Waiter/Waitress

hace 4 días


España SLS Barcelona Hotel A tiempo completo

What you’ll doWe are looking for a Waiter/Waitress to join the pre-opening team at SLS Barcelona. Under the guidance of the Food & Beverage supervisor, you’ll be preparing drinks exactly as our guests want or serving them delicious food, devoted to creating relaxing, memorable experiences.Support the team with the Food & Beverage operations.You’re the face of our guests’ experience, bringing your own flavour to the table, ensuring that from the moment they arrive to when they leave, they’re having a great time.Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves.Work with the rest of the team in keeping things running smoothly and tidily.Describe the selection of drinks and menu items to guests by offering interesting and vivid descriptions of each item’s origin, taste, and preparation methods.Set up your outlet – stock up on all the supplies you’ll need and manage your inventory.Ensure that food and beverages are well stocked.Ensure overall cleanliness and maintenance of the working area.Be ready to jump into other ad-hoc duties when your colleagues need your help, which might include serving other outlets like room service, bar, or terrace.Work with your restaurant and kitchen colleagues to offer seamless food service.Comply with departmental policies, procedures, and service standards.Anticipate the needs of our guests with attentive and intuitive service.Assess customers’ needs and preferences and make recommendations.Pay attention to dissatisfied guests and respond appropriately to ensure their satisfaction.Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items.Comply with safety and HACCP standards.What we are looking for...+2 years of experience in hospitality within food & beverage.Some college and/or advanced training in food and beverage management is valuable.Ability to multitask, work in a fast-paced environment, and have a high-level attention to detail.Excellent verbal and written communication skills. Fluent in Spanish and English.You make people feel good - your team, guests, and colleagues alike. You make a positive impact.You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together.You take ownership of important issues, solve problems, and make effective decisions.You learn quickly and adapt to SLS’s unique culture.You are humble and open to ideas. We leave our ego at the door and help get things done.You’re up for doing things differently and trying (almost) everything once.You want to be part of a team that works hard, supports each other, and has fun along the way.What's in it for you...The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.The chance to challenge the norm and work in an environment that is both creative and rewarding.Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.A competitive package and plenty of opportunity for development.Excellent discounts across the entire Ennismore family of brands.Experience: RequiredEmployment: Full-timeAbout SLS Barcelona Hotel:SLS forma parte de Ennismore, una empresa hotelera creativa arraigada en la cultura y la comunidad, con una colección global de marcas emprendedoras y creadas con un propósito en el corazón. Ennismore es una sociedad conjunta con Accor.
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