Guest Experience

hace 4 días

Guntín, España The Stoke Travel Co. A tiempo completo

A dynamic travel company seeks a Customer Journey & OTA Lead in Spain to enhance the guest experience from pre-booking to post-trip. Responsibilities include managing OTA platforms, optimizing listings, and implementing customer service improvements. The ideal candidate has over 2 years of experience in the hospitality or travel sectors, is bilingual in English and Spanish, and possesses strong analytical and organizational skills. A proactive approach to guest feedback and service excellence is key for success in this role.#J-18808-Ljbffr

  • Customer Journey

    hace 1 semana

    Guntín, España The Stoke Travel Co. A tiempo completo

    As The Stoke Brands Co continues to grow and evolve, we’re looking for a Customer Journey & OTA Lead to support our dynamic team. The Customer Journey & OTA Lead is responsible for owning and continuously improving the full guest experience, from first interaction and pre-booking questions, through the trip itself, and all the way to post-trip follow-ups...