Integration Project Manager

hace 9 horas

España ADP, Inc. A tiempo completo

Integration Project ManagerOverview:ADP (Automatic Data Processing) is the largest BPO provider for payroll and HR services. The company was founded in the USA in 1949, and in Europe, has been present for over thirty years. We are committed to providing a market-leading, global payroll experience that enables the full power of our HCM integration capabilities for our Multinational Corporations (MNC) whose payroll is delivered via GlobalView, Celergo, or local payroll solutions.Role objective:As a member of ADP’s Global Integration Center, the Integration Project Manager is the primary point of contact for clients implementing integration solutions. This role is responsible for managing client expectations, planning, monitoring, controlling, and reporting on the project to meet agreed deliverables, scheduled timeframes, and allocated budgets. Additionally, this role contributes to the continuous improvement of our methodology.Responsibilities:Project ManagementDevelop, monitor, and manage a master implementation schedule/project plan in the standard tools to ensure delivery of defined scope.Identify and obtain any internal resources necessary for successful project execution.Keep up-to-date (weekly) progress on the project in standard artifacts to ensure accurate reporting and issue management.Use Change Management process for all scope changes.Lead project team responsible for the successful planning, coordination, and implementation of projects to ensure business goals and objectives are accomplished efficiently within designated timeframes, efficiency metrics, and budgets.Lead all project phases, including initiation, planning, execution, monitoring, control, and closure.Direct day-to-day activities of projects and staff in a matrixed organization.Articulate client roles & responsibilities and hold clients accountable for timely delivery, following standard Change Control Processes as necessary.Act as escalation point for team members.Ensure milestones are successfully met through oversight and coordination of resources.Work collaboratively with other departments impacting projects.Ensure a quality implementation and transition to service with the appropriate client service team(s)/member(s).Complete after action review/lessons learned on projects.Lead communication with stakeholders and team members through completion of the project.Organize and lead meetings with key stakeholders as needed to review project status and discuss issues, risks, resolutions, and possible mitigation plans.Monitor and manage the client relationship and satisfaction.Assess, manage, resolve, and escalate (if necessary) risks and issues.Employ highly developed consultative skills.Prioritize and make decisions based on information and input in a timely manner.Drive innovation, best practices, and achievement of strategic objectives.Contribute to the ongoing improvement cycle of implementation processes, ensuring alignment with integration best practices and utilizing clear standards and templates.Serve as a mentor to other integration project managers.Participate in performance management and professional development activities by providing immediate feedback to team members/leaders.Ensure client training and execution of Change Management in preparation for production deployment.Qualifications:Education and Certifications:Degree or Equivalent in Education and Experience.Bachelor's Degree - Required.PMI-PMP - Preferred.Experience/Skills:Fluency in English (oral and written); German or French is added value.Exceptional communication skills, written and verbal, able to drive change in uncertain circumstances.Strong Project Management Skills and experience managing scope, timeframes, stakeholders, and resources to achieve objectives.Superior prioritization, analytical, interpersonal, and follow-up skills.Demonstrated ability to manage client interactions (e.g., negotiations, escalations) and to create client-facing materials that simplify complex solutions; Client Relationship Management experience is an added value.Ability to work in a team environment.Good understanding of Integration Technologies (i.e., IAAS) and/or ADP Integration Solutions.Expert in Microsoft Office Tools (SharePoint, Word, PowerPoint, Visio, etc.).Ability to tailor communications to various cultures and learning styles.Ability and enthusiasm in facilitating virtual meetings involving international parties.Understanding of international culture and ability to work in a multinational environment.Comfortable on video presenting to various audiences.
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