Customer Care

hace 1 semana


España Bipicar A tiempo completo

¿Quieres unirte a la empresa que ha revolucionado la forma de tener un coche a través de un modelo de suscripción?Ya nos conocen en varios países como España, Francia, Italia, UK, Holanda y Alemania Y queremos que esto no pareActualmente buscamos un/a agente de Atención al Cliente con Ingléspara la resolución de Incidenciasde nuestro mercado deEspaña.Para poder contar contigo necesitamos que tengas:Experiencia previa en atención al cliente, y valoraremos positivamente si tienes experiencia previa telefónica.Experiencia previa en resolución de incidencias tanto telefónica como administrativamente.Valoraremos positivamente si tienes experiencia en gestión de recobros.Inglés avanzado (mínimo B2): será parte de tu día a día.Gusto por los coches¿Qué harás en tu día a día?Como parte del equipo de Incidencias de España, te encargarás de:- Recepción de llamadas de nuestros clientes para la resolución de dudas e incidencias.- Seguimiento de incidencias y gestiones administrativas.- Gestión y tramitación de multas.- Gestión de cobros fallidos.Así conseguimos ofrecerte la mejor experiencia profesional- Trabajo de lunes a viernes, no fines de semana.- 2 días de teletrabajo a la semana.- Queremos ofrecerte la posibilidad de que formes parte de nuestro equipo de forma estable. Ofrecemos un primer contrato de 6 meses + indefinido.- Oficinas céntricas en Madrid, muy bien conectadas con transporte público.- Descuentos en nuestra flota para empleados, así como distintos beneficios sociales.Bipi es una empresa comprometida en la igualdad de oportunidades entre hombres y mujeres.
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