Crm & Email Marketing Specialist — Klaviyo + Hubspot Expert

Job Title: Email Marketing Specialist Location: Remote (supports EST time zone; open to candidates in Brazil, Portugal, Spain, Argentina, Colombia, Mexico) About Darkroom Darkroom is a technology-driven growth marketing firm focused on growth‑stage consumer companies. Founded in 2017 out of a conviction that the iconic ad agencies of tomorrow would look very different, Darkroom is a human services firm built on a universal AI commerce layer called Matter. Our model deploys a unique blend of senior, human resources enriched by an agentic technology stack that enhances output, efficiency, and revenue generation for our clients. Our team has been responsible for billions of dollars in trackable revenue across e‑commerce marketplace, direct‑to‑consumer, and social commerce programs. Using research aggregated across these engagements, we accelerate results by developing high-impact digital strategies that unlock revenue growth, transform marketing operations, and prioritize profitability. Our agency has grown from a boutique design agency into a fast-growing private company, recognized by Forbes 30 Under 30 and other industry accolades. About The Role We are hiring an Email Marketing Specialist—a sharp, creative thinker with a passion for storytelling, conversion, and customer retention. This is a high‑ownership role requiring creative problem‑solving and a strong grasp of lifecycle marketing strategy. You’ll partner closely with Retention Managers and designers to develop and deploy high-performing email and SMS campaigns for DTC brands, from ideation and copywriting to QA and reporting. Darkroom is a career accelerator for marketers who want to operate at the intersection of creativity, commerce, and performance, mastering modern CRM strategy. This is a fully remote role supporting a team in the EST time zone and is open to candidates based in Brazil, Portugal, Spain, Argentina, Colombia and Mexico. A Day in the Life Work directly with a Retention Marketing Manager to execute data-driven email and SMS strategies for our DTC/e-commerce clients. Write, proof, and schedule email and SMS campaigns. Manage the revision and approval process for client emails and SMS messages. Develop creative campaign concepts for clients’ retention marketing calendars on a monthly basis. Collaborate with our in‑house design team to develop design approaches and manage revisions for client emails. Produce copy for campaign concepts and secure client approval on briefs before sending to designers. Bring new retention marketing ideas to the team and clients. Execute automation/flow logic set‑up, pop‑up builds, and app integrations. Who You Are We're looking for an Email Marketing Specialist to write email and SMS marketing copy, build and deploy flows and campaigns, and develop content for our e‑commerce, DTC clients. Passionate about creating email and SMS campaigns that drive loyalty and lifetime value. Experienced with Klaviyo or a similar ESP. Excited about learning and growing in the DTC and e‑commerce marketing industry. A creative writer eager to grow in marketing copywriting. Able to project‑manage multiple tasks in a fast‑paced environment for team and clients. Committed to staying on the cutting edge of DTC marketing trends and best practices. You Should Apply If This Sounds Like You 2–4 years of digital marketing, copywriting, growth marketing, or e‑commerce experience. Past agency work or multi‑client experience in a fast‑paced setting. Experience with Klaviyo or similar email service providers. Enthusiastic, passionate, and creative—thrives on thinking outside the box. Excellent verbal and written communication and presentation skills, capable of articulating complex ideas to varied audiences. Working at Darkroom Darkroom is not a typical agency. We seek A‑players who build something great. There is no room for mediocrity; top performers thrive. We move fast, think deeply, and expect insight and rigor from every team member. We support each other relentlessly. No egos, no red tape—just world‑class talent building something remarkable. We believe in autonomy with accountability , truth over comfort , and outcomes over optics . To build and win alongside smart people, you’ll thrive here. Remote‑first culture with hubs in the Bay Area, New York, Philly, Lisbon, São Paulo, and Barcelona. Flexible parental leave benefits to support new parents while maintaining work‑life balance. Endless growth opportunities—cross‑functional collaboration beyond your niche. Equal Opportunity Statement Darkroom is an equal‑opportunity workplace—dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. Seniority Level Entry level Employment Type Full‑time Job Function Marketing and Sales Industries Advertising Services #J-18808-Ljbffr