Senior Consultant Configuration Specialist
hace 12 horas
The life sciences industry plays a significant role in advancing healthcare and improving the quality of life – in many cases, saving millions of lives globally. At BASE life science, this is the motivation for everything we do, aimed at pushing boundaries, seeking excellence, and making a lasting difference through consulting expertise and data-driven solutions.Who is BASE life science?Founded in 2007, BASE life science is a business and technology consulting enterprise working exclusively in the life sciences industry.From our headquarters in Denmark and offices in France, Germany, Italy, Spain, Switzerland, the United Kingdom, and the United States of America, we serve customers across the globe. With a deep understanding of the life sciences industry, we work hand in hand with customers to identify, develop, and implement strategic initiatives that drive growth, efficiency, and overall success through tailored solutions.Our partnership with industry-leading solution providers, including Veeva, Salesforce, IQVIA, Benchling, and MediSpend ensures that our clients harness the full potential of the most innovative solutions on the market.About the roleAs a Senior Consultant within the System Operations team at BASE life science, you will be a crucial part of ensuring that our clients achieve the ROI on their technology investments. You will provide post-implementation services for operations setup to ongoing operations. In addition, you will bring your operational expert knowledge to BASE internally as well as to our clients, providing valuable insights and strategies to optimize processes and ensure the highest level of operational efficiency. Your expertise will be instrumental in driving the success of our clients and achieving our organizational goals.As a Sr. Consultant Configuration Specialist in the system operations team your responsibilities include:Technical and functional leadership on critical cloud document management systems, primarily supplied by Veeva Systems (SaaS), for our customers.Solution design and configuration.Development and optimization of support procedures.Active management of change requests and system change management e.g., via Veeva QMS impact analyses.Conducting Periodic Reviews, UAT support, and complete other compliance tasks.Working by the ITIL principles primarily within incident management, request fulfilment, and access management.Potential for back-office – experience in ITSM tools, preparing reports and KPIs utilizing client ticketing tools (E.g. ServiceNow).Providing technical support and acting as SME for business stakeholders.We offer this position in Spain and the UK.What makes you the best person for this job?At least 5 years of Veeva Vault configuration experience is required.Veeva Vault Platform System Administrator Certificate is required.Experience with GxP/GAMP is required.Strong verbal and written communication skills in English.Ability to structure and align complex challenges with multiple unknowns.Drive and the ability to work alone or in small teams for our customers.As a person you:Like problem solving and complex challenges.Have a positive attitude towards customers.Thrive with a continuous, service-minded approach.Ask “why” you are doing a task and are proactive in delivering a complete solution.On top of this, you have the following competences:ITIL certification is a plus but not required.Experience with cloud systems operations.Knowledge and experience with DevOps and agile development would be a plus.What makes us the best employer for you?BASE life science has been recognized as an outstanding workplace, earning us the Great Place To Work certification in Denmark, France, Germany, Italy, Spain, Switzerland, and the United Kingdom.We are proud to represent 35+ nationalities among our colleagues, and firmly believe in the power of diverse perspectives and characteristics to drive truly innovative solutions and achieving excellence.At the heart of our organization lies a foundation grounded in five core values: team spirit, trust, openness, ambition, and execution. We cultivate an environment that champions flexibility, placing confidence in our employees to successfully complete tasks while upholding a healthy work-life balance. Additionally, we place significance in cross-functional collaboration, where niche skills and specialisms are valued and challenging the status quo is encouraged.Additionally, we offer you:Remote work friendliness.Ongoing learning and development.Flexible schedules to fit your work to your routine.Contributions to physical, social, and emotional health.Home office setup with laptop and other electronic devices.The chance to help make a difference for patients around the world.Interested?If you find this position intriguing, don’t delay—submit your application in English at your earliest convenience. We are continuously reviewing and assessing all incoming candidates and eagerly await your application.By submitting your application, you consent to the processing of your personal data by BASE life science for the purposes of recruitment and selection. This includes the collection, storage, and use of your personal data as outlined in our Privacy Policy.
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