Helpdesk Agent French+English based in Tenerife
hace 3 semanas
Helpdesk Agent French+English based in TenerifeDo you speak French level C1-C2? Do you speak English level B2? Do you have customer orientation? Do you live in Tenerife? This job offer is for youWe are seeking energetic, vibrant Level 1 Helpdesk agents to work in a new and expanding flagship center located in Santa Cruz de Tenerife, Spain.ResponsibilitiesInteract with customers via telephone, e-mail, and the web, providing technical support and problem-solving abilities.Identify, evaluate, and prioritize customer problems and complaints.Analyze customer problems and formulate plans of resolution.Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly.Evaluate new services, processes, and technologies introduced at the helpdesk.Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements.Work with departmental staff to promote, develop, and maintain strong customer service values.Escalate unresolved issues to support leads, designated (Client) service group.RequirementsMandatory languages (fluent): Main language (French) + English. Valuable: upper intermediate Spanish.Basic PC Skills.Good communication skills.Availability to work in shifts: 7x24 (40 hours per week - 5 days per week). Rotating hours: 7 am to 3 pm / 3 pm to 11 pm / 11 pm to 7 am with breaks established by law.Advanced experience in Organization Development: Service Orientation, Insight, Proactive Cooperation.Basic understanding of the principles, theories, and practices of group dynamics and/or team development.Basic Business Development: Results Focused, Initiative.Customer-oriented.We offer:Contract through temporary agency and wide possibilities of job stability.Full day of 40h per week from Monday to Sunday (5 working days).Good work environment and development in a multicultural and dynamic environment.
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Helpdesk Agent Hungarian+English based in Tenerife
hace 1 semana
España Grupo Crit A tiempo completoHelpdesk Agent Hungarian+English based in TenerifeDo you speak Hungarian level C1-C2? Do you speak English level B2? Do you have customer orientation? Do you live in Tenerife? This job offer is for you!We are seeking energetic, vibrant Level 1 Helpdesk agents to work in a new and expanding Flag-ship center located in Santa Cruz de Tenerife,...
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España Grupo Crit A tiempo completoHelpdesk Agent Hungarian+English based in TenerifeDo you speak Hungarian level C1-C2? Do you speak English level B2? Do you have customer orientation? Do you live in Tenerife? This job offer is for you!We are seeking energetic, vibrant Level 1 Helpdesk agents to work in a new and expanding flagship center located in Santa Cruz de Tenerife,...
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Agente Helpdesk
hace 3 semanas
España GRUPO CRIT A tiempo completoDescripción:¿Hablas alemán nativo? ¿Hablas inglés nível B2-C1? ¿Tienes orientación al cliente? ¿Vives en Tenerife? ¡Entonces esta oferta de trabajo es para ti!Buscamos agentes de Helpdesk de Nível 1 enérgicos y dinámicos para trabajar en un nuevo centro Flag-ship en expansión situado en Santa Cruz de Tenerife,...
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España Precise Resort Tenerife A tiempo completoOur beautiful Precise Resort in Tenerife is looking for a German speaking Front Office Agent!Are you a communicative and service-oriented professional who enjoys giving guests a warm welcome? Do you love working in a dynamic environment and playing a key role in shaping the first impression of a hotel? Then you've come to the right place!We are now looking...
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Support Analyst First Line
hace 2 semanas
España Crit Interim España ETT A tiempo completoResponsibilities:Interact with customers via telephone, e-mail, and the web, providing technical support and problem-solving abilities.Identify, evaluate, and prioritize customer problems and complaints.Analyze customer problems and formulate plans of resolution.Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions...
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Support Analyst First Line
hace 3 semanas
España Grupo Crit A tiempo completoCompleta Responsibilities• Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.• Identify, evaluate and prioritize customer problems and complaints.• Analyze customer problems and formulate plans of resolution.• Assist in identifying resolution gaps at the helpdesk and author...
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Support Analyst First Line
hace 3 semanas
España Grupo Crit A tiempo completoResponsibilities• Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.• Identify, evaluate and prioritize customer problems and complaints.• Analyze customer problems and formulate plans of resolution.• Assist in identifying resolution gaps at the helpdesk and author knowledge base...
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Helpdesk Agent
hace 3 semanas
España Magic Mondayz A tiempo completoHelpdesk Agent (Posición Temporal) con Español¿Te gusta la idea de brindar soporte técnico en una empresa del sector del transporte? Si estás buscando un nuevo desafío donde puedas desarrollarte personal y profesionalmente, ¡esta es tu oportunidad!Nuestro cliente es una empresa con una fuerte presencia internacional, fundada en 1985, que ofrece...
