LiveOps QA Manager
hace 1 mes
Scopely is looking for a LiveOps QA Manager to join our Monopoly GO team in our Sevilla studio hub on a hybrid basis or remotely.At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. Monopoly GO is our new casual game and a key franchise that has just become Scopely’s largest game, enjoyed by millions of players. The team is based in Europe and the US, and works every day to create captivating new experiences for our players.What You Will DoReporting into LiveOps Management with a dotted line to the QA Director, you will help strategise, incorporate and bring to fruition organisational objectives to support the test framework of LiveOps for our flagship title, MonopolyGo With a team of QA, both internal and external, you will help shape the future on how we continue to iterate to success, and evolve the way we work.Assess and build upon our existing LiveOps test framework, inline with project growth and the wider teams goals and objectives, always striving to better quality outputEstablish LiveOps communication and collaborations with client, server and the wider project, providing transparency and visibility to allWorking with LiveOps Tooling, assess the needs of the QA team to help maximise efficiency and output Line manage LiveOps QA leadership, supporting their development and growth through IDPs, KPOs & 121’sManage expectations of our 3rd party test vendor(s) within the LiveOps setting, challenging KPIs and identifying areas in need of improvementPlay a leading role in the recruitment & onboarding of vacant LiveOps QA positions, as well as supporting wider QA team recruitment across the project where necessaryBe able to provide an holistic quality overview of LiveOps and upcoming content at any given time, through relevant tracking and reporting Hold the team accountable for Release Train best practices, policing and supporting the gatekeeping of quality along the way and at each key milestoneAssist and be hands-on within LiveOps and (where necessary) wider team test coverage, supporting the utmost confidence in release standards while remaining current with in-development features & LiveOps contentWork closely with the roadmap team to support and proactively challenge for sufficient QA time based on your teams needs Help standardise QA efforts across the LiveOps team, providing feedback and suggestions to better them where applicableChampion a ‘shift left’ attitude to help discover and resolve issues as early as possible, providing solutions to where this is not happeningAttend LiveOps team ceremonies to remain current and knowledgeable on the work being undertaken, reviewing briefs & specs at the earliest opportunity and flagging early concerns or considerations Coordinate with other QA management, communicating new LiveOps content in development and how these may impact other teams work and / or focus Working with Customer Support, highlight known upcoming quality concerns within LiveOps, and understand our users live key struggles and concerns Generate and maintain a deep understanding of MonopolyGo and its mechanics, in order to assist in the carrying out of other duties Contribute toward & remain within the defined QA annual operating plan, highlighting observed resource struggles or identifying excessive headcount within the team Be a champion with regards to the Scopely tenets for all to seeWhat We Are Looking ForA champion of a Culture of QualityExceptional leadership and managerial skills with proven experience Strong verbal / written communication and an excellent attention to detail Strong time management, accountability and organisational skills An ability to negotiate and ensure you and your team's message is heard, all the while with a sound business understanding to ensure correct balance and needs are met Proactive, enthusiastic and self-motivated Flexible to an agile setup with the ability to multitask, managing coverage for multiple high profile releases with strict deadlines A strong commercial awareness with an understanding of business priorities and goals Comfortable travelling on occasion to offshore hub locations Exceptional reporting capabilities Extensive knowledge of JIRA and / or similar bug tracking systems Mobile exposure and an understanding of Apple / Google submission protocolA sound understanding of the gaming industry and the typical end to end development lifecycleAbout UsScopely is a global interactive entertainment and mobile-first video game company, home to many top, award-winning experiences such as "MONOPOLY GO," “Star Trek Fleet Command,” “Stumble Guys,” “MARVEL Strike Force,” and “Yahtzee With Buddies,” among others.Scopely creates, publishes, and live-operates immersive games that empower a directed-by-consumer experience across multiple platforms--from mobile, web, PC and beyond.Founded in 2011, Scopely is fueled by a world-class team and a proprietary technology platform Playgami that supports one of the most diversified portfolios in the games industry.Recognized multiple times as one of Fast Company’s “World’s Most Innovative Companies,” Scopely is a multi-billion-dollar business due to its ability to create long-lasting game experiences that players enjoy for years.Scopely has global operations in more than a dozen markets across Asia, EMEA, and North America, and is home to many internal game development teams, referred to as Scopely Studios, with additional game studio partners across four continents.Scopely was acquired by Savvy Games Group in July 2023 for $4.9 billion, and is now an independent subsidiary of Savvy.For more information on Scopely, visit: scopely.com.
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