Data Analyst Team Lead
hace 6 días
WhereTo is a business travel startup from San Francisco that evolved into an agile development and design studio within the Flight Centre family. We build travel solutions used by some of the largest companies on the planet - we have just one goal: making business travel better for everybody.WhereTo provides an AI-powered travel platform for corporate travel. Our platform uses machine learning algorithms to recommend personalized travel options based on a traveler's preferences, company policies, and budget. Our technology also allows for real-time travel tracking, reporting, and cost analysis, enabling companies to optimize their travel programs and reduce costs.About The Opportunity...WhereTo is seeking a driven and experienced Data Analyst Team Lead to build and lead our data team as we work to centralize and analyze our data. This role is key to driving insights that will inform product prioritization, business strategy, and operational success. You will also take a leadership role in shaping and owning our data strategy, ensuring that data is leveraged effectively across the organization to drive strategic decisions and long-term growth.At WhereTo, we’re committed to leveraging data to shape the future of our business, allowing us to be proactive rather than reactive. By building a unified data team that integrates closely with cross-functional partners, you will ensure that the insights generated have a direct impact on our strategic decisions. You will also play a crucial role in leading a team of data professionals, as well as collaborating with Flight Centre’s data team to align on tools, systems, and best practices.Key Responsibilities...Lead and manage a small team of data analysts, providing mentorship, direction, and technical guidance to ensure the team delivers actionable insights.Foster a culture of continuous learning and improvement within the team, enabling data-driven decisions that impact business strategy.Play a key role in designing, owning, and implementing our data strategy to ensure data is centralized and leveraged for critical decision-making and long-term growth.Centralize and structure data from internal and external sources, building a single source of truth that directly informs prioritization and decision-making processes.Perform advanced data analysis to identify trends, generate insights, and present recommendations that support strategic business and product decisions.Anticipate the data needs of product and business teams by proactively delivering insights that inform key prioritization and decision-making, without waiting for specific requests.Collaborate with Product, Engineering, and other teams to ensure data insights guide product roadmaps, operational efficiency, and long-term strategy.Design and oversee the creation of reports, dashboards, and visualizations to track KPIs and other metrics that help evaluate product performance and guide decision-making.Ensure data is accessible and actionable for stakeholders, aiding in prioritizing initiatives based on data-driven evidence.Work closely with the FCTG data team to align on tools (PowerBI, Apache Spark), systems, and processes, ensuring data operations are streamlined and scalable.Lead onboarding and training efforts to align your team with FCTG’s existing data processes, tools, and architecture.Play an active role in the hiring process, contributing to the evaluation of technical proficiency during interviews for data team roles.Support the professional development of team members through structured onboarding and ongoing access to training and data tools.Experience & Qualifications...3+ years in data analysis, with at least 1 year leading teams to deliver actionable insights that drive business strategy and prioritization.Proven ability to use data to shape decision-making and product prioritization, with a focus on actionable business recommendations.Strong experience in data visualization (PowerBI), data processing (Apache Spark), and building reports/dashboards that clearly communicate insights.Proficiency in SQL, Python, or R for data analysis, including experience with data modeling and complex problem-solving.Experience working with structured and unstructured data.Familiarity with data warehousing and large-scale data storage systems to centralize and make data accessible.Experience working closely with Product and Engineering teams to anticipate data needs and deliver relevant insights.Ability to translate data into clear, actionable recommendations for non-technical stakeholders.Experience in travel or tech industries, applying data insights to product and business strategy.Knowledge of machine learning or predictive analytics to generate forward-looking insights.Familiarity with Microsoft Fabric.Who we are...As part of Flight Centre Travel Group, our mission is to open up the world for those who want to see.We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.
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