HelpDesk (Technical Customer Support) - French / Portuguese / Italian Speakers

hace 1 mes

España IQVIA A tiempo completo

Join us on our exciting journey
We are looking for a Technical Support Analyst, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant.
This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns.
Further scope includes working with relevant Virtual Trials support teams such as Tier 2 and Study Concierge for concerns that require escalation.
If you want to play a key role in a multicultural, dynamic and committed fun team this could be the role for you
Our ideal candidate : Skills & other requirements

At least with 2 years of call center experience.
French / Portuguese or Italian Native Speaker plus High English Level.
Helpdesk / Technical Support background is required.
Amenable in shifting schedules.
Understands his / her key performance indicators.
Understand the relationship of work quality and how it impacts efficiency.
Had a good stint in the from previous organizations not a call center hopper.
Ability to work with other team members.
Someone who understands technical troubleshooting (eg : Active Directory, LAN, Sound Card, Routers, etc.).
Someone who has strong logic formulation or thought process.
Thinking out loud.

We invite you to join IQVIA
Recognized by Great Place to Work as the second best company to work for in Spain (March 2019)

FORTUNE Magazine's World's Most Admired Companies list for the third year in a row (January 2020)
Recognized by the 2016 Scrip Awards as the Best Full-service Provider Contract Research Organization (CRO)
Awarded the 2016 Eagle Award from the Society for Clinical Research Sites (SCRS) for the fourth consecutive year.
A site-nominated award recognizing contract research organizations (CRO) and biopharmaceutical sponsors dedicated to building positive relationships with research sites through leadership, professionalism and integrity .
IQVIA named in The International Association of Outsourcing Professionals (IAOP) 2017 Global Outsourcing 100 List which recognizes the world’s best service providers across a range of industries.

IQVIA is an equal opportunity employer . We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other "protected status.
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry.
We believe in pushing the boundaries of human science and data science to make the biggest impact possible to help our customers create a healthier world. Learn more at
#J-18808-Ljbffr

  • Helpdesk (Technical Customer Support) - French / Portuguese / Italian Speakers

    hace 4 semanas

    España buscojobs España A tiempo completo

    HelpDesk (Technical Customer Support) - French / Portuguese / Italian SpeakersIQVIA ArgentinaJoin us on our exciting journey!We are looking for a Technical Support Analyst. This role will be responsible for providing support to concerns raised by all Virtual Trials Study participants.This position will also involve performing troubleshooting steps for...

  • Customer service, Tech Support, Sales, Account Manager

    hace 4 semanas

    España Cross Border Talents A tiempo completo

    ***WE ARE HIRING: Speakers of Dutch / German / French / Danish / Norwegian / Flemish / Swedish / Spanish / Portuguese / Italian / Finnish / Slovak / Croatian / Czech / Brazilian *JOB VACANCIES: Customer Service / Technical Support / Sales / Digital Marketing *LOCATIONS: Spain / Greece / Portugal / Malta / Cyprus / Romania / Bulgaria / Germany / Belgium /...

  • Customer Service, Tech Support, Sales, Account Manager

    hace 4 semanas

    España Cross Border Talents A tiempo completo

    WE ARE HIRING: Speakers of Dutch / German / French / Danish / Norwegian / Flemish / Swedish / Spanish / Portuguese / Italian / Finnish / Slovak / Croatian / Czech / Brazilian JOB VACANCIES: Customer Service / or Technical Support / or Sales / or Digital Marketing LOCATIONS: Spain / Greece / Portugal / Malta / Cyprus / Romania / Bulgaria / Germany / Belgium /...

  • Customer service, Tech Support, Sales, Account Manager

    hace 2 semanas

    España Savior Artigos Texteis Lda A tiempo completo

    Customer Service, Tech Support, Sales, Account ManagerJob Openings: Customer Service, Tech Support, Sales, Account ManagerAbout the Job***WE ARE HIRING: Speakers of Dutch / German / French / Danish / Norwegian / Flemish / Swedish / Spanish / Portuguese / Italian / Finnish / Slovak / Croatian / Czech / Brazilian*JOB VACANCIES: Customer Service / Technical...

  • French Technical Support Advisor

    hace 7 días

    España Technical Concept GmbH A tiempo completo

    Reference: WESPYou need an EU passport to applyWe offer Performance bonuses Paid training and education Relocation package (flight ticket and one month accommodation) Discount on gym membership Potentially Spanish lessons Development opportunities (get promoted within the company) Public health insurance Social activities: strolling around the city, hiking,...

  • Helpdesk Agent French+English based in Tenerife

    hace 1 día

    España Grupo Crit A tiempo completo

    Helpdesk Agent French+English based in TenerifeDo you speak French level C1-C2? Do you speak English level B2? Do you have customer orientation? Do you live in Tenerife? This job offer is for you!We are seeking energetic, vibrant Level 1 Helpdesk agents to work in a new and expanding Flag-ship center located in Santa Cruz de Tenerife,...

  • Support Analyst First Line

    hace 1 mes

    España Grupo Crit A tiempo completo

    Responsibilities• Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.• Identify, evaluate and prioritize customer problems and complaints.• Analyze customer problems and formulate plans of resolution.• Assist in identifying resolution gaps at the helpdesk and author knowledge base...

