Store Manager
hace 1 semana
As Store Manager, you'll lead and inspire your teams to operate effectively in a fast-paced, busy retail environment. If you love working for WHSmith, this role offers opportunities to advance your career within the company.
This is an excellent opportunity for an aspirational, talented Store Manager to join an established retailer that is continuously growing and developing global partnerships to enhance our market offerings. We are committed to supporting our customers' journeys, maintaining our presence wherever they are. As a large, global company, we offer vast opportunities for career progression.
What's it like?
As an experienced Manager, you will take pride in running an outstanding operation and be an ambassador for WHSmith
- You will be responsible for driving sales and managing costs to maximize store profitability—treating the business as your own.
- Inspire your team to ensure every customer has a great experience, encouraging repeat visits.
- Recruit and retain your team, making WHSmith the employer of choice in your market.
- Coach, guide, and foster a culture of learning, support, and recognition—identifying opportunities for personal and professional development.
- Create pride within the store by maintaining high standards for both colleagues and customer facilities, ensuring safety and legal compliance.
Our Values
At WHSmith, we uphold four core values that have been central since 1792: looking outwards, focusing on customers, and keeping promises. As Store Manager, you will embody these values to deliver excellent results.
- Customer Focus: We prioritize our customers in everything we do.
- Value Our People: We respect and value our colleagues in an honest, open environment.
- Drive For Results: We aim for ambitious, competitive outcomes and deliver with pace.
- Accountable: We take personal responsibility and follow through on commitments.
What experience do I need?
While Retail or Hospitality experience is beneficial, what matters most is your ability to inspire and lead a team. You lead by example, demonstrating what excellence looks like, earning respect at all levels, and encouraging development. You are commercially savvy, understand that prioritizing customers helps meet targets, and you will be responsible for the store's Profit & Loss account.
Candidates must be fluent in English and able to communicate effectively in both English and Spanish.
WHSmith is proud to be an inclusive employer. We want our colleagues to feel welcome and authentic at work.
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