Sr. Salesforce Tech Consultant
hace 2 meses
The Straumann Group (SIX: STMN) is a global leader in tooth replacement and orthodontic solutions that restore smiles and confidence. It unites global and international brands that stand for excellence, innovation and quality in replacement, corrective and digital dentistry, including Anthogyr, ClearCorrect, Medentika, Neodent, NUVO, Straumann and other fully/partly owned companies and partners. In collaboration with leading clinics, institutes and universities, the Group researches, develops, manufactures and suppliesdental implants, instruments, CADCAM prosthetics, orthodontic aligners, biomaterials and digital solutions for use in tooth correction, replacement and restoration or to prevent tooth loss.Headquartered in Basel, Switzerland, the Group currently employs more than 11’000 people worldwide. Its products, solutions and services are available in more than 100 countries.Duties and Responsibilities:• Collaborate with business stakeholders to understand their requirements and translate them into Salesforce solutions.• Design and configure custom Salesforce applications, objects, workflows, and other functionalities to meet business needs.• Test and troubleshoot Salesforce functionalities to ensure the platform is performing optimally.• Provide ongoing 2nd level support and training to end-users on Salesforce functionality.• Conduct regular audits to ensure data accuracy and data quality.• Keep up to date with new Salesforce functionalities and advise on their potential impact on the business.• Work collaboratively with the IT and business teams to ensure seamless integration between Salesforce and other business systems.• Develop and maintain documentation related to Salesforce processes, functionalities, and configurations.Requirements:• Bachelor's degree in Computer Science, Information Technology, or a related field.• At least 3-5 years of experience working with Salesforce, with expertise in Sales and Service Cloud.• Strong knowledge of Salesforce configuration, workflows, and customizations.• Experience in designing, implementing, and managing Salesforce integrations with other business systems like SAP ERP.• Excellent communication and interpersonal skills, with the ability to effectively communicate complex information to both technical and non-technical stakeholders.• Strong problem-solving and analytical skills, with the ability to troubleshoot and resolve complex issues.• Salesforce certifications such as Salesforce Certified Administrator and Salesforce Certified Advanced Administrator are preferred.• Experience working in an Agile environment is a plus.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
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