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Helpdesk Manager
hace 3 semanas
España ORBIDI A tiempo completoSobre nosotros: En ORBIDI buscamos a apasionados por la tecnología y el marketing para unirse a nuestro equipo y ayudar a las pequeñas empresas a crecer y mantenerse competitivas en el mercado. Utilizamos inteligencia artificial, modelos predictivos y tecnologías avanzadas para ayudar a las PYMEs a digitalizarse y mejorar sus resultados. ¡Únete a...
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Tourism Customer Service Agent
hace 3 semanas
España Sellfreenow A tiempo completoTourism Customer Service Agent (German/French)Job offers with languages in EuropeCurrently, we are hiring a Tourism Customer Service Agent (German/French) in Spain. This is a permanent position.Salary: Less than 18.000 € gross / yearResponsibilities:Provide excellent customer service to clients in German and French.Assist customers with inquiries and...
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Agente Comercial de Alarmas en Tenerife
hace 2 semanas
España CornerJob A tiempo completo**Detalles de la oferta**: **Tipo de jornada** - Completa**Tipo de contrato** - Indefinido**Años de experiência** - 0**Salario** - No especificado**Vacantes** - 1**Modo de trabajo** - Presencial**Descripción y responsabilidades**: ¡INCORPORACIÓN 28 AGOSTO! Estamos buscando Agentes Comerciales que quieran unirse a nuestros equipos de ventas en Tenerife....
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España buscojobs España A tiempo completoHelpDesk (Technical Customer Support) - French / Portuguese / Italian SpeakersIQVIA ArgentinaJoin us on our exciting journey!We are looking for a Technical Support Analyst. This role will be responsible for providing support to concerns raised by all Virtual Trials Study participants.This position will also involve performing troubleshooting steps for...
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Helpdesk Technician
hace 3 semanas
España Schiller International University A tiempo completoYour mission We are looking for a Helpdesk Technician to provide L1 and L2 IT support to employees, faculty, and students at the Madrid campus of Schiller International University. Additionally, this role will include remote L2 support for the Heidelberg, Paris, and Tampa campuses when their L1 teams are unable to resolve an issue. The candidate will be...
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Travel Consultant
hace 3 semanas
España BCD Meetings & Events LLC A tiempo completoSearch by Keyword or Location. When searching on location, enter the country’s full name in English, e.g. United Kingdom or Germany.Travel Consultant (English & German or French)Location: ES, Spain, Virtual, EUROPEYour ideas can drive the future of corporate travel. Join BCD and challenge the status quo!Travel Consultant ESC (Hybrid or Remote)Full time,...
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Beauty Customer Service Agent in Lisbon
hace 1 semana
España Blu Selection A tiempo completoYour responsibilities and impact as a Beauty Customer Service Agent will be:As a French Beauty Customer Service Agent, you are responsible for: Answering questions from customers regarding the products, orders, payment methods, or shipping, while always remaining calm and polite. Handling emails to support customers. Skills, qualifications, and...
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AI tester with French language
hace 3 semanas
España Terry Soot MG A tiempo completoField Projects – Content Moderation '24 / This project aims to test and evaluate one AI agent in the development stage. By asking questions and requests, based on various categories (the training is provided), you will try to force the AI agent to say something harmful, offensive, dangerous or toxic an evaluate it’s responses. The end goal is to...
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España IQVIA A tiempo completoJoin us on our exciting journey! We are looking for a Technical Support Analyst, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns. Further scope includes working...
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Telecommunication Support Agent with French
hace 2 semanas
España Astrea Recruitment A tiempo completoAt Astrea Recruitment, we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we have been among the best in the recruitment field for 17 years. For one of our clients – a well-established company, offering products and services in a variety of fields. We are looking...
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Helpdesk Manager
hace 3 semanas
España Orbidi A tiempo completoSobre nosotros:En ORBIDI buscamos a apasionados por la tecnología y el marketing para unirse a nuestro equipo y ayudar a las pequeñas empresas a crecer y mantenerse competitivas en el mercado.Utilizamos inteligencia artificial, modelos predictivos y tecnologías avanzadas para ayudar a las PYMEs a digitalizarse y mejorar sus resultados. ¡Únete a nuestra...
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España INTERNATIONAL PEOPLE SOLUTIONS A tiempo completoJob description Are you a driven sales professional with a hunter mentality and a desire to succeed in the French market? If so, we have an exciting opportunity for you! We are looking for a Business Development Manager Performance Marketing. As a Business Development Manager, you will be responsible for generating leads and closing deals in the performance...