Field Technical Support

hace 2 semanas


España buscojobs España A tiempo completo

Beckman Coulter Diagnostics is a leader in the field of laboratory diagnostics, with over 80 years of experience advancing and optimizing the laboratory to move science and healthcare forward.About UsWe are dedicated to creating a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Our team is passionate about providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.About the RoleThe Field Technical Support for Beckman Coulter Diagnostics is responsible for providing frontline support by resolving customer problems and issues through technical expertise and troubleshooting. You will help drive revenue growth while ensuring strong customer contract retention rates and warranty conversion.Key Responsibilities:Apply critical thinking to resolve instrumentation performance issues.Train customers and verify the operational performance and data quality of systems.Develop and build knowledge to understand the industry, company, products, tools, and team.Requirements:Associate degree (technical, biomedical, instrumentation, electrical engineering or related) or validated equivalent experience.Ability to travel and provide support in assigned geography, as well as periodic travel to other areas and overnight travel.Fluent in English verbal and written (CEFR).This position is part of the Customer Care team located in Barcelona, Catalunya and will be remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.Why Join Us?Beckman Coulter Diagnostics offers a range of benefits, including a Development Pathway program to support your career growth, a strong leadership team, and opportunities to work on key projects to deliver successful installations for our customers.
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