Technical Product Advisor in Lisbon

hace 3 semanas


España Blu Selection A tiempo completo

Your responsibilities and impact as a Technical Support Agent will be:


Being a mentor and presenting product/service information to the customers


Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media


Delivering calm and resourceful troubleshooting for customer queries regarding their customer experience


Being in contact with other departments and redirecting related cases and issues to responsible departments


Ensuring and participating in the success of your department.


What’s in it for you?


Type of contract: one year or 6 months contract


Working hours: full time or part time options on rotating shifts (depending on the project)




Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 950€ - 1.000€ gross/month (based on level of experience)


Excluding accommodation: 1.300 - 1.400€ gross/month (based on level of experience)




For international candidates:


Reimbursement of your initial flight expenses


Airport pick up


Yearly two-way flight ticket back to your home country (within the EU)


Help in paperwork, opening bank account, etc. upon your arrival


Free Portuguese lessons, cooking classes, sport activities and social events organized by the company


Real career opportunities in different career paths


Skills, qualifications and interests you need to succeed in this role:
The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them


You are fluent in German and have a good command of English


You are motivated, reliable and committed to your work


Customer service and quality is part of you


You have a drive for excellence and professionalism


You have excellent communication skills


You are a real team player and willing to work with many other nationalities


Your Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you
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