Field Service Engineer North Region

hace 1 día

Pamplona, España Hach A tiempo completo

We Offer22 days of vacation (in addition to bank holidays)Ease of family reconciliationProfessional onboarding and specific trainingsPowerful team looking forward to working with youCareer coaching and development opportunitiesBenefits: company car, laptop/mobile, company credit card, health insurance (after test period)Field Service EngineerManaging and performing scheduled maintenance, repairs and commissioning, generating leads to grow the business and providing the best service experience to our customers. Located in Bizkaia or Gipuzkoa.Typical DayServe as the face of Hach for customers in the North Region, building trust through professional, hands‑on service.Plan your daily work independently, balancing preventive maintenance, repairs and commissioning tasks.Travel to different customer sites, adapting to new environments and challenges each day.Troubleshoot and solve technical issues on‑site, ensuring water quality systems run reliably.Perform hands‑on activities such as replacing seals, tubes, membranes, cleaning pumps and commissioning devices.Identify opportunities to support customers further, including upselling and generating leads.Provide clear feedback and close work orders, reinforcing customer satisfaction and trust.Document and close the work order, relax and be ready for the next day.Essential RequirementsWillingness to travel up to 7 days per month on average.Ability to communicate in English.Electronics knowledge.Preferred SkillsCommercial skills.Good communication and great team spirit skills.Positive attitude.Ofrecemos22 días de vacaciones (a parte de los festivos nacionales y locales)Horario flexible. Siempre y cuando la planificación se pueda llevar a cabo.Oportunidad de onboarding y formación profesionales.Un equipo deseando trabajar contigo.Oportunidad de crecimiento y asesoramiento de carrera.Beneficios: coche de empresa, portátil/móvil, tarjeta de empresa, seguro médico privado (tras periodo de prueba)Ingeniero de Servicio de CampoResponsable de gestionar y realizar los mantenimientos programados, reparaciones y puestas en marcha, así como la generación de leads para crecer el negocio y brindar al cliente la mejor experiencia de servicio. Estará localizado en Bizkaia o Gipuzkoa.Día típicoRepresentar a Hach frente a los clientes de la Región Norte de España, generando confianza mediante un servicio profesional y cercano.Organizar tu trabajo diario de manera independiente, combinando mantenimiento preventivo, reparaciones y puesta en marcha de equipos.Visitar distintas instalaciones de clientes, adaptándote a nuevos entornos y desafíos cada día.Diagnosticar y resolver problemas técnicos in situ, asegurando que los sistemas de calidad del agua funcionen de manera confiable.Realizar tareas prácticas como cambiar sellos, tubos o membranas, limpiar bombas y poner en marcha dispositivos.Detectar oportunidades para apoyar aún más a los clientes, incluyendo ventas adicionales y generación de contactos.Dar feedback claro y cerrar órdenes de trabajo, fortaleciendo la satisfacción y confianza de los clientes.Hacer el informe, cerrar la orden de trabajo, relajarse y estar preparado para el siguiente día de trabajo.Esenciales para este empleoDisponibilidad para viajar y pernoctar en 7 dias al mes.Nivel de inglés para mantener comunicaciones vía telefónica, emails, etc.Conocimiento de electronica.Aptitudes deseablesBuena comunicación y actitud de trabajar en equipo.Actitud positiva. #J-18808-Ljbffr

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