Global Contact Center Supervisor — KPI-Driven, Hybrid Leadership

hace 1 semana


Madrid, España The Cigna Group A tiempo completo

A leading healthcare organization in Madrid seeks an IOH Contact Center Supervisor to lead and motivate a team of Customer Service Representatives. The ideal candidate will drive operational excellence, manage KPIs, and foster a culture of collaboration. Applicants should have proven management experience, strong leadership skills, and be bilingual in English and Spanish. This position offers competitive compensation along with a hybrid work model and opportunities for professional growth.
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