Documentation Specialist

Social network you want to login/join with:col-narrow-leftClient:WorldlineLocation:Job Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:20414ac80461Job Views:7Posted:16.06.2025Expiry Date:31.07.2025col-wideJob Description:Our daily task in the Data Magagement team is to develop reports in various formats for external and internal stakeholders in card-based payment transactions, to expand the interfaces and to maintain our data management systems. We are a collegial, helpful team with a positive "error culture" that is looking for an open-minded person to join us. We place a great deal of trust and freedom in our employees and expect them to inspire our customers with passion.Core Responsibilities:Document Design and Layout: Developing and managing templates for automated document production using Doc1 or in the future environment similar tools.Quality Assurance, Document Maintenance: Ensuring the accuracy and consistency of the existing documents, and adherence to compliance and branding guidelines.Data Handling and Integration: Utilizing data from various sources to create personalized, customer-centric document communications.Testing:Generating customer/data type-specific testing files and performing end-to-end development testing.Incident handling:Successfully resolving the reported incidents and ad-hoc urgent tasks.Workflow Automation: Implementing and maintaining automated workflows to streamline document creation and document distribution processes.Collaboration and Communication: Working closely with cross-functional business teams, including Project Managers, Product Owners, Business Engineers, and customer service, to understand requirements and deliver effective solutions.Qualifications:Experience with Doc1/Engage1: Hands-on experience in using Doc1/Engage1 or similar document automation and layout tools isessential.Technical Skills:Knowledge of Windows Server, MS SQL Server, and Unix is advantageous. Programming languages is not strictly necessary, but a flair for computer science is beneficial.Understanding of Data Integration: Familiarity with integrating and managing data within document automation systems. Knowledge of data formats and basic data manipulation techniques.Problem-solving Skills: Strong analytical abilities to troubleshoot and resolve issues related to document design and output.Attention to Detail: High level of accuracy and attention to detail, ensuring that all documents meet quality standards and business requirements.Adaptability and Learning: Willingness to learn new technologies and adapt to changing business needs related to document automation and customer communication.Communication Skills: Effective communication skills to collaborate with team members and articulate technical issues and solutions to non-technical stakeholders.Language skills:B2/C1 level of English, with a willingness to learn German. #J-18808-Ljbffr