  • Support Analyst First Line

    hace 4 semanas

    España Crit Interim España ETT A tiempo completo

    Responsibilities• Interact with customers via telephone, e-mail, and the web, providing technical support and problem-solving abilities.• Identify, evaluate, and prioritize customer problems and complaints.• Analyze customer problems and formulate plans of resolution.• Assist in identifying resolution gaps at the helpdesk and author knowledge base...

  • Customer Support, Sales and Digital Marketing

    hace 4 semanas

    España Cross Border Talents A tiempo completo

    WE ARE HIRING: Speakers of German / Dutch / Flemish / French / Italian / Danish / Norwegian / Swedish / Finnish / Romanian / Slovak / Croatian / Czech / Polish / Lithuanian / Latvian / Icelandic / Irish JOB VACANCIES: Customer Service / Technical Support / Sales / Digital Marketing LOCATIONS: Spain / Greece / Portugal / Malta / Cyprus / Romania / Bulgaria /...

  • Customer Support, Sales And Digital Marketing

    hace 4 semanas

    España Cross Border Talents A tiempo completo

    WE ARE HIRING: Speakers of German / Dutch / Flemish / French / Italian / Danish / Norwegian / Swedish / Finnish / Romanian / Slovak / Croatian / Czech / Polish / Lithuanian / Latvian / Icelandic / Irish JOB VACANCIES: Customer Service / or Technical Support / or Sales / or Digital Marketing LOCATIONS: Spain / Greece / Portugal / Malta / Cyprus / Romania /...

  • Lithuanian Customer Service

    hace 2 semanas

    España buscojobs España A tiempo completo

    Dutch Customer Service Agent in BarcelonaFull timeBarcelona, Catalonia26.11.2024Dutch Customer Service Agent in BarcelonaFull time Barcelona, Catalonia Recruit4Work SL 26.11.2024Thinking about moving abroad? Take a look at Barcelona! Barcelona is a city where there is lots to do and experience. When moving there you will be able to visit a good number of...

  • Portuguese Customer Service

    hace 4 semanas

    España Headhunt International A tiempo completo

    Portuguese Customer Support & German Technical Support Opportunities in Athens, GreecePositions Available:Portuguese Customer SupportPortuguese Technical SupportOur client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders!A great opportunity if you wish to experience working in...

  • Portuguese Customer Service

    hace 4 semanas

    España Headhunt International A tiempo completo

    Portuguese Customer Support & German Technical Support Opportunities in Athens, GreecePortuguese Customer SupportPortuguese Technical SupportAthensGreeceOur client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders!A great opportunity if you wish to experience working in the...

  • French Customer Service

    hace 1 día

    España Headhunt International A tiempo completo

    French Customer Support Technical Support Opportunities in Athens, GreecePositions Available:French Customer SupportFrench Technical SupportOur client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders!A great opportunity if you wish to experience working in the world of computer...

  • French Customer Service

    hace 1 día

    España Headhunt International A tiempo completo

    French Customer Support Technical Support Opportunities in Athens, GreeceFrench Customer SupportFrench Technical SupportAthens, GreeceOur client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders!A great opportunity if you wish to experience working in the world of computer...

  • Customer Support, Sales and Digital Marketing

    hace 2 semanas

    España Savior Artigos Texteis Lda A tiempo completo

    WE ARE HIRING: Speakers of German / Dutch / Flemish / French / Italian / Danish / Norwegian / Swedish / Finnish / Romanian / Slovak / Croatian / Czech / Polish / Lithuanian / Latvian / Icelandic / IrishJOB VACANCIES: Customer Service / Technical Support / Sales / Digital MarketingLOCATIONS: Spain / Greece / Portugal / Malta / Cyprus / Romania / Bulgaria /...

  • French Customer Service

    hace 7 días

    España Headhunt International A tiempo completo

    French Customer Support Technical Support Opportunities in Athens, GreecePositions Available:French Customer SupportFrench Technical SupportOur client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders!A great opportunity if you wish to experience working in the world of computer...

  • Technical Support Specialist III

    hace 7 días

    España Thermo Fisher Scientific A tiempo completo

    Work ScheduleRotational days/weekendsEnvironmental ConditionsOfficeJob DescriptionWhen you’re part of Thermo Fisher Scientific, you’ll do challenging work belonging to a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of $40 billion...

  • Technical Support Representative With French

    hace 2 semanas

    España buscojobs España A tiempo completo

    In collaboration, we are thrilled to partner with a top-tier Outsourcing / BPO consultancy to welcome a skilled Technical Support Representative to join their FinTech support team in Portugal!Position : Technical Support RepresentativeLocation : Remote (Portugal)Work Model : Remote, with an initial 2-week training in PortoEmployment Type :...

  • Operador Helpdesk

    hace 4 semanas

    España Grupo Digital A tiempo completo

    **Descripción**: Desde Grupo Digital buscamos un/a **Operador Helpdesk** para un proyecto estable: Localización: Barcelona. Duración: Estable. Modalidad: Presencial. Horario: De Lunes a Viernes, de 8 a 17 horas. Salario en función de experiência**:16 - 17.000 € b/a** **Requisitos**: **Experiência**: - Experiência en soporte de nível 1 en...