Dutch Technical Support Agent
hace 3 días
Do you have a technical background or interest? Then this is your chance. Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Benelux Tech Support team in sunny Barcelona Both from the comfort of your home and within our vibrant office space. Join us in embracing the best of both worlds with our innovative hybrid working model Tasks What will you be doing? Handling first line inbound technical support requests by phone, e-mail and tickets (B2B). Assisting new customers (merchants) with technical set-up of their account. Troubleshooting and investigating technical issues (e.g., technical set up of accounts, transaction statuses and errors, technical parameters, payment pages, errors related to product integrations). Ensuring continuity of the merchant business by responding quickly and correctly. Providing additional product information. Maintaining a strong customer relationship. Collaborate effectively with team members and cross-functional departments to streamline processes and deliver seamless customer service. Requirements What are we looking for? Native-level proficiency in Dutch (both spoken and written). Good knowledge of the English language to effectively communicate with colleagues and handle customer interactions. 1-2 years of work experience in technical support / customer service in a technical environment. Tech-savvy: familiar with HTML, SQL, logs, Java, webdesign, coding, programming, etc. A high school diploma or equivalent qualification is required. Excellent communication skills, both verbal and written, to interact confidently with customers and provide accurate information. Strong problem-solving abilities to address customer inquiries and resolve issues efficiently. Proficiency in using computer systems and familiarity with different software applications. Availability to work flexible shifts, including evenings, weekends, and holidays, to accommodate customer needs. Benefits What we offer? Multicultural, fun, and friendly work environment. Hybrid working model. Internal growth opportunities (amazing opportunities for career progression). Staff incentives and reward schemes. Permanent position and competitive salary. Unlimited coffee, fresh fruit during office days. Free online Spanish lessons (outside working hours). Free PT-sessions. Comprehensive support for mental health and well-being. Please submit your resume highlighting your relevant experience and why you would be a great fit for this role. #J-18808-Ljbffr
-
Dutch Technical Support Agent – BARCELONA
hace 1 día
Barcelona, España Newco communications A tiempo completoDutch Technical Support Agent - BARCELONA Do you have a technical background or interest? Then this is your chance. Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Benelux Tech Support team in sunny Barcelona! Both from the comfort of your home and within our vibrant office space. Join us in...
-
Dutch Tech Support Agent — Hybrid
hace 1 día
Barcelona, España Newco communications A tiempo completoA leading European payments company located in sunny Barcelona is seeking a Dutch Technical Support Agent. The role involves providing first-line technical support, assisting customers with account setups, and troubleshooting various technical issues. Candidates should possess native-level Dutch proficiency and good English, along with experience in...
-
Customer Support Agent
hace 1 semana
Barcelona, España OneCasino A tiempo completoCustomer Support Agent (Dutch Speaking) – OneCasinoJoin to apply for the Customer Support Agent (Dutch Speaking) role at OneCasinoOneCasino, part of the Glitnor Group, is an online casino established in Malta since 8 years and aiming to provide the best gaming experience. The team comprises experts in casino development and gamer satisfaction, ensuring...
-
Customer Support Agent
hace 6 días
barcelona, España OneCasino A tiempo completoCustomer Support Agent (Dutch Speaking) – OneCasino Join to apply for the Customer Support Agent (Dutch Speaking) role at OneCasino OneCasino, part of the Glitnor Group, is an online casino established in Malta since 8 years and aiming to provide the best gaming experience. The team comprises experts in casino development and gamer satisfaction, ensuring...
-
Customer Support Agent
hace 3 días
barcelona, España Glitnor Group A tiempo completoOverview Join to apply for the Customer Support Agent (Dutch speaking) role at Glitnor Group . OneCasino, part of the Glitnor Group, is an online casino established in Malta for 8 years, aiming to provide the best gaming experience. The team comprises experts in casino development and gamer satisfaction, ensuring top-notch quality in all aspects. OneCasino...
-
Customer Support Agent
hace 6 días
Barcelona, España OneCasino A tiempo completoCustomer Support Agent (Dutch Speaking) – OneCasino Join to apply for the Customer Support Agent (Dutch Speaking) role at OneCasino OneCasino, part of the Glitnor Group, is an online casino established in Malta since 8 years and aiming to provide the best gaming experience. The team comprises experts in casino development and gamer satisfaction, ensuring...
-
Dutch Technical Support Agent
hace 2 semanas
Barcelona, Barcelona, España NewCo Communications A tiempo completoDo you have a technical background or interest? Then this is your chance. Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Benelux Tech Support team in sunny Barcelona Both from the comfort of your home and within our vibrant office space. Join us in embracing the best of both worlds with our...
-
B2B Technical Support Agent
hace 2 días
Barcelona, España Blu Selection A tiempo completoDo you have a positive attitude with a go-getter mindset?Are you interested in learning more about customer satisfaction in IT?Would you like to join a globally thriving IT company?Good, then this might be your entry ticket!Your responsibilities and impact as B2B Technical Support Agent will be: In this position, you would join a multinational team that is...
-
Customer Support Agent
hace 9 horas
Barcelona, España Glitnor A tiempo completo**WHO WE ARE**: OneCasino, part of the Glitnor Group, is an online casino established in Malta since 8 years and aiming to provide the best gaming experience. The team comprises experts in casino development and gamer satisfaction, ensuring top-notch quality in all aspects. OneCasino stands out by setting trends in the iGaming industry through exclusive...
-
Dutch Technical Support Agent
hace 2 semanas
Barcelona, España NewCo Communications A tiempo completoDo you have a technical background or interest? Then this is your chance. Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Benelux Tech Support team in sunny Barcelona Both from the comfort of your home and within our vibrant office space. Join us in embracing the best of both worlds with our...
