Icelandic Customer Service Representative
hace 6 días
Icelandic Customer Service Representative - Travel IndustryJob Openings Icelandic Customer Service Representative - Travel IndustryAbout the job Icelandic Customer Service Representative - Travel IndustryJob Title: Icelandic Customer Service Representative - Travel IndustryStart Date: 13/Jan/25Salary: Base salary of 22,244 EURgross/year + 12% bonusesDescription: Are you an empathetic individual with excellent listening skills, a problem-solving mindset, and a passion for teamwork? If so, we have the perfect opportunity for youAbout Us: Cross Border Talents is looking for a partner BPO company to expand its dynamic team in the travel industry. Join a multicultural and vibrant environment where your contributions will make a difference in connecting international travelers with accommodation suppliers worldwide.Job ResponsibilitiesUnderstanding and identifying customer needs.Providing excellent customer service by listening, responding, and mediating between travelers and accommodation suppliers via email and phone.Clarifying inquiries related to services, payments, and technical requirements while ensuring accurate information and adherence to processes.RequirementsLanguage Skills: Icelandic (C2 level) and advanced English.Communication: Excellent verbal and written interpersonal skills.Technical Skills: Proficiency with Office 365, CRM databases, and other internal platforms.Personal Attributes: Problem-solving mindset, motivated and goal-oriented approach, open to adapting to changing priorities and business processes.Experience: Previous experience in customer service or contact center environments is valued.Location: Availability to work from the office and from home (within 100km of the office).Affinity: Familiarity with accommodation platforms.38.5 hours/week (Monday to Sunday).Shift: 15:00-23:00h.Contract: Temporary Contract.Access to the Feel Good program, including Spanish lessons, quizzes with prizes, and free group activities like running, beach volleyball, roller skating, and more.Benefits: Free private health insurance with a permanent contract.Remuneration: Flexible remuneration options for nursery school and transport post-probation.Culture: Multicultural and international working environment.Work Environment: Modern office spaces, well connected by public transport and near Westfield Glòries shopping mall.Perks: Free coffee daily and fruit weekly.Career Growth: Opportunity to join an industry-leading department with great potential for career growth.Training: 3 weeks of initial training with ongoing personal coaching.Join our team and play a crucial role in creating memorable travel experiences for customers around the globe #J-18808-Ljbffr
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Barcelona, España Essence Coaching Group A tiempo completoIcelandic Speaking Customer Service Representative Location: Barcelona Monthly salary: Euro gross What You Will Do Handle booking inquiries via phone, email, and chat Provide clear information and solutions Support customers with professionalism and care Maintain accurate documentation Why This Opportunity Is Different Multicultural work environment...
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Barcelona, Barcelona, España Essence Coaching Group A tiempo completoIcelandic Speaking Customer Service Representative Location: Barcelona Monthly salary: Euro gross What You Will Do Handle booking inquiries via phone, email, and chat Provide clear information and solutions Support customers with professionalism and care Maintain accurate documentation Why This Opportunity Is Different Multicultural work environment...
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Barcelona, España Cross Border Talents A tiempo completoAbout the Role We are looking for a Icelandic-speaking Customer Service Representative to join a global customer experience team. In this role, you will support customers for well-known international brands in sectors such as technology, travel, e-commerce, gaming, or streaming services. You will handle inquiries, troubleshoot issues, and provide...
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Barcelona, España Cross Border Talents A tiempo completoIcelandic‑Speaking Customer Service Representative We are looking for a Icelandic‑speaking Customer Service Representative to join a global customer experience team. In this role, you will support customers for well‑known international brands in sectors such as technology, travel, e‑commerce, gaming, or streaming services. You will handle inquiries,...
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barcelona, España Lingo-nova A tiempo completoIcelandic Speaking Customer Service Representative for Booking (Hybrid) 1 day ago Be among the first 25 applicants This range is provided by Lingo-nova. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Customer Support Advisor for Booking Icelandic + English Hybrid/Barcelona If you're...
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Icelandic Speaking Customer Service Representative
hace 2 semanas
Barcelona, Barcelona, España Essence Coaching Group A tiempo completoIcelandic-Speaking Customer Service Representative Location: Barcelona, SpainSalary: 1,8002,000 gross/month What You Will Do Handle customer booking inquiries via phone, email, and chat Provide clear, accurate information and effective solutions Support customers with professionalism, empathy, and care Maintain accurate case...
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Barcelona, Barcelona, España Essence Coaching Group A tiempo completoIcelandic-Speaking Customer Service Representative Location: Barcelona, Spain Salary: 1,8002,000 gross/month What You Will Do Handle customer booking inquiries via phone, email, and chat Provide clear, accurate information and effective solutions Support customers with professionalism, empathy, and care Maintain accurate case documentation in...
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Barcelona, España Lingo-nova A tiempo completoIcelandic Speaking Customer Service Representative for Booking (Hybrid) 1 day ago Be among the first 25 applicants This range is provided by Lingo-nova. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Customer Support Advisor for Booking Icelandic + English Hybrid/Barcelona If you're...
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Icelandic-Speaking Customer Support Specialist
hace 6 días
Barcelona, España Cross Border Talents A tiempo completoA global customer experience company is seeking an Icelandic-speaking Customer Service Representative in Barcelona, Spain. The role involves supporting customers for international brands across various sectors. Key responsibilities include handling inquiries in Icelandic and English, troubleshooting issues, and maintaining records in a CRM system. Applicants...
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Barcelona, España Cross Border Talents A tiempo completoJob Description: Junior Customer Support Representative (Icelandic Market) – Barcelona Are you a native or fluent Icelandic speaker excited to launch your career in a lively international environment? We are looking for a Junior Customer Support Representative to join our enthusiastic team in Barcelona Whether you have experience or are just beginning your...
