. DUTIES AND RESPONSIBILITIES: Provide 1st level IT...
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Technical Advisor for Home Automation Systems in Lisbon
hace 3 semanas
España Blu Selection A tiempo completoSkills, Qualifications and Interests You Need to Succeed in This Role: The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active, and a team player? Then they might have an opportunity for you to join...
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Technical Support Advisor in Barcelona
hace 1 mes
España Blu Selection A tiempo completoAre you interested in technology and know a few things about it?Do you want to be part of a multicultural team in a company that works alongside well-known brands?You want to live in beautiful Barcelona?Then this could be the perfect opportunity for you to have the experience of a lifetime! Your responsibilities and impact as a Technical Support Advisor will...
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Customer Care Advisor in Lisbon
hace 3 semanas
España Blu Selection A tiempo completoYour responsibilities and impact as a Customer Care Advisor will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by: Answering incoming queries from customers. Identifying issues and providing solutions. Ensuring a high level of customer...
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Customer Care Advisor in Lisbon
hace 1 mes
España Blu Selection A tiempo completoYour responsibilities and impact as a Customer Care Advisor will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by Answering incoming queries from customers Identifying issues and providing solutions Ensuring a high level of customer...